Scam Warning Issued by The Natural Skincare Company on Facebook

snakepilsen

lilias wrote: »

You don't think that using another company's name and telephone number is fraudulent?

Is that a question ?

Ladychelington

snakepilsen wrote: »

Is that a question ?

why the antagonism?

snakepilsen

Ladychelington wrote: »

why the antagonism?

I'm not the one jumping in .

McKneff

Lots of companies do this, it isn't a scam.


The biggest one I can think of is Which magazine, you sign up for a free trial and the subscription kicks in if you don't cancel with in the time of the terms and conditions.
Its up to the consumer to
A. Read the terms and conditions properly
B. Remember to cancel within the time stated.


Simple as that.

Ladychelington

snakepilsen wrote: »

I'm not the one jumping in .

my apologies, I'll keep my stickybeak out of it!

*shuffles off to carry on comping*

jonoelb

My husband has just found out that he had been scammed with the same free offer product. He had ordered it for me(!) and they have taken 2 payments out for products I did not even receive. The company operates under different names (see title) and addresses. I also spoke with 3 different Asian (?) guys with surprisingly English names who have no idea of consumer rights or how postal services operate in the UK. From the same phone number I got and address in Surrey and another in Scotland. The guys did not first want to know, then refused to get in touch with the Post Office to track our order which is wrong as the Post Office only tracks with sellers. I have written a letter which I am sending to the 3 different addresses I have, as advised by trading standards but I am not holding my breath as I have discovered today that this is a scam although they operate just within the Law.
My husband got this offer via a link from the normal offer websites he receives. I can't find the email as he got in December but more publicity should be put out about this company.

snakepilsen

Which customer service phone number did you call ?

daisybell1234

Hi

I have fallen for the same scam for the above products, could anyone tell me the phone number of the company or give me an e mail address, so that I can contact them. I ordered these in January one product for 4.95 and the other for 2.99. I thought they were just trial samples and that was all I had to pay, however further payments of 95.00 and 89.99 were debited from my account early feb. I have been to the bank and they have put a stop on the company being able to take any more payments

sax11

why would anyone pay for a 'free trial'

there's a saying somewhere .....

JessicAhh

daisybell1234 wrote: »

Hi

I have fallen for the same scam for the above products, could anyone tell me the phone number of the company or give me an e mail address, so that I can contact them. I ordered these in January one product for 4.95 and the other for 2.99. I thought they were just trial samples and that was all I had to pay, however further payments of 95.00 and 89.99 were debited from my account early feb. I have been to the bank and they have put a stop on the company being able to take any more payments

Might be worth sending a PM to jonoelb, in case she doesn't revisit this thread to see if she got anywhere with this company.

Unfortunately, it's likely just to be something to chalk up to experience though.