Anyone used EU Claim/Bott & Co?

MarkBargain

Liberty1577 wrote: »

Update re above - the airline had until 4th Sept to respond and failed to do so. Today (5th Sept) Bott emailed me to say they have drafted and sent papers to court. So again seem to be on the ball. We'll see what happens next!

So far so good. I wish you a positive outcome, so please keep this forum updated.

kuepper

I had to chase up Bott & Co as I'd heard nothing from them in over 2 months. Got a prompt reply which seems to say ' we might do something sometime in the future'

"The airline has previously denied any liability to compensate the passengers on this flight. We are not yet in a position to issue court proceedings on this claim, however we will continue to review the matter every 28 days. We will continue to update you as and when further developments occur."

V disappointing

richardw

Which airline is it kuepper?

Liberty1577

Sorry to hear things aren't going well with your claim Kuepper.

Ive just had an email saying Bott received confirmation from the Court that formal Court Proceedings have been issued and served on the airline. They are obliged to acknowledge receipt of those Proceedings within 14 days and then provide a formal written Defence within a further 14 days.

Will be interesting to see what their defence is as they told me nothing specific just technical issues and exceptional circs and as of yet have failed to respond to Bott. I wonder if their failing to respond and not giving an explanation is why Bott have issued court papers in my case?

liviboy

Just as with Liberty, I too have had confirmation that proceedings have now been served on British Airways.

I was simply told it was an
"Air traffic issue" with no further details, this particular flight tends to depart between 30
And 50 minutes late every day so it'll be interesting to hear a full explanation.

kuepper

richardw wrote: »

Which airline is it kuepper?

Jet2. Flight LS766 from Funchal to Manchester on 25/2/13 delayed over 3 hrs.

kuepper

apparently Bott & co have 1100 claims in pipeline

richardw

What was the reason Jet2 gave you for the delay kuepper?

kuepper

richardw wrote: »

What was the reason Jet2 gave you for the delay kuepper?

In response to my initial letter they stated:

[FONT=Arial, sans-serif]"I can confirm the root cause of your delay was an unexpected technical fault to the aircraft scheduled to operate your flight. As a direct result this caused the delay to your flight. This was an extraordinary circumstance which could not have been foreseen, and which was beyond Jet2.com's actual control."[/FONT]

Whilst in a letter given to us while boarding at Funchal they had stated:

[FONT=&quot] “The delay is due to a previous late running service that was affected by an earlier operational problem with the aircraft.” [/FONT]

Yet on board we were told it was because the staff originally assigned to the flight had exceeded their hours, so the staff we actually had had been summoned from their homes by phone about an hour after the flight should have taken off from Manchester!.

JPears

kuepper wrote: »

In response to my initial letter they stated:

[FONT=Arial, sans-serif]"I can confirm the root cause of your delay was an unexpected technical fault to the aircraft scheduled to operate your flight. As a direct result this caused the delay to your flight. This was an extraordinary circumstance which could not have been foreseen, and which was beyond Jet2.com's actual control."[/FONT]

Whilst in a letter given to us while boarding at Funchal they had stated:

[FONT=&quot] “The delay is due to a previous late running service that was affected by an earlier operational problem with the aircraft.” [/FONT]

Yet on board we were told it was because the staff originally assigned to the flight had exceeded their hours, so the staff we actually had had been summoned from their homes by phone about an hour after the flight should have taken off from Manchester!.

So clearly in your case, someone at jrt2 is not the telling the truth on 2 occasions. Quelle suprise;)