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Ed's Easy Diner- Refused "Childrens Menu"

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  • JReacher1
    JReacher1 Posts: 4,663 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Azari wrote: »
    The OP seemed much more concerned about the waste of food than the cost - as I would have been.

    And if it's not a deal breaker for the customer, why should it be the cafe?

    When I'm running a business if I can take one course that is not a deal breaker and keep my customers happy that's exactly what I do. Doing anything else is pretty stupid business.

    Because that £1.35 probably makes the meal profitable for the company. If they let everyone order the kids sausage they would soon be out of business. They therefore have to enforce a cut off age.

    If you ran your business with no thought of the financial implications of what you were selling then you would soon be out of business. It's a shame but business's have to make a profit.
  • Azari
    Azari Posts: 4,317 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    JReacher1 wrote: »
    Because that £1.35 probably makes the meal profitable for the company. If they let everyone order the kids sausage they would soon be out of business.

    That is pure speculation.

    You have decided, for reasons of your own, that the behaviour of this company is 'reasonable', and in order to support that conclusion you have decided, on the basis of no evidence whatsoever, that the company is selling children under ten meals upon which they make a £1.35 loss.

    Which is pretty poor business practice.
    They therefore have to enforce a cut off age.

    No, they don't. They have the option to do what most other cafes seem to manage to do which is to construct their pricing model to allow them to sell all customers the amount of food they want to consume at a price that allows them to operate profitably.
    If you ran your business with no thought of the financial implications of what you were selling then you would soon be out of business. It's a shame but business's have to make a profit.

    There's a big difference between running a business with sensible concerns about profitability and acting like an arse by using a pricing model that only works if you make completely arbitrary restrictions that annoy your customers.
    There are two types of people in the world: Those that can extrapolate information.
  • What's the point in the £1.35 allowing the cafe to make a profit if the child finds the meal's too large a portion for them to eat comfortably?

    You can't really reheat the remainder and resell it to someone else, can you?

    It'll cost the cafe at least £1.35 in terms of staff time and resources to deal with the leftover food.
  • JReacher1
    JReacher1 Posts: 4,663 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    What's the point in the £1.35 allowing the cafe to make a profit if the child finds the meal's too large a portion for them to eat comfortably?

    You can't really reheat the remainder and resell it to someone else, can you?

    It'll cost the cafe at least £1.35 in terms of staff time and resources to deal with the leftover food.

    Once a place has sold a meal it makes no real difference to them if it's eaten or left. Either way the plates have to be collected and washed. Scraping excess food off into the bin makes no real difference.
  • JReacher1
    JReacher1 Posts: 4,663 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    Azari wrote: »
    That is pure speculation.

    You have decided, for reasons of your own, that the behaviour of this company is 'reasonable', and in order to support that conclusion you have decided, on the basis of no evidence whatsoever, that the company is selling children under ten meals upon which they make a £1.35 loss.

    Which is pretty poor business practice.



    No, they don't. They have the option to do what most other cafes seem to manage to do which is to construct their pricing model to allow them to sell all customers the amount of food they want to consume at a price that allows them to operate profitably.



    There's a big difference between running a business with sensible concerns about profitability and acting like an arse by using a pricing model that only works if you make completely arbitrary restrictions that annoy your customers.

    You're putting words in my mouth now to try and win an internet argument!

    I'm not saying they make a £1.35 loss. I am saying they may make a £1.35 profit on the adult meal. I suspect they break even on the kids menu.

    Unless anyone works for this company the whole thread is speculation. I used to work for a similar company and I know how kids meals work.

    I really don't really care whether the restaurant acted reasonably or not.
  • Teahfc
    Teahfc Posts: 1,468 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I am far from being a Pensioner but request and are served pensioners size portions in every place I have requested. Our local Chippy has a OAP deal which I regular par take in :) never been declined so far and if I did woud vote with my wallet and not give them any business :)
    "Man invented language to satisfy his deep need to complain."


    ''Money can't buy you happiness but it does bring you a more pleasant form of misery.''
  • R_P_W
    R_P_W Posts: 1,525 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Penguin123 wrote: »
    My daughter and I went to Ed's easy diner on Friday for tea .
    She wanted a junior hotdog but we were refused as she is 11 and the waitress said the junior menu is for under 10's.

    Daughter wanted to stay ( was ready to go elsewhere ) so we ordered an adult hot dog and she left about half of it as she was too full .

    What a waste of food plus we won't be visiting again so Ed's have lost a customer.

    It seems ridiculous to enforce a rule like this as you could visit one day and the child be 10 but on her 11th birthday the next day the child wouldn't be able to eat what she liked the day before.

    We have been to other restaurants where the junior menu was for under 12's . Who decides when a child can eat adult meals!
    P

    Why didn't you just say she was 10?
  • You should have gone to Subway instead
    Owing on CC £00.00 :j

    It's like shooting nerds in a barrel
  • TheSaint_2
    TheSaint_2 Posts: 1,011 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    A friend of mine orders two child meals when he goes to Ikea. The total cost is less than one adult meal and you get more meatballs :) my wife also buys a happy meal in mcd's. If it is their rule I guess you just have to accept it. My daughter can't even manage a child portion most of the time. I don't care though, I just eat it. Yum :)
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You should have gone to Subway instead

    Was just going to say the same thing.
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