Heavy bulky goods faulty - no need to return

Exile_geordie

This thread is amazing!! Ive properly laughed at it..

Th OP is clearly a bit nuts

http://www.robertdyas.co.uk/P~148837~Heavy-Duty-Garden-Cart

Why dont they stick the baby in the cart and drag it down to Robert dyas with some wheels from the babies pram?

malchish

Wow, what a sad attack on normal info.

Some posters are so blinded by their rage against consumer rights, that they fail to notice:

1) the baby was NOt with her when buying. Nobody said the baby was with her

2) the item could NOT be taken apart. The quality was so bad, it could not. It got stuck half-assembled.

3) of course , you can only "ask". What else? beat them up?
Or call names? Trading Standards can only advise to "ask", not to strandle them lol! However, if you did ask, and they refused against SoGA, they will lose in any court, and their stupid actions will affect any reputation they may have now.

4) Having read, how some of the "regulars" here make threads about selling a £1.50 faulty batteries on ebay and not willing to return postage, I know who I am dealing with.

My goal is to have the advice available in the internet search.
Any reactions of failing ebay sellers, part-time PR or other people who hate consumer rights, I do not care about.;)

wealdroam

Can you please explain what ebay sellers have to do with this saga?

Was Robert Dyas a 'failed ebay seller'?

malchish

wealdroam wrote: »

Can you please explain what ebay sellers have to do with this saga?

Was Robert Dyas a 'failed ebay seller'?

(One of the most active "regulars" on here, NOT Robert Dyas lol. Regarding "thanks"- I am happy with genuine ones only, thank you very much.Do you have an alert on your comp when my posts appear? this is called stalking btw, not that I mind, welcome to roam)

From the consumer association page:

There is no obligation on you to physically return faulty goods to the retailer. However, it is advisable to bring them back as soon as you discover a defect. If the goods are too heavy or awkward to transport, write to the shop manager to say you are dissatisfied with the product and ask him to arrange to collect it. Alternatively, you could offer to return goods by post if the shop agrees to refund the postage.

wealdroam

malchish wrote: »

From the consumer association page:

There is no obligation on you to physically return faulty goods to the retailer. However, it is advisable to bring them back as soon as you discover a defect. If the goods are too heavy or awkward to transport, write to the shop manager to say you are dissatisfied with the product and ask him to arrange to collect it. Alternatively, you could offer to return goods by post if the shop agrees to refund the postage.

Haven't I read this before on this thread?

Ah yes... in the very first post.

Why are you repeating yourself?

I am sure you know that repeat posting of information is often known as spam.

However, maybe you are not so aware of the MSE forum rule on that:

What's spam?
Forum users mustn't post comments more than once on the forum (the only exception is members of the MSE Team; when needed). It's called spamming and most internet forums forbid it. Where spam is reported to the Forum Team, the posts are deleted and the user's posting privileges may be removed.

rustyboy21

This is why I feel, people shouldn't take notice of any posters on here, giving consumer rights info. They always seem to try and get ' The shoe to fit' the situation. This is done by twisting consumer law to fit the incident.

IMO, anyone giving consumer info, should register with the mods, proving their competence, prior to letting them run riot on here, giving duff info to unsuspecting readers.

OP, in your first post, you seem ( IMO) to make out , that you work in some sort of consumer advice centre with your wording. You then go out of your way in dismissing every post against your viewpoint. What do you actually do for a living?, as , if you do in fact work in consumer advice, I think you may have missed quite a few training sessions prior to commencement of work.

dalesrider

malchish wrote: »

1) the baby was NOt with her when buying. Nobody said the baby was with her

#72 by yourself

when the baby needs to be held at the same time - is not only significantly inconvenient, but unsafe.

So if she did not have the baby with her when purchasing... Drip feeding info again....
Why did YOU raise it as a issue. As part of the inability to not return the item.
Clearly the baby is not a issue, as there is someone to look after it. It is just a excuse to not do what most people would do.

As a aside. Given she must be driving, then the child has a safety seat.....
You put child in there and then load car, so child cannot go awol

unholyangel

As a female (and a none too strong one), I personally dont think 17kg is heavy. Its about the same as a toddler. Is she going to stop lifting her baby once he reaches toddler age? I bet she wont

Lets see, on robert dyas website there are 2 garden carts. The larger one being 95 x 50 x 52 cm. You think THAT is big? Oh please

That would fit in the boot of most cars. And if it didnt, it would fit by putting down the back seats.

peachyprice

unholyangel wrote: »

As a female (and a none too strong one), I personally dont think 17kg is heavy. Its about the same as a toddler. Is she going to stop lifting her baby once he reaches toddler age? I bet she wont

Lets see, on robert dyas website there are 2 garden carts. The larger one being 95 x 50 x 52 cm. You think THAT is big? Oh please

That would fit in the boot of most cars. And if it didnt, it would fit by putting down the back seats.

It can't be that one, that weighs 24kg, it must be the smaller 94.5 x 51 x 21.5, which is 15.5kg.

It does make you wonder how the mother of the baby gets the pushchair in the car if she can't even fit either of those carts in.

dalesrider

peachyprice wrote: »

It does make you wonder how the mother of the baby gets the pushchair in the car if she can't even fit either of those carts in.

No one said she used a pushchair.....

the baby needs to be held at the same time.... Well unless the pushchair was empty :rotfl: