Lloyds - TSB split restrictions & false advertising

pmduk

milovisk wrote: »

The only commonality between the old TSB bank and the new one are those three letter "TSB" and to portray otherwise is dishonest and misleading.

If you really believe this, you could refer the matter to the Advertising Standards Authority, but my guess is you'd lose.

Stop remembering what TSB was, if that style of banking had had a future, I suspect they'd have remained independent. Who's to say what TSB would have been like now anyway?

Lloyds Banking Group own the TSB brand and can choose to do what they like with it. You may recall there was a lot of speculation that RBS Group would resuscitate the brand Williams & Glyns. Sadly it's unlikely that that would have borne much resemblance to it's earlier namesake either.

milovisk

EarthBoy wrote: »

That's just your interpretation and you are prejudiced because your mum is finding it difficult to stay with Lloyds. I don't believe that any reasonable person reading the letter and the leaflet will find them misleading. The second paragraph of the letter says " I am the Chief Executive Officer of the new TSB Bank" so they are perfectly honest that it's a new bank.

Page 2 of the letter refers to "the founder of the original TSB, the Reverend Henry Duncan" so again they are clear that there's a difference between the new TSB and the old one.

If you're still unhappy you can try complaining to the Advertising Standards Agency, but it won't get you anywhere. A quick check online at Companies House shows that legally they are the same company as the old TSB. Company no. SC095237 was known as Trustee Savings Bank plc from 27/11/85 until 17/7/86, then it became TSB Scotland plc until 1/11/89. Then for ten years it was known as TSB Bank Scotland plc until 28/6/99 when it became Lloyds TSB Scotland plc. On Monday, it will become TSB Bank plc. So, company records are against you.


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They say that they are different to any other bank and they call this "local banking" something the original founder Henry Duncan set out to do when he first created the bank 200 years ago. It is nice to be back.

If anyone can't see that this is trying to portray that it is the same bank back operating "locally" as the old TSB did then I am wasting my time here.

There is nothing different to the way this bank will interface with it's customers to the way lloyds interfaces with its customers - please tell me the difference if I am wrong. Also nobody knows who will be running this bank as it is yet to be floated so they cannot say for sure how it will be run, yet these points are cleverly missed off the literature. It is not my opinion it is there in black and white.
And before you ask, I don't work for any bank

milovisk

dr_adidas01 wrote: »

Yes i'm surprised with family members working for Lloyds they have not advised her of this method either.

Oh and I don't work for any bank or financial institution!!!

Too slow, I already answered that comment, not so stupid thanks.

You are very well up on Lloyds procedures so you must have some close link to financial institutions

milovisk

pmduk wrote: »

If you really believe this, you could refer the matter to the Advertising Standards Authority, but my guess is you'd lose.

Stop remembering what TSB was, if that style of banking had had a future, I suspect they'd have remained independent. Who's to say what TSB would have been like now anyway?

Lloyds Banking Group own the TSB brand and can choose to do what they like with it. You may recall there was a lot of speculation that RBS Group would resuscitate the brand Williams & Glyns. Sadly it's unlikely that that would have borne much resemblance to it's earlier namesake either.

I am not the one trying to portray that the bank will be carrying on in the traditions of its founder

anoncol

milovisk wrote: »

They say that they are different to any other bank and they call this "local banking" something the original founder Henry Duncan set out to do when he first created the bank 200 years ago. It is nice to be back.

If anyone can't see that this is trying to portray that it is the same bank back operating "locally" as the old TSB did then I am wasting my time here.

There is nothing different to the way this bank will interface with it's customers to the way lloyds interfaces with its customers - please tell me the difference if I am wrong. Also nobody knows who will be running this bank as it is yet to be floated so they cannot say for sure how it will be run, yet these points are cleverly missed off the literature. It is not my opinion it is there in black and white.
And before you ask, I don't work for any bank

To be the same local bank it used to be surely it would have to have the same people working there?

Well they've been dead over a century!

EarthBoy

milovisk wrote: »

There is nothing different to the way this bank will interface with it's customers to the way lloyds interfaces with its customers - please tell me the difference if I am wrong.

Also nobody knows who will be running this bank as it is yet to be floated so they cannot say for sure how it will be run

Your second sentence contradicts your first one. On the one hand you're sure the TSB won't be any different to Lloyds, whilst on the other hand you admit that you've no idea how it will be run. Why don't you just wait and see before passing judgement?

dr_adidas01

milovisk wrote: »

Too slow, I already answered that comment, not so stupid thanks.

You are very well up on Lloyds procedures so you must have some close link to financial institutions

No I originally banked with TSB who was then taken over by Lloyds TSB and now going back to TSB, So its about 23 years of banking with TSB.

I have no links to any financial institutions what so ever, the Dr bit in my ID is the biggest give away ever!!!

milovisk

EarthBoy wrote: »

Your second sentence contradicts your first one. On the one hand you're sure the TSB won't be any different to Lloyds, whilst on the other hand you admit that you've no idea how it will be run. Why don't you just wait and see before passing judgement?

OK once more being pedantic, I missed out saying at the moment and in the future.

It may turn out to be the best bank in the world but they are still misleading people at this moment in time. They are Lloyds branches with Lloyds people operating the same way as Lloyds but with a new name. Simple as.

In the future who knows but wht arent customers told of what will be happening??

milovisk

dr_adidas01 wrote: »

No I originally banked with TSB who was then taken over by Lloyds TSB and now going back to TSB, So its about 23 years of banking with TSB.

I have no links to any financial institutions what so ever, the Dr bit in my ID is the biggest give away ever!!!

Strange , all your posts seem to be "bank" related and very informed. My username is russian but I have never set foor there in my life. What's in a name??

EarthBoy

milovisk wrote: »

In the future who knows but wht arent customers told of what will be happening??

They are telling customers what will be happening; it's just that you don't believe them.