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Comments

  • madmum33
    madmum33 Posts: 635 Forumite
    I had a lovely surprise in the post this morning..... looks like I won the daily draw at some time in the last week! I had no idea..... shame the postie had to wake me up for a signature though :o
  • Pomdren
    Pomdren Posts: 802 Forumite
    Part of the Furniture 500 Posts
    Are you using IE? If you are, switch to another browser and you may find you don't get a new window opening with the reminder.

    I am on Firefox but had allowed the popup. I found where you can remove it from the allowed list though so now it's getting blocked again. Hope they don't put anything interesting in there now.
  • flubberyzing
    flubberyzing Posts: 1,386 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I've had a few queries over the time I've been doing TNS. And they are often queries for some weeks previously. I have to be honest and say that I don't know. There is no easy way to track back what you have posted, and I don't keep my posting schedule sheets once the week is over.
    That being said, I'm 99% sure I post when I should and enter my received data correctly.
    Because it's fun to have money!
    £0/£70 August GC
    £68.35/£70 July GC
    January-June 2019 = £356.94/£420
  • tweets
    tweets Posts: 35,946 Forumite
    Part of the Furniture 10,000 Posts Photogenic Home Insurance Hacker!
    I have had to email them. Have started training for the third time and posted 1st letter this pm but when I log into my account the green 'task complete' box is ticked and when I try to tick or open any of the other boxes under description or' task outstanding' which are all green nothing happens. The 'task must be completed' box is red . So I don't know how to proceed it seems stuck on when I was training the 2nd time,
  • tomvox
    tomvox Posts: 193 Forumite
    Part of the Furniture 100 Posts Name Dropper
    I logged on yesterday to find the red box with "resolve queries" highlighted. I clicked on it to find that they were querying a delivery from the Friday before last saying that I had indicated that the letter was received on Friday but the SMART indicated that it was delivered on Friday. Could I clarify the delivery date. I even read it twice to be sure I wasn't missing something obvious. Seriously odd!!
  • LadyH
    LadyH Posts: 2,142 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    madmum33 wrote: »
    I had a lovely surprise in the post this morning..... looks like I won the daily draw at some time in the last week! I had no idea..... shame the postie had to wake me up for a signature though :o

    Congratulations! :T
  • lilian1977
    lilian1977 Posts: 5,157 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    tomvox wrote: »
    I logged on yesterday to find the red box with "resolve queries" highlighted. I clicked on it to find that they were querying a delivery from the Friday before last saying that I had indicated that the letter was received on Friday but the SMART indicated that it was delivered on Friday. Could I clarify the delivery date. I even read it twice to be sure I wasn't missing something obvious. Seriously odd!!

    I had that as well. I just registered it as unsure as I wasn't 100% - but now I'm wondering if the website is knackered. I also got a parcel the other day with no smart in and the website told me it should have had one. Assumed the sender had recorded it as included but not actually put it in.
    My debt free diary | Post Office loan: £2131 1429.38 | Barclaycard: £4429 1988.12 | Paypal Credit £322.71 574.91 | Monzo Flex £169.03 |

    Total £4151.44 | £2900.30 of £7051.74 paid off since diary started October 2024.
  • LadyH
    LadyH Posts: 2,142 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have just phoned TNS to let them know that a packet I received today had the posting the details written on the outside.

    They've taken the R number and will let the person concerned know. Maybe this will stop people from doing it.
  • aninymoose
    aninymoose Posts: 163 Forumite
    Part of the Furniture 100 Posts
    LadyH wrote: »
    Have just phoned TNS to let them know that a packet I received today had the posting the details written on the outside.

    They've taken the R number and will let the person concerned know. Maybe this will stop people from doing it.

    They should just send an email to everybody on their email list. They seem to have no problem sending out other nonsense emails.
  • Col67
    Col67 Posts: 177 Forumite
    Anyone still having problems logging on today? The site will not load at all on Chrome and on IE I can get onto the site but can't click on any of the daily tasks. I have emailed them as no reply when I call.
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