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Buyer returned my phone incomplete

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Comments

  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Don't give up on it necessarily, but just be mindful that if a dispute is opened, it is more likely to go in the buyers favour.

    If you want to fight it, then do, but just be aware it isn't necessarily likely to go your way.
  • pinkshoes
    pinkshoes Posts: 20,607 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Have you checked the serial number of the phone they returned?
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • notbritishgas
    notbritishgas Posts: 2,314 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Widelats wrote: »
    I opened the case, buyer wants immediate refund or said they will leave negative, and report the phone as a fake to ebay.
    Widelats wrote: »
    No its not SNAD it is 100% accurately described, with photos, they sent it tracked i am the only person to open the case.

    Like i said, the only reason they gave to want to return it is "It is chinese" and then they said they will report it as a fake chinese phone. I'm private seller.
    You have said twice that you opened the case not the buyer.
    What case did you open?
  • Widelats
    Widelats Posts: 3,773 Forumite
    pinkshoes wrote: »
    Have you checked the serial number of the phone they returned?

    Yes it is the same phone its not switched
    Owed out = lots. :cool:
  • Widelats
    Widelats Posts: 3,773 Forumite
    notbritishgas wrote: »
    You have said twice that you opened the case not the buyer.
    What case did you open?

    Opened a "cancel a transaction" case, then it gave more options and i put "buyer changed mind" as the description was accurate.

    Buyer now opened their own case, saying its a Chinese phone and not as described, however, its a HTC bought sim free direct from HTC, and they are Taiwan based, their direct from factory phones and not English by default. I did mention this in the description, but buyer is convinced i am selling a chinese fake and so has said not as described.

    Dunno how its going to work out.
    Owed out = lots. :cool:
  • sharpy2010
    sharpy2010 Posts: 2,471 Forumite
    This thread is hilarious, I can't wait to see the next installment!
  • lovinituk
    lovinituk Posts: 5,711 Forumite
    1,000 Posts Combo Breaker
    sharpy2010 wrote: »
    This thread is hilarious, I can't wait to see the next installment!
    Here you go...

    https://forums.moneysavingexpert.com/discussion/4789833
This discussion has been closed.
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