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Customer Details

1246

Comments

  • browneyedbazzi
    browneyedbazzi Posts: 3,405 Forumite
    I've been Money Tipped!
    vela wrote: »
    What if I were to tell the customer that I haven't given their details to other companies and suppliers?

    After you already told them you did? Do you think they'll believe you? Will the other companies and suppliers tell the truth if they are asked?

    If it looks like you've tried to cover up what you've done you could make things worse for yourself.
    Common sense?...There's nothing common about sense!
  • Battleaxe44
    Battleaxe44 Posts: 607 Forumite
    vela wrote: »
    What do you think they could do to me?


    Defamation for one thing, though it would be costly. Also you have contavened the Data Protoection Act so if you got reported to the ICO, you could be in trouble for a start.
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Seriously, stop feeding this guy!
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • vela_2
    vela_2 Posts: 15 Forumite
    I'm not lying, If you think I am don't reply anymore. From the replies I've gotten so far it looks like I'll need to get some real help.
  • browneyedbazzi
    browneyedbazzi Posts: 3,405 Forumite
    I've been Money Tipped!
    Indeed, if your story is true you should seek legal advice.
    Common sense?...There's nothing common about sense!
  • DomRavioli
    DomRavioli Posts: 3,136 Forumite
    1,000 Posts Combo Breaker
    OP, you're screwed.

    You not only can be sued for libel/slander and/or defamation, you also broke the law by breaching DPA.

    I suggest you get a damn good lawyer, as the person who you sent the email to has it in black and white that you did what you did.
    It will also show on your computer. regardless of how you try to remove it.

    You might find yourself paying this off for the rest of your life.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    edited 31 August 2013 at 5:25PM
    vela wrote: »
    I've already sent an email informing them that they're committing fraud and have also given their details to other companies and suppliers.

    I've also warned them that if they carry on I will take the matter further. (Does anyone know how I would take the matter further?)

    @giantmutantbroccoli - The price wasn't 0.00 but was incorrectly priced by the supplier.


    You're bang out of order! I hope this customer sues you for defamation for what you are doing!

    Take the matter further by.... changing your internal procedure to make sure you stop c0cking up. The customers doing nothing more than trying to grab himself a bargain, which is pretty much what this whole website is about.

    I can't believe a so called business owner can behave in such a way and deem it as acceptable... in fact, more than deem it as acceptable, have the audacity to attack the customer.
  • vela_2
    vela_2 Posts: 15 Forumite
    edited 31 August 2013 at 5:33PM
    I know I could've handled it better and I wish I did.
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Stop feeding the troll!!!!!!!!!!!
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • RosiPossum
    RosiPossum Posts: 519 Forumite
    It's not fraud. The most you can do is apologise that it was priced incorrectly and cancel the order.
This discussion has been closed.
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