MSE News: Lloyds and TSB split today: What does it mean for you?

seven-day-weekend

krashovrload wrote: »

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I'd be interested to know how they decided which accounts to switch. In my house (girlfriend, her daughter and myself) all hold/held LloydsTSB accounts but they've decided that my girlfriend and her daughter will be TSB and I will stay Lloyds...

I can only assume it's because I'm potentially more lucrative to Lloyds as I've had loans and got a credit card with them in addition to current and savings accounts whereas the ladies in my household only hold current and savings accounts...

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AFAIK it depends at what branch (or whether by post or internet) you opened the account to start with. In other words, it depends upon the sort code.

seven-day-weekend

Jane104 wrote: »

Been transferred to TSB and can't log in. Told yesterday need new log in details which are being sent by post! Are they just stalling for time?

I went into my branch (TSB) to do mine and have had no problems with either site. (TSB or Lloyds).

It would have been nice to have 'inherited' £30k (like the poster above ), but not to be.

I was with TSB when it was Trustee Savings Bank, so have merely gone back 'home', although the branch I preferred to use is now Lloyds.

Dorotheen

I have had the most astonishingly incompetent experiences of my life in trying to remain with Lloyds Bank which I joined over 23 years ago. Their instructions are straightforward if you wish to remain with Lloyds even if your branch is assigned to TSB (my branch disappeared some time in the late 1990s). It has taken me about 5 hours on the phone and 3 visits to a now Lloyds branch to get it sorted out. The right hand doesn't know what the left hand is doing in this admin set up to ensure Lloyds TSB customers who want to stay with Lloyds. I was told I could open the account at any Lloyds bank branch - not true. I then completed an application on the phone with this team set up to do the switch, had my credit checked, gave my id info to a Lloyds bank official only to find - I was still with TSB!! I then visited 2 branches and the second branch "bent the rules" and opened the account for me there and then. I am waiting to see if this has really happened. It has been a nightmare.

JuicyJesus

Dorotheen wrote: »

I have had the most astonishingly incompetent experiences of my life in trying to remain with Lloyds Bank which I joined over 23 years ago. Their instructions are straightforward if you wish to remain with Lloyds even if your branch is assigned to TSB (my branch disappeared some time in the late 1990s). It has taken me about 5 hours on the phone and 3 visits to a now Lloyds branch to get it sorted out. The right hand doesn't know what the left hand is doing in this admin set up to ensure Lloyds TSB customers who want to stay with Lloyds. I was told I could open the account at any Lloyds bank branch - not true. I then completed an application on the phone with this team set up to do the switch, had my credit checked, gave my id info to a Lloyds bank official only to find - I was still with TSB!! I then visited 2 branches and the second branch "bent the rules" and opened the account for me there and then. I am waiting to see if this has really happened. It has been a nightmare.

In fairness, they did split several weeks ago now. So you are at the point where legally, your account is with TSB Bank plc, not with Lloyds TSB Bank plc as before. Whereas before you could opt to remain with Lloyds, you are now at the point where you are effectively asking to switch banks. The time to get all this sorted was a long time ago.