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Royal Mail Shares

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Comments

  • tuk
    tuk Posts: 113 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 16 October 2013 at 12:06PM
    AndyBSG wrote: »
    There's a difference between incompetency and you just not liking what happened.

    To be fair tho, Equitini are quite incompetent. I've just waited 20mins to speak to someone, only to be told the shares I sold yesterday have not actually been sold yet, when I pointed out that my account says otherwise, he said his system said different and then transferred me to another department, after being on hold for 5 mins, the line went dead.

    To add to that, the whole process has been badly organised, with the general public being in the dark on what's exactly going on with their shares & exactly how to sell etc, you cant just blame people for not understanding the ambiguous terminology in the prospectus, but you can blame the terminology for not being compatible with the person it's supposed to be aimed at ...this is less an opinion & more 'system design' 101.
  • verntern
    verntern Posts: 247 Forumite
    Would I be right in thinking that HMRC will also be more than interested in individual profits made and be very pleased to adjust tax codes? :(
  • rward69
    rward69 Posts: 46 Forumite
    yep...just phoned them and been told i am getting certificate which i know i didn't tick
  • Andy.

    I call them incompetant because when I asked for nominee account I expected to have that, however I have been informed that I, like others have actually been given share certificates. This puts us at a significant disadvantage because we will not have the cert until at least the 21st of October and by then the share value could well have collapsed.

    Did the Government say to Equiniti to also change the investors request of nominee to share certificate? I doubt that, so I stand by what I say.

    I don't think it will collapse. But if it drops it's a good time to top up with some more.

    Gambling as you have is risky because you simply hope nothing will go wrong.
  • pauljoanss
    pauljoanss Posts: 26 Forumite
    edited 16 October 2013 at 12:13PM
    AndyBSG wrote: »
    Equiniti have issued the share details EXACTLY as they were told to do by the government.

    They didn't decide to issue them in phases but were instructed to do so and have done exactly that(they have also, so far, not broken the promises made in the prospectus to do so within 2 days of the float) so not sure how you can label them incompetent for doing what they were told to do.

    There's a difference between incompetency and you just not liking what happened.

    You are being selective in your evidence and ignoring those reporting they will receive certificates when they ticked Nominee.
    Just tried to phone, gave up after 15 mins of "you are in a queue". Again another example of no information, what about "you are in a queue at position seven", the technology exist, many use it.
  • Yes I appreciate that it is a gamble, and I am prepared as should anyone to take a loss if I have too, however it does strike me that the whole thing has been mis-managed. Everyone should have been able to trade at the same time, it is not as if Equiniti didn't have plenty of time to start sending out share reference numbers so that investors got them in time to choose if they wanted to trade on opening. The fact that some people have had their request changed to a certificate only makes matters worse.
    I don't think it will collapse. But if it drops it's a good time to top up with some more.

    Gambling as you have is risky because you simply hope nothing will go wrong.
  • Mikey17
    Mikey17 Posts: 135 Forumite
    tuk wrote: »
    To be fair tho, Equitini are quite incompetent.
    Indeedy, i just rang the Birmingham number, was kept waiting for 20 minutes.
    Finally got through. I told them i had heard diddly squat, since they cashed my cheque last week.
    They said everyone who applied to have their shares held electronically , would have had received an email by yesterday, and that like a lot of people, i probably ticked the box to have a share certificate sent to me.
    "Ohhh no, i didn't" , i replied.
    "Let me check that sir. Oh yes, you did choose to have them stored electronically, you should receive your email before the end of the day"
  • Mikey17 wrote: »
    Indeedy, i just rang the Birmingham number, was kept waiting for 20 minutes.
    Finally got through. I told them i had heard diddly squat, since they cashed my cheque last week.
    They said everyone who applied to have their shares held electronically , would have had received an email by yesterday, and that like a lot of people, i probably ticked the box to have a share certificate sent to me.
    "Ohhh no, i didn't" , i replied.
    "Let me check that sir. Oh yes, you did choose to have them stored electronically, you should receive your email before the end of the day"


    but which day ? ? ?
  • Could it be that Equiniti did not manage to send out all the emails yesterday so are just going to send out share certificates instead?
  • Have also just been informed that I have opted for a share certificate which I know for a fact is not the case as I wanted them to be held in the nominee account so left the certificate option unchecked. Seems to be a widespread problem of them changing peoples preferences to suit themselves. Surely there is some form of recourse here?
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