Driving Licence Renewal Rip Off - Beware!!!

Joe_Malone

harveybobbles wrote: »

The main page of https://www.drivinglicence.uk.com/ clealy states in three easy to read paragraphs:



I fail to see how it can be any clearer?

I fail to see how my guidance detailing why their service is fraudent and how to reclaim fee's could be any clearer but you ain't getting that are you Harvey. You're one of those unhelpful individuals with a minor superiority complex... You'd never ever get scammed because you're far too intelligent for that. Maybe consider joining Mensa because you are not contributing anything helpful to this thread.

anotherbaldrick

In my view, if you looked where you were treading you wouldn't have the hassle of scraping the nauseous excreta off your shoe

Speedmaster

Joe_Malone wrote: »

Firstly if you are conned by these people, under no circumstances should you contact their premium rate line for satisfaction, the only people left satisfied by this approach will be Caveat Viator Ltd and their business model recognises that disgruntled customers will want to call and complain. This adds insult to injury and throws good money after bad. Written contact only, it's formal and it costs nothing.
I was duped by these people for a driving license renewal (Hey, we all have our off days). Went on their site which is designed to look like the DVLA site and completed my application and paid the £60 fee which I thought was to the DVLA. Six days later got their envelope through the post and realised I had been duped. I immediately returned all documents to them with a letter (sent via registered post) giving them 7 days to provide a full refund or I would raise a small claim in the county court. I then received a lengthy email explaining that it was all my fault for not reading their terms and conditions blah blah blah. I immediately raised a claim with the county court which cost £25 and took ten minutes to do online. Guess what... As soon as they received the court notification they sent an email asking who the should make the cheque for refund payable to. Of course I haven't received this yet and I have also asked for additional court costs of £25 which if they refuse to pay I will reclaim with a second small claims application. It seems they have tried to exploit a loophole in the distance selling regulations that exempts them from the 7 day cooling off period normally standard for the provision of services. However I'll share my last email with Caveat Viator Ltd and you will see on what grounds I would be making my claim through county court...
Good Afternoon,

As you know by now, the matter has been put through to County Court after you initially refused to refund my fee's. You had every opportunity to avoid additional fee's and and now must be fully aware of the value claimed. Make a cheque payable to Mr J P Malone to the value of £85 which includes my initial £60 fee and an additional £25 in court costs. If you refuse to refund that amount I will simply raise a second county court claim to cover the short fall and you will incur additional fee's. You were adequately warned about additional costs and given the opportunity to provide recompense. If I'm honest, I'd have preferred to deal with this issue through the courts. Your business model is fraudulent, the OFT make it very clear that 'administrative or preparatory work cannot be equated to the carrying out of a service.' This is stated in their 2006 guide for business in distance selling. Moreover your business model needs testing from a contract law perspective. There has to be discernible benefit or consideration to the customer to make a contract valid. The DVLA provide a checking and validation service as part of their application process so what you offer does nothing but delay license renewal. In fact it could be strongly argued that what you provide is actually a detriment because it simply delays the application process. In short I think you're a shameless bunch of crooks and I'd happily see you in court.

If you have been duped by this company for driving licence, vehicle registration or European Health Insurance Cards please please raise a county court claim. I suspect that they are well aware that their business model will not stand up to legal scrutiny. Their 'service' is downright ridiculous and fraudulent, they claim to offer a form checking service but simply print off a form that you filled in and ask you to check that the details you completed are correct before returning it to the DVLA. It would be amusing if they weren't ripping off so many people.

Hi Jo, i have just submitted a county court claim to this company, how long did the process take from submitting the claim to recieving the email from CVL regarding refund?
thanks

dh.de.anderson

Thought I'd add to the volume of discontent on the bunch of shisters who operate this "driving license uk" rip off web site. The following thread is an endless list of people who have been fraudulently mis led. Note the operational address of the company in Sunderland is listed below. They also appear to have a site called DVIA which is clearly a deliberate attempt to mis lead. A chap called "Liam" at least called back to attempt to defend their so called service but couldn't answer any of my accusations about their fraudulent activities. I have given them 7 days to refund in full before going legal.
Parasitic scum.

February 15, 2013 12:20 PM
Alfred Barber said:
FYI Who4 is operated by three individuals:


MR JAMES WYATT
Date Of Birth:Jun-1990
Age:22 Years
Occupation:DIRECTOR

MR MICHAEL JAMES HUGHES
Date Of Birth:Oct-1990
Occupation:DIRECTOR

MR STEPHEN GRAHAM OLIVER
Date Of Birth:Feb-1970
Age:43 Years

All at the same address of:
4 THORPE COURT
THORPE WATERVILLE
KETTERING
NORTHAMPTONSHIRE
UNITED KINGDOM
NN14 3ED

A different address is used for appointments at:
CAVEAT VIATOR LTD
PYROLYSIS UK LIMITED


February 18, 2013 11:39 PM
D Adams said:
Have been duped into paying £29 (for a FREE service through gov.uk) and giving almost ALL my personal and bank details. BEWARE. Fine print covers their backs.

February 27, 2013 5:34 PM
Tonimaroni said:
Yes i was also duped by my thinking that this was an official site, by not checking I'm paying well over the top money.
I thought the fee was the cost of renewing a 10yr passport.
Basically this site duplicates the IPS online service. this site should be taken down.

April 2, 2013 11:23 PM
Tina said:
I feel that have been mislead by this site too. It looks so official that I could not believe that it was not genuine. £32 for sending off a partially completed form. I informed the Identity & Passport Service to be told there is nothing they can do about it. This site should be taken down imediately to prevent other victims falling into the same trap.

April 15, 2013 5:38 PM
Martin said:
I've also just fallen for this and paid £68 for 2 applications thinking this was the genuine passport service. I'm annoyed with myself for not checking more carefully but, in a hurry, this looked like the real thing - as the company intend. I can't believe that companies can get away with this in this country. It's an absolute disgrace.

April 19, 2013 7:01 PM
Carla said:
I have just fallen for this too!!! I cannot understand what it even is I am meant to have paid for surely not for them just to print out the form??? I was £34 each for 3 passports for my kids renewals, this makes me so angry. I have beeen in touch with the police as I have no idea who I have just given all my private details to.

April 23, 2013 11:51 AM
manasn said:
Difficult to understand such business is authorized in UK. If you Google for driving license, drivinglicence.uk.com appears first on the list. They say they g bucks charge a fee upfront, but I would think their charges are at arms length compared to similar service providers. What is free in DVLA costs 35 GBP.

Looks like they have paid big bucks to google to stay in the business. they say they charge for verification, verification of what - an online form which has all instructions shouldn't cost even 5 pound for a verification service?

April 23, 2013 11:48 PM
Karen said:
Has anybody got an email address for these people my daughter has just paid £44 for her first adult renewal passport and cost all her savings

mother

May 7, 2013 12:02 PM
Ali m said:
I have been caught out too. paid by credit card £40 asked for a refund. I feel so silly for not reading it properly but I was believing I was on the official site so didn't read all the other stuff.

May 7, 2013 6:01 PM
Sharon said:
Karen, the Email for company is: Good luck getting refund - I tried and failed. As you paid £44, I assume, like me, you paid for fast track and chances are it has already been actioned so unfortunately you'll not get a refund either. So surprised that nothing has been done about this website yet.

May 9, 2013 6:22 AM
Ali m said:
after a couple of emails from them telling me I should have read it properly I have been today offered a cheque refund 'as a gesture of goodwill' in 7-10 days I will update when I receive it if I receive it.
May 9, 2013 10:48 AM
Sha said:
I've also been had by this, I'm fuming, I just want to plaster his website all over the place to name & shame him. Something needs to be done about it.

May 9, 2013 2:04 PM
Debbie said:
Yes me too guys - initially went to post office - collected passport application pack - filled it all in - then looked in the leaflet in the pack and on the application form to find the fee but none listed. Both documents direct applicants to the direct gov,uk passports website for a list of fees. Typed it in and up came guess who - these people. Saw could apply for passport online and thought great. Why not? we do car tax online. So completed details and thought at end would tell me Id need to send old passport and 2 x photos but nothing. realized made stupid stupid error - felt sick, cried and livid. Tried tel no but Sunday. sent email - no reply. Sent letter - reply via email today stating sorry but application process started and even though they mention 7 day cooling off period - sorry but this means nothing. contacted IPS - they are aware of problem and trying to investigate to get these 3rd party websites shut down - advised to request refund from website. So sorry all you people have gone through what I just have - how can other human beings be so cruel?? I really feel strongly about this - whoever contacted police could you let me know how you got on. Wondering if my solicitor can help? Anyone got any ideas - ?

May 14, 2013 8:55 PM
chelsea said:
iv been stung be these idiots too,and when spoke to them on phone ,they were soooo rude telling me how there service was complete evan tho id cancelled it with my bank less than 24 hours later and recieved nothing . Yet to find out my accout had been re debited with £34 for passport forms that you can get for free of off the actual website not this fake one who like to charge for free service. Is it not enough that we have to pay for a passport but they want £34 for some ink on paper ..............JOKE NEVER USE THERE WEBSITE

May 15, 2013 9:43 AM
Ricky kernohan said:
Hey guys i have just done the exact same thing. 49 quid which i highly doubt i am going to get back. I kinda twigged on when i had completed the whole thing. Unless u really really heard it all on that first page all the way to the bottom you have no chance. I am really upset i guess its going to be a costly lesson learned. Did anyone actually manage to get refunded?? :-(

May 26, 2013 2:16 AM
Debbie said:
Managed to get a £20.00 refund cheque sent to me after writing them a letter and threatening solicitors - this is half the fee they took from me which is better than nothing. Have also complained to Citizens advice who informed me that they have passed the info on to trading standards. This company also appear to be based on Fawcett Street, Sunderland - where I actually used to live!! - not in Kettering.

May 26, 2013 11:19 PM
Madeleine said:
Unbelievable that this site has not been taken down. Somebody should threaten to sue. Realised about 30 seconds after I sent the application that it was a scam and they still refused to cancel the application or refund me. Called the number and was put on hold for 2 minutes then disconnected, so that was a waste of three pounds. Do not try to call the hotline, it is a waste of money. really shocked that nothing has been done about this website, especially as it has already been fined 25,000 pounds for deliberately misleading people.

May 28, 2013 8:01 PM
Craig said:
These people also operate a site called DrivingLicence.uk.com which offers to apply for Provisional driving licence for £50, a sum identical to the DVLA licence fee. What is not clear is that the £50 you pay to them is only a checking fee and you still have to pay the £50 fee to DVLA. £100 for a provisional licence!!! The impression many will have is that the actual licence fee is covered by the charge. No-one would knowingly pay £50 to have someone check a 2 page form. Surely this site should be closed down.

June 5, 2013 3:15 PM
Stuart said:
I too have fallen foul of this company for a renewal driving license. Refuse to phone the premium rate number, emailed but no response. I am phoning trading standards tomorrow I have already submitted an email to BBC watchdog. Also contacting OFT if all that fails will print off n1 claims form and take small claims action. Spread the word via Facebook to stop others from getting done and please don't just do nothing the more people who report these companies the more chance we have of stopping them!

June 5, 2013 10:05 PM
helen armstrong said:
Hi

I too have filled in two renewal applications for my childrens passports. I realised too late who I had paid for what can be a free service. However, part of the website promises a email confirmation. I have paid two fees but not even received the confirmation let alone any documentation back. This surely is an issue for Trading Standards?
Has anyone else who has paid actually received the service?

June 6, 2013 8:57 PM
Suzanne said:
Unfortunately, have just been duped too. £40. Also emailed Watchdog, The Guardian and phoned the Passport Office. It seems nothing can be done. Will also contact the police and solicitors.

Stephen Oliver - you should be ashamed.

June 10, 2013 6:46 PM
Lauren said:
I have also just attempted to buy myself a provisional licence from this website. However, I am not sure if the payment went through as I have not received an email from them and when I entered my payment details and clicked 'next', I got a blank screen. Did this happen to anyone else, and if so where they still charged?
June 12, 2013 9:42 AM
rebecca said:
Same thing has just happened to me thought I was applying for my daughters passport, can't believe can be so silly and people can get away with this sort of thing.

June 12, 2013 12:36 PM
Helen said:
Unfortunately I have been charged £120.00 as three of our passports needed renewing, surely there must be something someone can do about this, it is so wrong!! One of my forms came back incorrect!

June 12, 2013 1:23 PM
Tina Sharman said:
I have just been done by this website for £98.00 for 2 standard passports. I understood that I was clicking to purchase a renewed passport, not for someone to check my details. one of these is for my son who is 5 years old, his passport only costs £46 from the official website.
Please keep sharing this information as these people have to be stopped!!!

June 12, 2013 3:04 PM
Kate said:
I have applied for a passport from this website: passportdirect.org.uk I thought it was to renew my passport not to send it! I work in online marketing myself and their site is extremely misleading! I have tried ringing an 08 number 5 times a day for the past 8 days and the line is always 'busy' I have also emailed them twice to ask for a refund which it clearly states in their t & cs that I am alligable for! I have heard nothing! I am worried that they have my details and nothing has come of it! What a scam!!!!!!!!

June 13, 2013 7:16 PM
Kathryn watts said:
I think I have fallen for the same trap! I basically paid £49 for a free form...I just rushed about and pressed buttons! I haven't gone down the refund road yet . If anyone has any tips to do this that would be great!


June 14, 2013 1:02 AM
Kathryn watts said:
It was £40 they took sorry for a free passport form!

June 14, 2013 1:22 AM
Nick said:
They also operate a driving licence application service where they charge you for supplying a form you can get at the post office free

They Operate from

14 Foyle Street
Sunderland
United Kingdom
SR1 1LB


their phone number is

01915800537

Names

MR JAMES WYATT
Date Of Birth:Jun-1990
Age:22 Years
Occupation:DIRECTOR

MR MICHAEL JAMES HUGHES
Date Of Birth:Oct-1990
Occupation:DIRECTOR

MR STEPHEN GRAHAM OLIVER
Date Of Birth:Feb-1970
Age:43 Years
Occupation:DIRECTOR


June 14, 2013 10:10 AM
carole said:
If you have paid by credit card, contact your credit card company.

June 14, 2013 7:50 PM
Jennifer J said:
Can't believe I paid £50 to renew my disabled brother's driving licence. doubts were starting when I saw the charges for phone no. but sometimes we are too keen (and careless) to get this tiresome admin over! rang John Lewis mastercard services to try to stop but no luck as I authorised this. Do they actually send a checked form? What rats, they need to be exposed on Watchdog.

June 17, 2013 5:05 PM
simon said:
Argh!! Me too, driving licence renewal, google search DVLA, went straight to bank, could not cancel £50 payment, emailed them within 5 minutes to say made a mistake can you refund me, watch out.

June 18, 2013 3:55 PM
Nixola Hicks said:
I have been caught too. Can't believe it. Thought I was more savvy than that but I was led to believe I was on the official government website and was paying for the passport renewal. The form has arrived incomplete. What a rip off. I have contacted my Nat West Credit Card company and they have put the payment into dispute and asked us to e-mail the company direct in the first instance. I will fight this

June 19, 2013 9:54 PM
Rob said:
Ive been conned out of 40 pounds, all they sent me was a car logbook aplication form that I can get from the post office for free! They are now doing the same con with tax disc and driving licience application Forms... Shut these guys down!

June 23, 2013 1:34 PM
Rob said:
Ive been conned out of 40 pounds, all they sent me was a car logbook aplication form that I can get from the post office for free! They are now doing the same with tax disc and driving licience application Forms... Shut these guys down!

June 23, 2013 2:28 PM
Viv wilson said:
I too have been conned out of £50 for replacement driving license... Found this number 01915800537 what is much cheaper to call. But didnt make any bit of difference on trying to get a refund. Was told that i have used their services and and been charged £50 for them filling in a form for me. They should be named and shamed and Google should stop supporting such crooks. Disgusted by their service and tricking innocent people out of their hard earned money.

June 24, 2013 12:03 PM
Derek Wood said:
Feel a complete mug. Just this morning filled in all the details for a change of address on this site thinking it was part of the dvla. 50 quid up the spout. Found this discussion after I received an email from them saying that they would send me an envelope with a partially completed form (ie the dvla form)and my suspicions were aroused.

June 25, 2013 1:00 PM
Alan Gladston said:
With a headline of "Driving Licence application apply here"..I too was had with my sons provisional driving licence application..£50 down the spout.I emailed them within 15 mins of realising my error asking them to that i no longer required their service. 4 days later they emailed back to say that their service started "adding value" to my application straight away...What value???.
I have informed them by email that i will be taking this further with my credit card company and also highlighting this with BBC watchdog.

June 25, 2013 8:06 PM
Stuart said:
"Driving Licence application apply here"

I have just spent £50 on this website thinking they were send me out a replacement driving license. Very misleading website. I was shocked to get a form in the post that I had filled out online and was charge £50 for it. I ask for a refund but told no chance. So

I will be getting in contact with the
BBC Watch Dog about this company
drivinglicence.uk.com

June 26, 2013 10:52 PM
David Brown said:
My son has also lost £50 for a provisional driving licence. He searched Google for UK driving licence and first search result is drivinglicenceuk.com. At first sight web site looks very profesional but clearly is misleading people into paying for the application without understanding the DVLA requires same cost to complete. Its clear from all the above comments that many people have been duped by this website, why are Google allowing this on there search page?I called the comapany this morning asking to cancel transaction and they told me to send letter to the company (Caveat Viator)requesting a refund,I have not been able to find the e mail address. Has anyone above been successfull in obtaining a refund?

June 27, 2013 11:29 AM
Mandy said:
I too fell for this. I thought you could renew your passport on line being as though you can do everything else online. I went onto a company called uk-passport.net. I thought it was the offical passport website as it looked like it. It wasn't until I finished the transaction that my husband told me of what kind of website it was. I didn't even know such websites existed. I wish hubby had opened his mouth before! Feel such a fool, serves me right for not checking it properly. Cost me £45! Tried to email them for a refund and haven't heard anything, surprise surprise! So fed up!

July 1, 2013 4:30 PM
cherel said:
I am absolutely disgusted with this company, ive paid 60 for a form. Surely there should be some legal acyion that can be taken against these people. I am disappointed in myself for falling for this. I will be contactong my solicitor

July 2, 2013 10:41 PM
Ian said:
Just dodged a bullet here on a driving licence replacement. Site just didn't feel right, went to the government site and got exactly the same thing for twenty quid.

Clue is in the name really. This site is operated by Caveat Viator Ltd. - traveller beware!!

July 3, 2013 1:12 PM
Helen said:
I have just paid £49 for a passport form by these leeches.

July 3, 2013 7:13 PM
Andrew said:
Just lost my own forty-odd quid too, I guess!
Sent them an email to cancel - and will write to them too (thanks for the addresses).

July 4, 2013 10:30 AM
Caroline said:
I've lost £50 too wanting to surprise my son with his first provisional license.
But I'm not going to let them get away with it !! I will take them to court if necessary just because "it's plain wrong"!! It's a matter of principles"!

I've read other comments & I don't understand how the government let them get away with it because they are well aware of what's going on !! I was sock to hear "FRAUD dept" of my bank saying that this company is well know to our service !!!!!!!!

If you feel you have been done,then you should do something about it !! Make a formal WRITTEN complaint to BBC WATCHDOG /OFFICE OF FAIR TRADING / POLICE / take them to court (it cost around £30) BECAUSE IF WE DON'T COMPLAIN NOTHING WILL GET DONE ABOUT IT !!


FYI :Calling your business "CAVEAT VIATOR " is a slap in the face to the public !!

July 8, 2013 1:39 PM
Della said:
unfortunately my son has been done on his 1st provisional, cost should be £50 but will now cost £100. I have taken Caroline's advice and have just written a complaint and sent it in to Watchdog.
I therefore implore anyone that has suffered the same fate to do the same, the more that complain the better chance that something will be done about it.

July 8, 2013 9:10 PM
jessica said:
i have just done the same thing. Thought i was renewing my passport and then realised a little while later that it doesn't cost £40.00! Emailed them and was told i can get a full refund with in 24 hours from a company called TAD serbices limited. That was last week and i still haven't heard anything! Fuming isn't even the word!

July 9, 2013 4:13 PM
Stephen Watt said:
The email address is although you're lucky to get a reply. Another address is

Short name Stephen Oliver
Year of Birth: 1970
Director ID: 916468175
14 Foyle Street
Sunderland
United Kingdom
SR1 1LB

July 9, 2013 4:29 PM
Jill said:
I have just been duped by this website. Paid £50 for my son first provisional licence. It wasn't clear it was a third party website. I have emailed BBC watchdog and advertising standards agency. If this happens to you please do the same. These people need to be stopped

July 9, 2013 6:46 PM
Kirsty Howlett said:
As so many people have put, I too fell into the trap of thinking a website calling themselves the "UK Passport Application Service" was a genuine Government site. I paid £29 to change my passport into my married name, or so I thought - in actual fact this was just this company transcribing the personal details I entered online onto a passport application form. When I got hold of a genuine number for the offical "Her Majesty's Passport Service" they told me I needed to pay £72.50 for a new passport and that the £29 I'd paid was not a service run by them. It's also a checking service the Post Office do for around £8. Not happy - the site looked like an official government site. These people are rip-off merchants - AVOID!

July 10, 2013 9:38 AM
stuart said:
They have changed there pricing on drivinglicence.uk.com first provisional has stayed at 50 so it looks official, yet you still have to pay 50 pound later, change of address and name is £72 and you can even pay an extra £15 for fast-track whatever that does. Everything else has went to £60 which was previously. They said they couldnt refund me as it was clear because on there front page at the bottom it states the fees to the DVLA.

July 10, 2013 4:56 PM
Steve said:
I fell for this one as it is a little clever as all the details are on the homepage regarding what they are going to provide but if you use the quick link like I did, it conveniently doesn't have the same information and advises you call the ips if you are travelling within the next 4 weeks, looks all official. Like many others, I wouldn't have thought anyone else could legally obtain this information the way they do but they have found all the loopholes. You also conveniently when you hit the pay now option after entering your details don't get any confirmation of the amount you pay, luckily this alerted me immediately that something was not right. The best thing to do is use this link! Which is nestled away ... you can request a refund on here! Needless to say the email contained some choice content. I have received a refund but sounds like many others haven't been so successful. I think it's a joke that they are legally allowed to get away with this and endorsed by google as well beware!

Why does the government allow this and why do they allow google to allow it?

July 14, 2013 6:26 PM
Sketchley said:
My wife has just been caught out by this £72!! How are they allowed to do it.? Have also had to cancel all credit cards.

July 14, 2013 7:56 PM
sharon said:
I'm afraid i have done the same thing myself, after taking a little job to save for our first holiday abroad i thought i'd get the passports done first like everyone here i filled in the forms and paid by debit card £120.00 i received the forms got them signed sent them back which i was told had to be special delivery another £6.95 to pay, today got two letters from passport office to say i'd missed lots of questions out on the form and would have to start again i sent passport.net an email but they are saying its the fault of the passport office feel really down as i now have to start all over again i won't be able to afford a holiday at this rate. fed up

July 15, 2013 7:40 PM
MICHAEL said:
i got a full refund when saying I was going to the bank and this was after they had been rude to me down the phone and passed me through 3 different people. none of them sounded like they had a clue.

July 18, 2013 12:43 PM
chris said:
Yet another dummy!! Mine was for a replacement driviing licence. I had no idea that this was not the DVAL site. £60 for a fake form sent out post ( a copy of the DVLA form with teh DVLA logo ( top left)and Dept of transport log bottom right. I contacted DVLA ; they accept forms from this outfit! They say they can do nothing about the cowboys but have a preapared statement which is read to complianants.
Trading standards referred me to CAB who were less than interested... my fault I should have read small print. They could not comment on teh cowboys copying and editting teh official DVLA form. Surely that must be illegal..and DVLA cannot miss the copy !. Have written to my MP

bigjl

I took my renewal form to the post office on the day my photocard was due to run out.

They took a digital picture i paid just shy of £25

And got my new photocard and licence back in 4 days

I did an address change at the same time as moved house in November

Joe_Malone

Speedmaster wrote: »

Hi Jo, i have just submitted a county court claim to this company, how long did the process take from submitting the claim to recieving the email from CVL regarding refund?
thanks

Not long at all, it's a fast track process so roughly 3 weeks.

Regards

Joe

mattdf1965

Hi, I to have fallen for this Driving Licence application site. Has anyone contacted their Credit Card company to ask them to get a refund ? Their site stated that they would refund if I contacted them before an application was made but there would be an £8.00 admin charge, obviously I have had no refund, just wondered if the CC company could help.

conn75

Hi,

Another 'mug' here. Well, after a long day at the end of a long week I did a quick search, clicked a link and read this:

"EASY WAY TO APPLY FOR YOUR DRIVING LICENCE ONLINE
Apply for, renew or change your driving licence online,
safely and securely"

Did all the bits and bobs thinking it was a Government site (yes, I know it's not now!). Realised I'd been conned as there was no changing of my licence online as proclaimed at the header of the form to being the application.

Emails have been sent and I will pursue them for the full costs. For those of you in this thread thinking I 'deserve it' you are nothing but trolls and should be treated as such.

If those running this site are reading this then you can refund my money now and save yourselves another court letter.

Stoke

The thing is, a quick search for Driving License Renew and they're at the top of the listings in the paid ads section. Easy to get caught I imagine.

conn75

Today's reply:

"Hi,

Your request for a refund has been received. Please allow up to 14 days for a decision.
Please note our Terms and Conditions which can be found at https://www.drivinglicences.org.uk/TermsandConditions.aspx

Kind Regards

Drivinglicences.org.uk Team"