Free Eye Test at Optical Express

afm_2

Hi Everyone!

I am thinking about using the Free eye test voucher from the optical express but I have some questions about it. It would be great if you could help me out with this.
To have an eye test, do I have to book an apointment with them or can I just walk to one of their stores and have the test?
If I want to use the voucher should I mention when I make the booking or should I just mention it in store?
Also, do I have to mention the voucher before the test? Would they be less helpful because I have the voucher?

Many thanks!

bob76_2

I had my eye test this morning, no problems. The eye test was as usual, I showed them the voucher right in the beginning and they had no problems honouring it. Afterwards, the optometrist who did the eye test accompanied me down, to handover to someone who could show me spectacle frames, however i said i was busy and would come again - he didn't seem to mind at all. So I didn't have to actually spend anything for this free eye test.

julie1075

I have been using Optical Express for years. I go in get my prescription and go home to order my contact lenses cheaper online. They know I do this and are fine about it. There eye test exam is the best I have ever had but I stupidly went to Tesco this year and now wish I hadn't, they were awful. So I'm glad I found this free voucher so now I can go back and have another eye test with Optical Express for free and at least I'll know a thorough job has been done.

ACID

can i ask for my prescription? as i wish to see the result of my eye test??

or is this the clause of it beign a free eye test?

purplepatch

I believe that they have to give you your prescription to take away with you. You should be under no obligation to buy specs from them, although they will obviously do their best to encourage that. I've had free eyetests before and just say that my mum is looking after the kids while I have the eyetest, so got to dash - haven't got time to look at frames today!

Has anyone asked optical express to measure your PD (pupillary distance) which makes it very obvious you are going to be buying glasses online? If so, what sort of reception did you get?

yasmin2k20

Hi

I asked for my PD reading and they charged me £10, they said it was a supplimentary test and i would have to pay for it if i wanted it, they were nice about it and did not mind that i was getting my glasses online.

Yasmin:)

purplepatch

yasmin2k20 wrote: »

Hi

I asked for my PD reading and they charged me £10, they said it was a supplimentary test and i would have to pay for it if i wanted it, they were nice about it and did not mind that i was getting my glasses online.

Yasmin:)

Ouch, that's pretty steep. There are instructions on how to measure PD online, so I think we will go down that route when OH has his eyes tested. When I had mine done free using a D&A voucher I found on here a few months back, they were happy to put it on the prescription for nothing.

madkitty

same here - no probs and I clearly asked for my PD so I could get them online too LOL

purplepatch

madkitty wrote: »

same here - no probs and I clearly asked for my PD so I could get them online too LOL

with optical express? did they charge for the pd?

madkitty

purplepatch wrote: »

with optical express? did they charge for the pd?

no not at all - she was very nice. I would complain if I was you as thats very inconsistent! If it helps mine were tested at Milton Keynes branch