BT Synergy 3505 Triple DECT Phone £5 + delivery + VAT

Caz312

My 2 just arrived (1 for me, 1 for mil) at work so OH called all excited....yippee..........great.........bargain

until he said that they were 6150's so I asked him to read what it says on the invoice....to pay £0...amount paid in advance £157.98....not come out the account yet but likely to make me overdrawn!

Order still shows processed and amount total of £15.16

Too tired to fight with them tonight....can they really take money out of my account that I have not authorised?

sarah998

Just phoned them to see what was going on and they say they "can't find my order on the system", even though it is there listed under order history. This is a total mess.

Has anybody else got "processed" under their status together with "SORRY, This product has now been discontinued" on the order page? I've got 6 of these blinking things on order and I ain't paying £300 for them. :rotfl:

shammyjack

sarah998 wrote: »

Just phoned them to see what was going on and they say they "can't find my order on the system", even though it is there listed under order history. This is a total mess.

Has anybody else got "processed" under their status together with "SORRY, This product has now been discontinued" on the order page? I've got 6 of these blinking things on order and I ain't paying £300 for them. :rotfl:

"SORRY, This product has now been discontinued" is a general term that shows for all items no longer in stock and apears on several of my old orders .

According to this thread
http://www.hotukdeals.com/forums/showthread.php?t=75116&page=11#163

they are due back in stock on Thursday and the poster says he was told that as his card had been debited he would recieve them at the contracted price of £5 + .

Of course this could just be CS waffle !

shammy

sarah998

Apparently, somebody ordered 200 sets.

shammyjack

sarah998 wrote: »

Apparently, somebody ordered 200 sets.

If they send him the 6150s as they did me he will have a card debit and invoice for £18,562.57p !


shammy


:rotfl: :rotfl: :rotfl:

marvin

I suspect a website error on this one rather than a misprice. I emailed to contest the fact that delivery had been added to the price despite my total order being over £30. They emailed me back saying that postage has not been added leading me to suspect they are seeing a different invoice to what I am.

marvin

shammyjack wrote: »

If they send him the 6150s as they did me

Ah so you have the replacement I have the 3505's as in the OP the invoice and the products are in two places, invoice sent to Birmingham product sent to Norfolk. So I can't check the invoice for them till I get back on Saturday. Shall have to keep an eye on the online acc see if too much is charged.

sarah998

What criteria are they using to decide who gets them and who doesn't?

Can those who have received theirs, please post what time/day you ordered, whether you're a new/existing business/personal customer, etc.

Micky

Mine arrived today, invoice states £9.98 paid in advance, nice message left by a northern lass on the answerphone "We can't deliver the 'phones, it was a misprice, should have been £50."

I might have to write to them to ask why they've debited my credit card for £9.98 if they can't deliver the goods.

Anyone who paid by credit card, let the cc company sort it out. Screen captures etc.

I like Viking Direct.

brendang_2

mine still saying despatched,due for delivery today but no sign,no email or phone call as yet,hope it turns up was looking forward to grabbing a bargain