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Comments

  • Chocmonster7
    Chocmonster7 Posts: 2,644 Forumite
    Part of the Furniture 1,000 Posts
    Just been logging an item and the SMART code wasn't recognised, get the feeling the sender has put the wrong ones in their postings this week. I've been told to send it straight back to them.
  • redagila
    redagila Posts: 6,428 Forumite
    Part of the Furniture 1,000 Posts Name Dropper I've been Money Tipped!
    xtra_time wrote: »
    Grrr setting the one item i could post to be posted today and the other that I had no smart for has turned to no smart. Bit late changing on the day of posting and already at work :mad:


    Time for your rest period I think!
  • xtra_time
    xtra_time Posts: 212 Forumite
    Part of the Furniture 100 Posts Xmas Saver!
    redagila wrote: »
    Time for your rest period I think!

    LOL yeah I think so. To top it off i got a piece with a smart in today too which it wouldnt let me use :)
  • applepies
    applepies Posts: 35 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Just been logging an item and the SMART code wasn't recognised, get the feeling the sender has put the wrong ones in their postings this week. I've been told to send it straight back to them.

    This might have been me. I'd returned all spare Smarts with the exception of 2 needed for the week. When I was entering the data I hadn't expected a returned Smart to be allocated and hit 'next'. The system wouldn't allow me to go back. I emailed and got this response:

    "If you prepared your item but forgot to add the allocated SMART, please return this SMART to us in one of our SMART return envelopes.

    If you added a SMART to a Non-SMART item or added the wrong SMART to an item, please do not worry. The receiver of this item will log the correct information and the SMART will then be returned to us before it can be used again."
  • Chocmonster7
    Chocmonster7 Posts: 2,644 Forumite
    Part of the Furniture 1,000 Posts
    applepies wrote: »
    This might have been me.

    I think we've all done it at some point! :)
  • suki1964
    suki1964 Posts: 14,313 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Question


    What's all this about rest periods and retraining ?
  • Hows this one work?I sent an item with a smart in,100% sure,i have no more smarts to put in the item so i can't put a "wrong" one in.When i enter online that the item has been posted,the smart vanishes from stock as usual.Next day the smart i sent is suddenly back in my stock:think:
  • elsien
    elsien Posts: 36,462 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    suki1964 wrote: »
    Question


    What's all this about rest periods and retraining ?

    You get rotated on and off the main panel, although you can still do the unaddressed mail and correctly delivered while resting. It's meant to be 6 months on and six months off but that depends on the numbers in your area. I usually get called back sooner. When you start again, you redo the training you did as a new panellist.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • suki1964
    suki1964 Posts: 14,313 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    elsien wrote: »
    You get rotated on and off the main panel, although you can still do the unaddressed mail and correctly delivered while resting. It's meant to be 6 months on and six months off but that depends on the numbers in your area. I usually get called back sooner. When you start again, you redo the training you did as a new panellist.

    Cheers elsien

    Now I need to know what's the unaddressed? Lol
  • BrianS2014
    BrianS2014 Posts: 101 Forumite
    suki1964 wrote: »
    Cheers elsien

    Now I need to know what's the unaddressed? Lol

    The unaddressed survey is the easiest of the surveys available. It lasts for 3 weeks and at the end there is a £5 Love2Shop voucher as a reward. All that is required is that you record however many items come through your letterbox but have no address details on them, for example any of the onaddressed items which are delivered by the postman, any free local papers, and any flyers from local businesses etc. There are occasionally specific items which TNS have been warned are due to be delivered, and if these are expected then TNS will add an image of them with checkboxes available so these specific items can be noted separately.
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