Damage to alloy

red_eye

wait the bit was embedded in the thread, how they manage to mark the rim? unless they were fighting with the tyre and dropped it, in which case they are useless. im thinking they marked the rim when they pulled the lever out ie did not use the rim protector

ask them to show you how they remove the tyre

edit just noticed that the bead is missing, what happened to the bead?

gilbert_and_sullivan

red_eye wrote: »

wait the bit was embedded in the thread, how they manage to mark the rim? unless they were fighting with the tyre and dropped it, in which case they are useless. im thinking they marked the rim when they pulled the lever out ie did not use the rim protector

ask them to show you how they remove the tyre

edit just noticed that the bead is missing, what happened to the bead?

It happened as they removed the second side of the tyre, because the half wit doing the job didn't...

A remove the screwdriver bit from the inside once he'd got the outside of the tyre off.

B have the sense to make sure the section with the bit sticking out wasn't pulled over the wheel when he started the wheel removal turn on his fitting machine.

The geezer doing the tyre fitting is obviously useless.

Note the difference here...i have highly polished alloy wheels on my almost new lorry, had a flat tyre recently and the fitter that came out used pieces of rubber between the tyre bead and the wheel when he levered the tyre off the rim...thats a proper tyre fitter who takes a pride in his work and i made him a good cup of coffee whilst he was doing the biz...compare with the numpty who messed our OP's wheel up who couldn't give a toss.

The real villains of the piece are the BMW dealership concerned, though seems to be quite normal for a German car dealer to treat its customers with contempt.

anotherbaldrick

The real villains of the piece are the BMW dealership concerned, though seems to be quite normal for a German car dealer to treat its customers with contempt.

Some are all right, depends on the particular outlet. We live pretty central between two, both belong to the same dealership but operate quite differently. One is good and I have bought two BMW's from them over the years. The other is useless and give me the squitters

Jamie_Carter

anotherbaldrick wrote: »

Some are all right, depends on the particular outlet. We live pretty central between two, both belong to the same dealership but operate quite differently. One is good and I have bought two BMW's from them over the years. The other is useless and give me the squitters

Are they both franchise dealers, or is one owned by BMW?

anotherbaldrick

Jamie_Carter wrote: »

Are they both franchise dealers, or is one owned by BMW?

Both owned by same franchisee, one outlet good the other not.

londonTiger

is it even possible to remove a tyre absolutely perfectly without some rim damage?

a metal stick is used to pop the tyre out, any metal on metal contact (or in this case laquered metal) will result in sratches, it's impossible to remove a tyre without the metal pole brushing the rim of the wheel

neilmcl

londonTiger wrote: »

is it even possible to remove a tyre absolutely perfectly without some rim damage?

a metal stick is used to pop the tyre out, any metal on metal contact (or in this case laquered metal) will result in sratches, it's impossible to remove a tyre without the metal pole brushing the rim of the wheel

Sorry, but what a daft thing to say. Of course it's possible, and usually the norm, to be able to change a tyre on an alloy without scratching it.

Next time you're in need of a new tyre I suggest you take it to a decent tyre fitter and watch & learn.