Impossible to be served by a human being in Tesco

hollydays

JReacher1 wrote: »

You're too lazy to do your own packing? It's people like you that make the queues so long and forces people to use the automated tills.

I hope they squash your bread!

:rotfl:
This made me laugh.
I used to be afraid of using self service tills , in case I didn't scan something properly etc but I know regularly use them and can cope.
The concept of getting a member of staff to pack for me is a completely alien subject-I didn't know anybody actually did this. Doesn't it just hold up the other customers?
Can't one pack ones own shopping?

Cycrow

hollydays wrote: »

:rotfl:
This made me laugh.
I used to be afraid of using self service tills , in case I didn't scan something properly etc but I know regularly use them and can cope.
The concept of getting a member of staff to pack for me is a completely alien subject-I didn't know anybody actually did this. Doesn't it just hold up the other customers?
Can't one pack ones own shopping?

some people can be very lazy when it comes to shopping

when i used to work at tescos i had some customers that wouldn't do anything themselves, some even just went to customer services with a list of shoping and expected the staff to collect it, put it through the till, pack it and take it to thier car while they stood around and watched.

quite often i had customers bringing a trolly to the till and expected me to unpack everything for them, they didn't even get thier money or anything ready and waited until everything was packed, and spent ages serach thier bags for the money

Money-Saving-King

MarkBargain wrote: »

Oh well, the store will be one person less busy in future as I won't go back.

This doesn't make any difference either. All people do who say this just end up mixing about so no Supermarket really ends up with less people.

Lost count of the amount of times I've seen "I'm never shopping at Asda again" on here, they just go to Tesco instead.

People just shuffle about when they complain from one place to another. The end result hardly makes any difference.

peachyprice

I quite like the lack of human contact actually, although I do miss the tutting when I want to pay for a 90p item by debit card that you invariably get at a manned till.

scheming_gypsy

Rather than expect a member of staff to pack your shopping, stop being lazy. Just stuff far too much into a bag yourself, taking extra care to crush your bread and anything else 'fragile'.
Remember to make it so heavy that it rips the bag and spills everything over the car park.

Moglex

Money-Saving-King wrote: »

This doesn't make any difference either. All people do who say this just end up mixing about so no Supermarket really ends up with less people.

Lost count of the amount of times I've seen "I'm never shopping at Asda again" on here, they just go to Tesco instead.

People just shuffle about when they complain from one place to another. The end result hardly makes any difference.

An almost childishly naive view and of course one that is just about completely wrong and denies the ability of companies to become more or less popular than their competitors.

It would only be true if all the supermarkets did exactly the same thing at the same time.

In reality, it's likely that one supermarket will change to self service (or make any other change) more aggressively than the others and IF this is something that is popular or unpopular with customers the supermarket in question will be rewarded or punished accordingly.

This is basic competition theory that is well proven in practice and it's weird that any adult who considers themself even vaguely well informed is not aware of it.

pmduk

At least the automated tills don't stop halfway through for a chat with the colleague next door. I prefer to use them .

Sooler

MarkBargain wrote: »

I noted that all the normal checkouts had been replaced by those awful automated machines,

The rise of the robots!

MarkBargain

pmduk wrote: »

At least the automated tills don't stop halfway through for a chat with the colleague next door. I prefer to use them .

The machine I used stopped half way through announcing "unexpected item in the bagging area", beep, beep, red light flashing..then I couldn't proceed at all so stood there bewildered. I have never known a checkout assistant to be so rude!

Conversely, while some people say internet shopping is the ultimate in using technology for shopping, that would be delivered by a human being who would say hello and exchange a few words.

scheming_gypsy

pmduk wrote: »

At least the automated tills don't stop halfway through for a chat with the colleague next door. I prefer to use them .

no they just stop because a packet of crisps isn't heavy enough for it to register, or it needs to verify your age, or it's just having an emotional breakdown because it's not seen an assistant in the last 6 minutes.
Horrible things they are.