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Really bad service from SHOETIQUE

124

Comments

  • Alisha2008
    Alisha2008 Posts: 1,155 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 20 August 2013 at 4:53PM
    I posted to express my opinion about an online shop, I do believe I got a shoe that wasn't right, if it's a mistake, or a return from another customer, I don't know.. but as I said, that's my opinion. None of you have seen or tried the shoes, so you can't really say. I did my best with the pictures, but there's so much a picture can show...
  • tinkerbell28
    tinkerbell28 Posts: 2,720 Forumite
    Alisha2008 wrote: »
    I posted to express my opinion about an online shop, I do believe I got a fake shoe, if it's a mistake, or a return from another customer, I don't know.. but as I said, that's my opinion. None of you have seen or tried the shoes, so you can't really say. I did my best with the pictures, but there's so much a picture can show...

    Precisely. you posted solely to accuse a company of selling fakes, not for advice.

    So you aren't interested in possible explanations, you just want to out the company as a seller of fakes.

    Still Libel, whether you out your opinion on it or not. As it is most probably untrue.
  • Alisha2008
    Alisha2008 Posts: 1,155 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Didn't realise a forum was just to ask.., so you can't express opinions here without asking??? I think there are plenty of posts expressing just opinions and not asking for anything....
  • Alisha2008
    Alisha2008 Posts: 1,155 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Changed aaaaall my wording, just in case! :)
  • comeandgo
    comeandgo Posts: 5,930 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Ok, now to your heading - really bad service, I think the service of this company is fine, they have allowed you to return the items and you will get your money back - how is that bad service?
  • Alisha2008
    Alisha2008 Posts: 1,155 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Sorry, but getting an unboxed pair of shoes completely different and both for the same foot (with one being slightly dodgy), is not a good service to me! And they offer free returns as standard, not as a special favour to me. Luckily I didn't need them urgently...
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Alisha2008 wrote: »
    Didn't realise a forum was just to ask.., so you can't express opinions here without asking??? I think there are plenty of posts expressing just opinions and not asking for anything....
    If you aren't asking a question about Consumer Rights, then it is probably correct that your thread should perhaps be on the Praise, Vent & Warnings board. ;)
  • Cycrow
    Cycrow Posts: 2,639 Forumite
    Alisha2008 wrote: »
    Sorry, but getting an unboxed pair of shoes completely different and both for the same foot (with one being slightly dodgy), is not a good service to me! And they offer free returns as standard, not as a special favour to me. Luckily I didn't need them urgently...

    thats not really bad service, just a simple mistake.

    but them im sure u've never made a single mistake in your life
  • Also Fit Flop sandals do not come in a box.
  • meer53
    meer53 Posts: 10,217 Forumite
    Tenth Anniversary 10,000 Posts Combo Breaker
    Why not just send them back, it's patently obvious it's a mistake. Have you never made a mistake ? No need to knock the company really.

    Fitflops come in sealed plastic bags, (not boxes) would you expect them to check every bag before posting ?
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