Maximiles (Ipoints) help needed(merged)

Babafette

Still no sign of the points that were due to be credited to my account.....:rolleyes:

d00m

I've still had no reply to any of the 4 emails I've sent to them - my account still doesn't exist. 8500 points down the toilet by the look of it.

Babafette

d00m wrote: »

I've still had no reply to any of the 4 emails I've sent to them - my account still doesn't exist. 8500 points down the toilet by the look of it.

Try forwarding your emails to Elke at [EMAIL="e.macpherson@ipoints.co.uk"]e.macpherson@ipoints.co.uk[/EMAIL] . She is the only person who has actually responded to my emails so far.

I hope you manage to get your problem resolved.

oXojodieoXo

has anybody managed to order anything from the gadgets section i am still not able to

n3phi1im

I emailed SendIt about the lack of SendIt vouchers in the iPoints rewards section and this is the reply...

Hi,

They are currently upgrading their site. The option to buy vouchers should
appear by the end of the week, if not please let me know.

Kind regards,

--
Colin Porter, Customer Care
www.sendit.com - entertainment to your door

wellsie82

n3phi1im wrote: »

I emailed SendIt about the lack of SendIt vouchers in the iPoints rewards section and this is the reply...

great minds and all that, ive just emailed ipoints to see where the amazon vouchers have gone

also happened to mention that my previous tickets still aren't showing and neither are the points

kat23

n3phi1im wrote: »

I emailed SendIt about the lack of SendIt vouchers in the iPoints rewards section and this is the reply...

Thanks for that, that is just what I was hoping would be the situation. :T

n3phi1im

Well hopefully we will also see Amazon Vouchers back soon. It would have been nice to have had this actually from iPoints, I am sure they have had plenty of emails about this issue and are certainly keeping an eye on this thread, maybe theyjust don't care what members want?

oXojodieoXo

looks like boots vouchers are back

Caggie

The only time that I have been able to see my correct points, since the launch of the new site is after clicking on a link in an e-mail, it them reverts to an incorrect amount, ( approx 1,400 less).

When they uploaded the new site there was a phone number and I contacted them straight way to see what was going on. Purposefully removing the telephone number shows a blatant disregard for customer satisfaction.