Sensee ? [TEXT DELETED BY FORUM TEAM] company or not

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  • SamiBxo
    SamiBxo Posts: 12 Forumite
    jc1976 wrote: »
    For those that have worked for Sensee, do you know why you cannot use a laptop?

    Laptops are not as stable as desktop computers.
    There are many hazards with overheating etc. It's not professional to have your laptop die in the middle of a call.

    Desktop computers are stationary, meaning you stay in one place whilst working.

    Also for data protection, I would say they want you stationary so no one can see any information from your computer, they check where your computer is situated and if anyone can walk by and see information.
  • QuackQuackOops
    QuackQuackOops Posts: 2,667 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 8 October 2014 at 8:25PM
    My daughter was going to try them out but after the above, I have convinced her not to. Many thanks for putting in the time to educate me about this organisation, quoting real experience.

    Unfortunately, there will always be a strong temptation for any organisation seeking to employ people at the lowest possible cost, and Sensee, sadly, looks to be one of them.


    You really ought not to listen to comments on a forum like this. There are always people who will bring something down just because they can and not necessarily out of experience.

    Sensee is a real company who offer real paid employed jobs. Not self employed, not commision only. Real employed positions.

    The start pay is above minimum wage at around £8 an hour and rises.
    I don't think there are many employed positions available at home that start at such a good wage.

    It is the same as working in a call centre but at home.

    The hours are totally flexible. So long as you get your contracted hours in, you can do them when you want. The only exception being, you can't work half hour shifts. They have to be at least an hour.
    If your daughter wants to work 10 hours, 4 days a week, she can. Or she can work 4 hours, 7 days a week. The choice is hers.

    Yes, the process is quite thorough, as it should be. Dealing with customers and their money is not something everyone can do. Plus, Sensee are extra thorough to offset the fact people are not interviewed in person.

    Obviously, when you work in a call center, you get all the equipment provided. You don't when working at home. You have to have a PC. a headset and a dedicated phone line.
    Small price to pay for the convenience of working at home.
    The commute is 30 secs. No getting up 2 hours early to get ready for work and waiting in the rain for the bus. Just wandered in in your PJs and be done by lunchtime, or whenever.

    The time saved on commuting and getting ready for a normal job is worth an extra few hours every month and is great for those days when you don't feel great.

    It is the perfect job for those who need absolute flexibility.
  • ok I have had experience of Sensee and with no disrespect would like to correct the above post, the pay is not £8 and rising per hour, it starts on minimum wage and stays there depending on the contract you are placed on, minimum hours per week are 20 and I have to say it is not always in the employees favour when choosing weekly hours as it is on a first come first serve basis and all hours are released at the same time, there were many unhappy people when booking hours because of this when I was there. The commute is not 30 seconds, you will need a good amount of time to log into all the applications you need open and check emails and updates, this is because you are expected to be up to speed and 'ready' for your shift when it starts and that's fine but to say 30 seconds is ridiculous. This is a bona fide company and you are employed but it just isn't for everyone you need to have a thick skin and be prepared to go the extra mile for no return and yes I can agree with a previous poster that you will find you are working odds for no pay, whether it be the time taking to get into everything and sorted before you start or calls that run over your shift time, when I was there I worked it out around 7/9 hours a week, so you can call this your commute. It has pros and cons and is perhaps better suited to those looking for a stop gap between jobs rather than anything long term. I can go on with negatives and positives but I think most have already been covered here, this is my personal opnion based on real experience and yes you should take note of peoples comments on this thread, how else are you going to make an informed choice.
  • expat_returns
    expat_returns Posts: 1 Newbie
    edited 14 February 2015 at 8:19AM
    hi all
    Love the MSE site, got lots of tips having just returned from 17yrs in the land of baguettes. I saw this thread having just yesterday had my teleinterview with Sensee and thought I would add my experience to the pot.
    I attempted to work for them when abroad but was told that this would not be possible until i had a uk address....fair enough, landed 2 mths ago. bought a house now and reapplied for a roadside assistance role. Email soon after to arrange teleinterview, got quite excited :j

    However, the questions asked of me were virtually identical to those i had spent an hour answering carefully on the extensive online form and supplied by my extensive CV of telesales/customer service and home office working. Still, I seemed to answer really well, positive vibes from the interviewer albeit she was evidently reading off a prompt. The one sticking point might have been that I could not be CRB or Credit reffed in the UK, which I told her quite early on, but said I could furnish any paperwork from abroad to support my application....that was fine she said, but then said she was enquiring online with her security advisor to confirm this would be in order. some while later she confirmed it would be fine.
    Finished the interview feeling very positive, indicated i was totally flexible on hours, had no problem with the extensive pc and office set up requirements. went shopping. came home, read my emails excitedly waiting for the date for an assessment......the email stated i was unsuccessful due to a stream of possible reasons which included experience, home office set up blah blah blah...........ARE YOU KIDDIN ME?
    At least they could have had the b###s to say "vee cannot check you are ingleesh and zat you are not criminal bankrupt fraudulent infiltrator"
    No I am not bitter, fortunately i have an induction day next week with a much more realistic employer who pay almost twice as much for a higher level, appreciating my experience and skills of almost 30 years. Also homeworking I might add.
    Frankly reading what i have now read here, i would rather be a shelffiller for a well known supermarket than crawl up the virtual desk of Sensee :eek:
  • Hi i am new Here,


    What a bloody waste of time this Sensee was,


    I have my suspicons that the tests are fudged and just completed the initial assessment online. Don't get me wrong i am disabled and would love the chance to work but due to diabeties and few other health problems i cannot drive i am finidng it very hard to get work or anywere and have applied for like 200 jobs a week,


    anyway i took this assesment to see if i could actully get my working life in order or " a start " to getting my career on the go.


    I think i failed as i went out of the way to buy a webcam and other stuff and was kicked out of assessment after completing it


    I know this is a old thread and would love to earn my own money but i finding it ****ing hard too at the minuite.


    Thanks for everyone posts puts things into perspective


    if i dont get into sensee there loss
    Disabled But Bloody trying to change my life
    Screw you Goverment.
  • LouLou
    LouLou Posts: 2,135 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I haven't worked with Sensee (yet) but I have went through the application/telephone interview a few weeks back.

    The woman who phoned me was really nice and I seemed to tick all the boxes, though the job wasn't suitable at the time for boring reasons I won't go into.

    I am keen to find an employee homeworking job as so many are for independent contractors, which makes job security/income too erratic. I've done a few virtual assistant jobs (and supervisory roles online) and I can see it from both sides. Many homeworkers think they can put their feet up, watch Youtube and answer a few calls an hour, go AWOL, get abusive if you ask them to keep on track of their work, be unreliable and turn up when it suits them.

    I take my working life seriously, no matter where I am or what I'm doing, and was hoping there would be more opportunities out there!

    I'm concerned to read that there's a mad scramble for hours :( I don't mind working the odd unusual one here and there, but structure is needed as we all have lives to live away from work!

    Deducting break times/mucking up pay isn't good either. Wondering whether it's a waste of my time now as I'm on a waitlist....
  • Superted85
    Superted85 Posts: 12 Forumite
    I have a telephone interview with them this week. I will keep you updated.
  • I have worked from home in online gaming for 9 years, the only reason i was looking for new employment was redundancy, working from home suits me....although i know its not for everyone, I have applied to Sensee and got through the telephone stage, next is the online webcam assessment, I don't see what the problem people have with it is ? Being a homeworker IS a real job, you are being paid fro your time and as such you should give the same commitment as you would in a 'real world' job. I am hopeful that i will pass the next stage and start employment with this firm.
  • any tips for the web cam session please?
  • Superted85
    Superted85 Posts: 12 Forumite
    Well done Spelly.
    I have just had my telephone interview with them. I feel pretty optimistic so fingers crossed, although due to currently being on maternity leave if I am successful at this point they have to put me 'on hold' for 3 months and any time beyond this I might have to re apply. They do not employ people on maternity leave as you are in receipt of benefits as such, must admit I was pretty dense as this didn't even cross my mind (duh!).
    Good luck witht the web interview, let me know how you get on please.
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