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Really bad service from SHOETIQUE

135

Comments

  • tinkerbell28
    tinkerbell28 Posts: 2,720 Forumite
    They look a different shape because to me, that is what leather fit flops look like after wear. I know, I have some, they go all soft and floppy.

    They would feel different if they'd been tried on, say on the shop floor. As lots of feet would have been in them. One ex demo, one brand new, off they will feel different.

    Looking closely at the grain, stitching, and sole, they don't scream fake. They look like a shop floor sample to me, as Jaques said probably the metallic version. If you have one of a shop floor sample pair, it would explain the mixup.

    I certainly would not be confident of saying in writing, they are fake and you've been sold fakes. As one it is libellous and two it doesn't look like it. It looks like a shop floor mix up.
  • Alisha2008
    Alisha2008 Posts: 1,155 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 20 August 2013 at 4:52PM
    tinkerbell, the shape of a shoe does not change no matter how much you wear it.. (the base I mean, not the straps..). And I own another pair of fitflops and now exactly how they feel and how they age, I've had them for some years. So I still believe i was sold a shoe that's not the real thing. Sadly there's no way of proving it, but I've expressed my opinion here, like everyone does.
  • tinkerbell28
    tinkerbell28 Posts: 2,720 Forumite
    The thing is if one is normal leather, the other is metallic, the style may vary slightly, yet be similar. As it is two different styles.

    You still don't get it do you? Having an opinion is one thing. Saying xxxx has sold me fake shoes. Is libellous, if it is not true, you can't prove it is.

    Considering they are an established business and authorised retailer. I wouldn't like to be you when google cache and rank this thread.
  • Alisha2008
    Alisha2008 Posts: 1,155 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    edited 20 August 2013 at 4:52PM
    [..........]
  • Alisha2008
    Alisha2008 Posts: 1,155 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I also checked with FitFlop and there's no way of proving a pair is fake, they recommend to buy only from approved retailers, as they admit fake shoes are impossible to detect nowadays.
  • tinkerbell28
    tinkerbell28 Posts: 2,720 Forumite
    Alisha2008 wrote: »
    I also checked with FitFlop and there's no way of proving a pair is fake, they recommend to buy only from approved retailers, as they admit fake shoes are impossible to detect nowadays.

    Which you did. So I would change your wording. You can't say they are fake, so don't. As when the shoes get back, if shoetique can trace the error and have proof of authenticity. It could potentially backfire on you when the brands they associate with start questioning why their bots are bring up accusations of fakery across the net.
  • Alisha2008
    Alisha2008 Posts: 1,155 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've changed it, as I said it's my opinion.
  • It is possible they are just a pair that have been wrongly paired up by the company if they were returned or if they maybe took one foot for a picture. You can get noticable differences in different seasons of the same style so I would say this is likely what has happened. I work for a shoe retailer and odds are a big problem.
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Took me far too long to work out how to pronounce "Shoetique"
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • tinkerbell28
    tinkerbell28 Posts: 2,720 Forumite
    It is possible they are just a pair that have been wrongly paired up by the company if they were returned or if they maybe took one foot for a picture. You can get noticable differences in different seasons of the same style so I would say this is likely what has happened. I work for a shoe retailer and odds are a big problem.

    OFC it is possible, and probably what happened considering they are an authorised retailer. But op has made up her mind, not sure why she posted, I just think she wanted to publicly accuse a company of selling fakes.

    Doesn't matter if it your opinion, if you saying they are selling fakes on the net, it is still libel if untrue. Which I suspect it is and there is an innocent explanation.
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