Royal Mail Surveys rewarded with Stamps.

Minimoke1974

trix-a-belle wrote: »

General consensus previously has been just use it & ignore the request to return

I posted my item today with my last remaing smart that had been asked to be returned. Tomorrows one does not require a smart but then my next lot all require them.

Do i select no smart added when i go through the preperation process on the website ?
I am obviously not recieving anymore mail as i am being rested but i think RM got carried away sending me stuff and then leaving me very short.

Saetana

@Tagatose - You need to email TNS with all the details, expect them to take a few days to get back to you if you email.

Saetana

Minimoke1974 wrote: »

I posted my item today with my last remaing smart that had been asked to be returned. Tomorrows one does not require a smart but then my next lot all require them.

Do i select no smart added when i go through the preperation process on the website ?
I am obviously not recieving anymore mail as i am being rested but i think RM got carried away sending me stuff and then leaving me very short.

If you have no SMART available for an item that needs one - you should hold onto that item until the same day the following week when hopefully you will have one for it. Might be worth emailing TNS to ask for some to be sent to you

sheramber

Tagatose wrote: »

I've just received an item but after I enter the SMART code, it shows

Clicked next, then:


Done this three times now.


edit: the second item I received today has the exact same problem!

When I had the first message I had mistyped the smart code letters.

LittleVoice

sheramber wrote: »

When I had the first message I had mistyped the smart code letters.

Yes - it is best to look closely at the letters as some I have received recently have been quite light and potentially ambiguous.

Minimoke1974

Minimoke1974 wrote: »

I posted my item today with my last remaing smart that had been asked to be returned. Tomorrows one does not require a smart but then my next lot all require them.

Do i select no smart added when i go through the preperation process on the website ?
I am obviously not recieving anymore mail as i am being rested but i think RM got carried away sending me stuff and then leaving me very short.

What a relief, have gone to prepare my items for next week and when i went to select next it came up as "this is no longer a smart item"
What a relief i had visions of a major back log for posting and knowing me, forgetting. :j

Thank you to the forum members for giving me advice and reasurrance. Cheers :beer: happy new year. Xx

***xyz***

Morning Guys, Happy New Year.

I've not been on this thread before, but am currently on training for the post thingy and have been doing the unaddressed mail continuously for about 18 months.

My question - I've just logged in to submit my unaddressed mail, but when I get to the page to insert the info, everything is greyed out and I can't submit anything. I'm supposed to be logging the post until the 18th Jan.

Any ideas?

Thanks

libra10

I'm also doing the Unaddressed mail surveys and the page is faint and greyed out at present.

Looks like it might be a problem at their end.

Happy New Year!

Fruit_and_Nut_Case

Yes guys, me too. All greyed out. I just came here to ask the same thing.

Happy New Year _party_

SpreadPyar

I guess it has had a holiday period and guess they(TNS) either 2nd or 5th...

If it is not fixed you can still contact them and give them the total number of UAM received in that partake;ar week they can still record it.

If you are doing this for the 1st time you should have 2 weeks to fill it in.

If it is not fixed you can still contact them and give them the total number of UAM received in that partake;ar week they can still record it.

Good luck


Happy New Year to all