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Mystery Shopping Thread 25 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES

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Comments

  • weeg
    weeg Posts: 1,077 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    15 Mystery shops for one day is just about enough, 3 more reports to write up. How has everyone's week gone?

    I can't do that many in a day - it all starts to blur and I start making basic mistakes, like forgetting to get names or photos. I did 7 and a price check yesterday - that's pretty much my limit.
  • I completed an assignment, by mistake my mobile took a video instead of a photograph, explained this and had submitted 5 lots of information to go with the report i.e. business card, quotations etc. etc. They insisted I submitted a photograph so downloaded an app to convert the video to an image, which I duly submitted.

    Now, I have to go back and take a photograph, no, this is not good enough the image - despite it being the same as a photograph, the app changed the initial shot on video to a still. Not only on top of that, somehow they found out that the sales person called me back the day after I submitted the report stating that no call back was made.

    So, now want the information regarding the call back, I didn't write any of it down because it was after the deadline!:mad:

    Sorry to rant here but where else can I? Only you MSers will understand my frustrations.
  • 15 Mystery shops for one day is just about enough, 3 more reports to write up. How has everyone's week gone?

    I have never been so busy, struggling to keep up with the work load and hence why not posting in here much!
  • mrbanjo
    mrbanjo Posts: 279 Forumite
    Part of the Furniture
    alluring29 wrote: »
    I completed an assignment, by mistake my mobile took a video instead of a photograph, explained this and had submitted 5 lots of information to go with the report i.e. business card, quotations etc. etc. They insisted I submitted a photograph so downloaded an app to convert the video to an image, which I duly submitted.

    Now, I have to go back and take a photograph, no, this is not good enough the image - despite it being the same as a photograph, the app changed the initial shot on video to a still. Not only on top of that, somehow they found out that the sales person called me back the day after I submitted the report stating that no call back was made.

    So, now want the information regarding the call back, I didn't write any of it down because it was after the deadline!:mad:

    Sorry to rant here but where else can I? Only you MSers will understand my frustrations.

    The fee for the car jobs appear quite attractive at first, but just not worth the trouble.
  • alluring29
    alluring29 Posts: 114 Forumite
    edited 16 August 2014 at 6:02PM
    Re-took the photograph which is exactly the same as the one submitted, ok from a slightly different angle, and told them in no certain words that I am not falsifying reports, the call back was after the deadline!
  • Big_Graeme
    Big_Graeme Posts: 3,220 Forumite
    mrbanjo wrote: »
    The fee for the car jobs appear quite attractive at first, but just not worth the trouble.

    Pretty much my stance, I've had two companies not pay me for tiny errors. The time it takes to do these you could do three TNS phone jobs with less hassle.

    Anyhoo I've just picked up some video revisits that will see me right for next week. Strangely I've been told they are not re-shops just extra visits to back up the first one, methinks a few people are on a shoogly peg.

    Then Moto GP and Cornwall here we come :-D
  • whitelabel
    whitelabel Posts: 2,217 Forumite
    Big_Graeme wrote: »
    Pretty much my stance, I've had two companies not pay me for tiny errors. The time it takes to do these you could do three TNS phone jobs with less hassle.

    Anyhoo I've just picked up some video revisits that will see me right for next week. Strangely I've been told they are not re-shops just extra visits to back up the first one, methinks a few people are on a shoogly peg.

    Then Moto GP and Cornwall here we come :-D


    its not very often I have to use google as I dont understand a word/ phrase that Ive never ever heard before.
    this was one of those times however :rotfl:
  • Larac
    Larac Posts: 958 Forumite
    Part of the Furniture 500 Posts
    mrbanjo wrote: »
    The fee for the car jobs appear quite attractive at first, but just not worth the trouble.


    I would rather suffer 3 lots of TNS phone shops then one of those car jobs. Helion seems full of them and they never seem to shift..
  • MysteryMe
    MysteryMe Posts: 3,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    At least with gfk you can decline visits to get them off your screen!
  • Simple store checks need completing tues, wed, thurs this week.
    Looking for people in Glasgow, Falkirk, Carlisle, Liverpool, West Mids, Coventry and Leicester. If your intrested send me a PM and I'll forward you the details.
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