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BT Synergy 3505 Triple DECT Phone £5 + delivery + VAT

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Comments

  • Recycled
    Recycled Posts: 7 Forumite
    Thanks to OP for great bargain. Good luck to those still waiting - here's hoping that some of us get lucky!

    Pity Viking did not honour their word, rather their website and email. Ordered, delivery was confirmed for within 48 hours, with no back-orders. Received email to confirm order and delivery.

    Next day, received email stating that items are now back-ordered, and cannot be delivered. Then got a phone call stating that this was a misprice, and do I want them for 50 quid each? No, thank you. Order cancelled. :(

    Not ordering from Viking again. Have told about a dozen friends, who are also going to avoid Viking.
  • italiastar
    italiastar Posts: 1,448 Forumite
    shammyjack wrote: »
    Now the fun begins !

    Ordered 7 for family and friends, should have totaled £41.13p

    They have sent 7x

    http://www.viking-direct.co.uk/catalog/catalogSku.do;jsessionid=0000WXJjzIlHWidAK_KtSWD9zWp:11g06ditd?id=DIV6153&pr=Q26&N=2%2052515%2033563&sgID=3

    at a total cost of £649.69p .

    No phone call . no emails !

    I see a big Visa card chargeback coming if they deduct the full amount, this could be interesting .

    shammy

    Ahhhhhhh - teach you for being GREEDY !!!!

    Now who's laughing :rotfl:
  • pks00
    pks00 Posts: 559 Forumite
    Had a fone call from them this morning, 8.45am!
    anyways they said its a pricing error and asked if I wanted to cancel or buy at £50 odd quid, whatever it was.
    I said cancelled it and she started the cancellation process. I got a email to tell me this.
    :hello:

    Surviving A Day In The Office
    9am Switch on PC, 9.05am - Check Email, 9.10am - Download Virus, 9.30am - Call Helpdesk, 10am - Relax all day whilst engineer fixes problem!

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  • natalie1974
    natalie1974 Posts: 874 Forumite
    Well I received a phone call this afternoon saying that it had been a misprice and my order had been cancelled , this was literally 5 mins after speaking to a guy who said they had been dispatched and should be with me today or tomorrow . So I rang my friend who also placed an order and left her a message on her ansaphone saying she wouldn't be getting hers . She then text me to say she had had an ansahone message from Viking saying the same thing , misprice etc etc order cancelled . 30 mins later she has a knock at the door and standing there is the courier with her phones ! She has checked her bank and £50 hasn't been deducted but she will keep an eye on it all week . Where does she stand if they do take more than the £9.26 she agreed to pay ? She will go overdrawn and charged if they take more than the above .
    Baby Thomas born 3 months early by emergency section on 21/1/09 weighing 1lb 15ozs .
    Thomas came home after 3 months and 2 days in hospital weighing 5lb 15ozs
    Thomas weighed 21lb 4ozs on his 1st birthday , a total weight gain of 18lbs 5ozs !
  • shammyjack
    shammyjack Posts: 2,685 Forumite
    1,000 Posts Combo Breaker
    italiastar wrote: »
    Ahhhhhhh - teach you for being GREEDY !!!!

    Now who's laughing :rotfl:


    Get back under your stone slimeball !

    How the hell can ordering 7 in one order for family and friends be greedy ?

    Easier to order in one lot as I have an account rather than 6 others having to open one to get the same item !

    As I have an account and order lots of items I have some leverage.

    Bet I have the last laugh !
  • Caz312
    Caz312 Posts: 101 Forumite
    Checked the bank today - online order shows £15.16 and they have taken £185! OH called them yesterday - waiting on a call back today
  • marvin
    marvin Posts: 2,187 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    Correct amount debited from credit card so alls well then got me phones right price and no trouble lovely.
    I started with nothing and I am proud to say I still have most of it left.
  • Micky
    Micky Posts: 359 Forumite
    Caz312 wrote: »
    Checked the bank today - online order shows £15.16 and they have taken £185! OH called them yesterday - waiting on a call back today

    If you can prove that the contract price was £15.16, wait for the phones to arrive and then contact your bank. If you can't prove the contract price, reject the goods under Distance Selling Regs.
    I'm sure it's been done to death here, but Loss of Bargain may apply

    BTW, phones are probably worth a tenner, but not much more, buzzing is annoying.
  • maemaesmummy
    maemaesmummy Posts: 2,474 Forumite
    Appeared on bank statement today £15.16... exactly as it should have been.:beer: :beer: :beer:
    Bit of a Florida Fan :j
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  • Caz312
    Caz312 Posts: 101 Forumite
    Can prove the contract price in both a screenshot and the email they sent me....problem is they sent different phones! they are going to come and collect them today and they say they will refund me when they get the phones back in the depot....would rather I had got the phone call saying tough luck that the fact they have taken unauthorised money out of my account that I am having to wait to get back
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