Successful complaints about private parking tickets - how to get them cancelled!

Jackiekaren

Thank you. I've sent him a polite email, but do wonder if it will just disappear into someone else's inbox.

Umkomaas

Jackiekaren wrote: »

Thank you. I've sent him a polite email, but do wonder if it will just disappear into someone else's inbox.

It's not happened with others who've followed similar advice. The glass is half-full from past experience!

Coupon-mad

I'm so annoyed that the fine is bigger than my shopping bill

Doesn't matter. ParkingEye do nothing; they do not sue re Aldi locations.

And as Umkomaas says, and loads of Aldi threads show you, Aldi cancel these for genuine customers. Please post again next week to confirm we were right.

Jackiekaren

Update: I've had an email from customer services on behalf of the MD and they have asked for the parking notice details to investigate.

I'll let you know the outcome.

Jackie

Jackiekaren

Good news! It was totally worth trolling through the forums on here. Thanks everyone. I will certainly make sure I only stay for 90 mins going forwards!



Re: Parking Charge

Thank you for your most recent email.

As you are probably aware, Lidl UK GmbH is a national retailer. As such, we have stores in locations with limited parking space and in common with many of our competitors, our store car parks are abused to a significant and detrimental extent. We have therefore judged it necessary to take measures so that our stores parking facilities are available first and foremost to our customers.

In order to ensure that sufficient parking spaces are available at all times to our customers, Lidl employs third party contractors to monitor and control our car parks. So far, this service has proved reliable and effective in reducing car park abuse and in freeing up spaces for our customers.

In light of your comments, I have contacted the Car Park Management Company and have requested that this charge be cancelled. Please note, your comments regarding our parking restrictions have been noted and passed to the relevant department.

Thank you again for contacting us.

Yours sincerely,
For and on behalf of Lidl UK GmbH

Umkomaas

There you go, well done you. :T Usual Lidl template response, provided it's the CEO who is emailed. Email Customer Services and the usual response is a fob-off line to contact the parking company.

By the way, I like your signature. Great affirmations.

Coupon-mad

Yet another Athena PCN cancelled by Lidl's CEO:

https://forums.moneysavingexpert.com/discussion/5853139/lidl-athena-anpr-ltd-pcn

Can we just not have any more Athena threads please, saves time for us...

beamerguy

Jackiekaren wrote: »

As you are probably aware, Lidl UK GmbH is a national retailer. As such, we have stores in locations with limited parking space and in common with many of our competitors, our store car parks are abused to a significant and detrimental extent. We have therefore judged it necessary to take measures so that our stores parking facilities are available first and foremost to our customers.

In order to ensure that sufficient parking spaces are available at all times to our customers, Lidl employs third party contractors to monitor and control our car parks. So far, this service has proved reliable and effective in reducing car park abuse and in freeing up spaces for our customers.

Well done :beer:

Don't you think that Lidl talk a lot of cr*p
Looking after their customers interests ????? You were
a customer but until you complained they were not
looking after you were they, by protecting you against
the scammers they employ

Lidl, like most of these supermarkets have been sold
a pup by the PPC about protecting their so called
valuable spaces.

I have yet to pass a Lidl store that is jammed packed
with cars ? Maybe those empty spaces are customers
who will never return due to scammers being present

Lidl are not that Smart are they

Ralph-y

just a quick post re Asda Wigan and Parking Lie



sister gets lovely letter from PE after an over stay of the signed 3Hrs



slow shopper and likes supermarket cafes


advised go and complain ... show receipt .... complaint accepted :T


so any one setting an Asda/PE invoice .... do not take customer service lies ... re PE invoices ..... they can and sometimes do cancel!


Ralph:cool:

beamerguy

Ralph-y wrote: »

just a quick post re Asda Wigan and Parking Lie



sister gets lovely letter from PE after an over stay of the signed 3Hrs



slow shopper and likes supermarket cafes


advised go and complain ... show receipt .... complaint accepted :T


so any one setting an Asda/PE invoice .... do not take customer service lies ... re PE invoices ..... they can and sometimes do cancel!


Ralph:cool:

Good to hear.

ASDA ....... sacks one scammer, Smart parking, and goes
on to employ another scammer

You could not make it up ??