Great Universal sale

pudding

Just been to the littlewoods catalogue clearance store and they had a few rails of clothing that had just been brought in..Can you beleive they had some clothes I ordered online that were out of stock at great universal but were on the rail at the clearance store...I bought them from there...I will be going back next week as it looks like most stuff is being shipped to the stores..I did notice that some stuff were more expensive though...

adwozere

A blind I ordered turned up friday with no brackets and a big dent on the main body of the blind.!!!:mad:

deanos

pudding wrote: »

Just been to the littlewoods catalogue clearance store and they had a few rails of clothing that had just been brought in..Can you beleive they had some clothes I ordered online that were out of stock at great universal but were on the rail at the clearance store...I bought them from there...I will be going back next week as it looks like most stuff is being shipped to the stores..I did notice that some stuff were more expensive though...

The items that go to the stores are ones that customers have ordered and returned, if they are still in the catalogue

lisaleea

pudding wrote: »

Just been to the littlewoods catalogue clearance store and they had a few rails of clothing that had just been brought in..Can you beleive they had some clothes I ordered online that were out of stock at great universal but were on the rail at the clearance store...I bought them from there...I will be going back next week as it looks like most stuff is being shipped to the stores..I did notice that some stuff were more expensive though...

Hi, just wondering if anybody has a link to find out my nearest catalogue clearance shop? Used to have a fab one in Coventry but that closed down and i presumed there were no more high street ones left!
Would be very much appreciated:o

smartie12

This is the reply I got to the email I sent to Great Universal about most of my order being cancelled:

Please accept our sincere apologies for this unexpected situation, and for
disappointing you.

We have cancelled your order. (I did supposedly have a pair of Jeans coming!!! )

Why not browse through the website and select a replacement. (I don't think so!!:rotfl: )

tully187villa

Great now it seems that the items that are shown as dispatched on my account have gone missing with their courier

At least the only thing that can go wrong now is if my bank account details get into the wrong hands - waiting in anticipation!!

icecubequeen

has anyone got a phone number I can ring, one where I can actually speak to someone?

Ive been trying the 0800 displayed on the website and I'm getting fed up with the "we are experiencing a high volume of calls at the moment, please ring back" :mad:

Theyve taken my money and no goods delivered, not impressed

bobmats_shel

icecubequeen wrote: »

has anyone got a phone number I can ring, one where I can actually speak to someone?

Ive been trying the 0800 displayed on the website and I'm getting fed up with the "we are experiencing a high volume of calls at the moment, please ring back" :mad:

Theyve taken my money and no goods delivered, not impressed

Recognise you from Bobs

I'm having the exact same problem. Been trying now for about 4 days and I've gotten a big fat nowhere. Bought items 11 days ago, money taken, managed to confirm dispatch, but so far I've not seen a thing. Has someone really messed up here?? Is it just a case of couriers being really busy with the sale or do the couriers even have our orders?

I've got an 08 'spensive number to ring, but it's exactly the same story there, so I wouldn't bother wasting your money on it, at least the 0800 is free even if we ring it 30 times a day (and I've been doing this more :mad: ).

boiler_man

Placed my first order with Great Universal and was supposed to be delivered last Wednesday. Been trying to telephone them since Friday morning but cannot get through due to high volume of calls. 2 Emails sent to query were replied to purely stating their returns policy (great if I had any goods to return and had asked for details!).

Can't track on line as I haven't been sent a customer reference number.

Pretty fed up - wished I'd never heard of the company!!!

icecubequeen

bobmats_shel wrote: »

Recognise you from Bobs

I'm having the exact same problem. Been trying now for about 4 days and I've gotten a big fat nowhere. Bought items 11 days ago, money taken, managed to confirm dispatch, but so far I've not seen a thing. Has someone really messed up here?? Is it just a case of couriers being really busy with the sale or do the couriers even have our orders?

I've got an 08 'spensive number to ring, but it's exactly the same story there, so I wouldn't bother wasting your money on it, at least the 0800 is free even if we ring it 30 times a day (and I've been doing this more :mad: ).

oooooo hello fellow bobber :T

Im not the only one with this prob then shel

I'm just fed up with ringing em, I just want my goods or a refund on my money.

Dunno how else to contact em