Damage to alloy

neilmcl

Is that it!

That can easily be repaired, surely.

spluff

that is it - they said it cant be repaired easy as its diamond cut - i think if it was easy they would have just sorted it.....

the point is they damaged my alloy and they refusing to sort it - saying they did it but its not there fault

neilmcl

smashingyour... wrote: »

He's just said it's a diamond cut BMW alloy.;)

And???.............

smashingyour...

neilmcl wrote: »

And???.............

It's not a painted and lacquered finish so chips away won't touch it.

neilmcl

spluff wrote: »

that is it - they said it cant be repaired easy as its diamond cut - i think if it was easy they would have just sorted it.....

the point is they damaged my alloy and they refusing to sort it - saying they did it but its not there fault

Just because their local smart repairer can't do it doesn't mean that a half decent specialist alloy repairer/refurbisher couldn't do it for you.

I have to agree though, I can't see how they couldn't have avoided the damage by taking some care. I'd be speaking to the service manager and if you get no joy contact BMW customer services. This does indeed sound a bit shoddy to me.

Name & shame the dealership and post on the BMW forums such as bmwland.co.uk.

spluff

yeah neil - thats what im in process of doing - im really angered by this....

Prothet_of_Doom

There are numerous professional alloy wheel repair specialists, who can and will fix that, at a fraction of the price. There are some who can weld extra aluminium to a damaged wheel, and then diamond cut it. Prices start from £40 a wheel for a simple bead blast, repaint and stove enamel to £300 for some serious untwisting (usually only on rare cars with rare alloys would anyone bother)

Then there is the second hand market. Every day, cars are involved in accidents that make them ready to be recycled. Alloys, and Cats are good earners for breakers.

And then there is the aftermarket world of none stanadard alloys.

And then there is your insurance company. If the car, and that includes the wheels are damaged, you could make a claim.

Prothet_of_Doom

neilmcl wrote: »

I have to agree though, I can't see how they couldn't have avoided the damage by taking some care. I'd be speaking to the service manager and if you get no joy contact BMW customer services. This does indeed sound a bit shoddy to me.

.

The way I read it was the puncture was caused by a screw driver which has damaged the wheel.

And therefore NOT the fault of the dealer:A

Not that i'd ever defend a bmw dealer. :rotfl:

neilmcl

Having seen the pics I'm with the OP on this one. Regardless of whether it can repaired or not it shouldn't be the OP's responsibility, the dealership must be at fault here.

neilmcl

Prothet_of_Doom wrote: »

The way I read it was the puncture was caused by a screw driver which has damaged the wheel.

And therefore NOT the fault of the dealer:A

Not that i'd ever defend a bmw dealer. :rotfl:

Then I suggest you re-read the OP's first post.