Maximiles (Ipoints) help needed(merged)

martyn4764

wellsie82 wrote: »

im aiming for another £30 amazon voucher and was going to close my account down once id received it, if they can show me in the next month or so that they'll improve i might be tempted to stay put, we shall see

It seems they no longer offer Amazon (or sendit.com, that I was saving for) vouchers.

Nice to be given a bit of notice, wasn't it :mad:

wellsie82

martyn4764 wrote: »

It seems they no longer offer Amazon (or sendit.com, that I was saving for) vouchers.

Nice to be given a bit of notice, wasn't it :mad:

kin hell i struggle to get over them, no sooner am i saying it might get better and they're taking the best rewards away

!!!!!! give me strength

n3phi1im

Update: The query page is still non-functional but it does now say 'Please select' instead of 'Choice un theme'.

As far as the skinninness of the current rewards catalogue, maybe some of the stuff is just offline while they fix the site (comments welcome from iPoints if you are reading).
On the other hand, if the vouchers really have gone, this is a significant development. All those Amazon vouchers on ebay - where do you think they come from? I am not interested in the tat that is available from the rewards, I am only interested in the vouchers. if there are no vouchers anymore, I have no interest in iPoints. Further, if I can use vouchers, there is no reason for me to shop at some of iPoints partners, so not only will iPoints lose out so will the partner companies. If the vouchers really have gone, I will be contacting companies like SendIt to explain why I will not be shopping with them anymore.

wellsie82

n3phi1im wrote: »

Update: The query page is still non-functional but If the vouchers really have gone, I will be contacting companies like SendIt to explain why I will not be shopping with them anymore.

thats not a bad idea actually, thanks

true what you said though, some of the rewards may be down while they're re-doing the site

n3phi1im

• T&V point conversion still down
• Query page still down
• Reward catalogue still too skinny
• New support ticket site still down
• No new points added to account

I wonder what they have actually done with their 48 hours??

f1re_cr4cker

that really worries me they've taken their phone number off the site....

f1re_cr4cker

hey just found their phone number elsewhere!! Telephone: 02078192887

strawberryberry

Just rang ipoints on the number quoted (its a direct line and first i thought i had rang someone at home as they just answered it with a 'hi' )
They were very puzzled as to were the number came from but just said id been talking to someone in the pub about i points and they gave me the number to ring.
They are going to look into my non receipt of goods or put the points back on .
If it works- nice to talk to someone rather than e-mails that dont get answered.
We shall see what happens.

Lucifer68

Woohoo! I finally got a response from someone at ipoints
I emailed [EMAIL="e.macpherson@ipoints.co.uk"]e.macpherson@ipoints.co.uk[/EMAIL] on Saturday about my missing rewards, and she replied this morning saying she has contacted Prezzybox and they promised that it will be sent out in the next 2 days.

cdodd

have the polls disappeared from the new site? can't find them, i know it wasn't many points but a few free points all adds up!!