Santander 123 Accounts Only Two Per Person

innovate

Minrich wrote: »

Well may have to have our smaller DD's go out of these accounts , fortunate to have alot of DD's i suppose

May be find something suitable here: https://forums.moneysavingexpert.com/discussion/4168667

saintalan

Minrich wrote: »

Well may have to have our smaller DD's go out of these accounts , fortunate to have alot of DD's i suppose

Hi Minrich

Why must they be smaller? Don't forget the other advantage of 123 accounts i.e. the cash-back on Direct Debit which can offset the £2/month charge and more.

Most companies DDs can be done online.

Cheers

Alan

Minrich

Well don't want to interfere with my current current account. I'm getting a Six figure amount in to it soon and then that current account will be gradually shut down , will transfer all DD's to the 123 account then . This will be in 2/3 months . Wanted to ensure that we had these 123 accounts before they were discontinued , on that note do people think the 3% on £3k plus will continue for the duration of the account being open ? How can santander do this account where others are not/unable to ?

planteria

nothing 'questionable' about anything i have said. but im sure i will be gagged as you wish :silenced: hopefully it's ok if i contribute in the meantime.

im not sure i would actually use Santander as a main current account, as their CS is so desperately poor, in my experience. losing cheques. agreeing something then doing the opposite. very little record of what has been said/done.

there are people who take advantage of this, letting them mess up then claiming from them as a result...a different approach altogether:undecided

saintalan

Minrich wrote: »

... and then that current account will be gradually shut down...

Well dont shut it down too soon you may be able to use it when the transfer of an account is necessary to gain an advantage:)

planteria

agreed saintalan, that is the way to do it

innovate

planteria wrote: »

im not sure i would actually use Santander as a main current account, as their CS is so desperately poor, in my experience. losing cheques. agreeing something then doing the opposite. very little record of what has been said/done.

there are people who take advantage of this, letting them mess up then claiming from them as a result...a different approach altogether:undecided

It is obviously your choice what you use the 123 for but to rubbish it as a current account because you have made a bad experience with the Santander CS over something not related to a 123 is just - - utter rubbish.

Please provide evidence that people who use the 123 as a current account have made bad experiences. Such as, as you claim, "letting them mess up then claiming from them as a result".

I have said this before and I say it again: I have only ever seen one negative report, from a chap who didn't know that he could upgrade an existing Santander current account to a 123, thus keeping account number and not having to move DDs/SOs. Hardly a valid complaint, given that this information is on their website, or if he had asked them, they would have told him.

My first 123 was opened 2 years ago. It does everything that you expect a current account to do perfectly well. The online facilities are great, and it pays interest and cashback(*). I don't use mobile banking myself so can't comment on that aspect from experience but I have seen some posts saying it's good. I very rarely have any reason to contact their CS or visit a Branch because 99.9% of what I need to do I can do online or at ATMs.

(*) and cash withdrawals with the 123 debit card in Spain (incl Canaries and Balearics) are free of charge.

badger09

I can confirm that Santander's mobile banking works very well

planteria

"It is obviously your choice what you use the 123 for but to rubbish it as a current account because you have made a bad experience with the Santander CS over something not related to a 123 is just - - utter rubbish.

Please provide evidence that people who use the 123 as a current account have made bad experiences. Such as, as you claim, "letting them mess up then claiming from them as a result"."

wow...really are determined to give me a hard time_pale_

i don't do a lot of research, but my previous experiences have tied-in with what i have understood to be the general consensus. Santander have consistently been complained about in the financial press, haven't they? do they score lowest in customer satisfaction surveys?

i use HSBC for Business Banking, and HSBC and Barclays for Personal Banking.........but have Halifax, Co-op and Santander accounts for other uses too. i'm not damning any of them, and i certainly don't mind taking their incentives for opening accounts. again, to each his own.

planteria

free cash withdrawals in Spain is handy.
is that the case in the whole of the Eurozone:question::question: