Lloyds - TSB split restrictions & false advertising

pmduk

milovisk wrote: »

Hallelujah, at least somebody else can see the point that is as plain as the nose on your face.

Whereas everybody who disagrees with you is wrong.

milovisk

pmduk wrote: »

Whereas everybody who disagrees with you is wrong.

Look , the point is this, if someone comes on and says " I take your point but I disagree with it for reason x, y or z" then fair enough, everyone has an opinion and nobody is 100% right or 100% wrong.

However the intensity of which some people defended the bank and even went on to site bank disciplinary procedures and the fact that people could get fired etc is not a normal reply disagreeing with a point of view. They did not know the facts of th help my wife gives to my mother but yet jumped to an end conclusin discrediting what she was doing as if it was some form of bank malpractice. Of course the banks have had such bad publicity on high profile forums like these then they are going to infiltrate them with people acting as normal users to deny and dismiss any negative comments against those organizations.

The statement could have said

"Do not worry about your account changing to TSB, everything will stay exactly the same with the same friendly faces at your local branch operating in exactly the same way they operated previously. The change will not affect you for now only the name"

However they chose to put the spin on it that this was something new operating totally differently, and had a connection in that sense to the old TSB. That is the point that is clear and I cannot for the life of me see how anybody can miss that point and disagree with it. Most people (especially older people) are probably not even aware that the bank will be under an ownership totally unknown once floated, with no certainty how it will work and no certainty if the name will remain as TSB or even if all branches will remain open.

Once the sale has gone through and the gloves are off I am sure we will see lots of negative publicity coming out of Lloyds towards the new bank knowing the underhand way in which
lloyds treats both it's staff and it's customers.

Archi_Bald

milovisk wrote: »

.... but nobody can say that at the moment because nothing has changed apart from the name.

If you think a bit about it, a heck of a lot of change is involved in a name change. This heck of a lot of changes enables TSB to manage their business in a quite different way as they go forward. Time will tell what they will do, but it is very clear already that their company strategy is quite different to the Lloyds company strategy.

Archi_Bald

milovisk wrote: »

However the intensity of which some people defended the bank .......

People presented facts, in response to your rather emotional interpretation of the TSB communication. If you call that defending the bank with intensity, so be it.

nwc389

I work for a bank and would say that I would not trust anything that our 'leaders' say
The OP is frustrated on behalf of his elderly mother and why not - she has dealt with her local bank for years - she did not ask for any of the changes , neither the customers nor the staff wanted to be 'sold'
Banking is nothing more than glorified hard sell and as for the bank I work for all the things we (the staff) were told to assure our customers of are slowly being wiped away and we are continually having to apologise for changes for the so called better that leave our customers at best mildly irritated and at worst absolutely raging.
The OP is entitled to have a vent about this on here - his family haven't asked for or done anything to deserve this hassle but they have ended up with it to be dealt with .

dr_adidas01

nwc389 wrote: »

I work for a bank and would say that I would not trust anything that our 'leaders' say
The OP is frustrated on behalf of his elderly mother and why not - she has dealt with her local bank for years - she did not ask for any of the changes , neither the customers nor the staff wanted to be 'sold'
Banking is nothing more than glorified hard sell and as for the bank I work for all the things we (the staff) were told to assure our customers of are slowly being wiped away and we are continually having to apologise for changes for the so called better that leave our customers at best mildly irritated and at worst absolutely raging.
The OP is entitled to have a vent about this on here - his family haven't asked for or done anything to deserve this hassle but they have ended up with it to be dealt with .

Yes but its not Lloyds fault for having to do this, the EU directive forced Lloyds into having to sell of 631 branches and the accounts that went with them in order to get the bailout money from the government.

If you want to direct your anger at someone then it should be the EU as they dictated what had to happen, not Lloyds.

I'm sure Lloyds would have rather kept all there banking branches. Many of us didn't ask for or deserve this hassle either and have also had to deal with it.

We're just not on a forum saying TSB is a lie and all the literature they have sent out is misleading when its not. We don't have any idea how TSB will be operating yet as it hasn't even launched.

I know that staff in the Lloyds TSB branches that were sold aren't happy, as they as well as us customers have no idea what is going on or what will happen once it is launched. So I can understand there frustration and annoyance at this whole situation caused by some bureaucrat in brussels who frankly cares very little about how it affects customers!!

pqrdef

EarthBoy wrote: »

Company no. SC095237 was known as Trustee Savings Bank plc from 27/11/85 until 17/7/86, then it became TSB Scotland plc until 1/11/89. Then for ten years it was known as TSB Bank Scotland plc until 28/6/99 when it became Lloyds TSB Scotland plc. On Monday, it will become TSB Bank plc.

Perhaps we'll soon be told that TSB stands for The Scottish Bank. Given it's the only one left.

Archi_Bald

dr_adidas01 wrote: »

If you want to direct your anger at someone then it should be the EU as they dictated what had to happen, not Lloyds.

The EU is no more "guilty" than Lloyds are. The real culprits are the Executives that ran their bank into the ground (in this case HBOS) and who got away essentially scot free.

I for one am very glad we do have legislation (in this case EU legislation) that prohibits behemoths like the current Lloyds banking empire. It is not good for us if any single company has an unduly large market share.

pqrdef

Archi_Bald wrote: »

but it is very clear already that their company strategy is quite different to the Lloyds company strategy.

I'll find out when I pay some money in and wait for my adviser to phone. I expect he'll still be flogging Scottish Widows until the flotation, and then he'll have to find some other overcharging underperforming investment house to pimp for.

They haven't said they're doing away with tied advisers have they? I wonder what Henry Duncan would have thought.

dibuzz

milovisk wrote: »

Basically Lloyds are not allowing people to choose which branch they want to hold their accounts at, even though at the moment they are the same company they are saying if your branch is going to be TSB you need to stay with TSB and if it is going to be Lloyds you need to stay with LLoyds.

Our accounts are reistered a bank that will remain LLoyds but we often bank at a smaller branch nearby which will be a TSB.
Last time we went in we were asked what we wanted to do as we could choose to go with either bank.