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Shell loyalty card - £20 of Fuel for £10

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Comments

  • MightyDeals_representative
    MightyDeals_representative Posts: 355 Organisation Representative
    Good Morning,

    I know I have posted this before, but worth me posting again. This is an official response from Shell.

    Good Afternoon,

    Thank you for participating in our recent offer to buy £20 worth of Fuel for £10 through the Shell Drivers’ Club points scheme. I wanted to personally write to you to make you aware of when you will receive your vouchers.

    The Shell Drivers’ Club statement process which sends the vouchers, occurs every quarter in February, May, August and November. As long as you registered your personal details to the Shell Drivers’ Club card sent to you by Mighty Deals by the end of June, you will receive your vouchers in the August statement.

    We originally stated on the deal terms the voucher would be despatched within 6 weeks from the 30th June. We are however now expecting these to be sent out to all customers from Monday 26th August. We would like to take this opportunity to apologise for the delay in sending out the vouchers. As this is done in batches it can take a few weeks, so I would expect at the very latest you will receive your vouchers by Friday 13th September.

    If you did not register the card, then we will honour this for you and extend the period. Providing you register before the end of September, then we can send the vouchers to you at the end of November / early December. Please note we are unable to redeem points out of this cycle.
    We do have a call centre for the Shell Drivers’ Club, in the unlikely event you have not received your vouchers by the 13th September and you did register the card, then please contact us at https://www.shell.co.uk/driversclub or alternatively on 08459 006 009.

    With Thanks,

    Helen Thomson Neil Campbell
    Shell Drivers’ Club Mighty Deals
    Official Company Representative
    I am the official company representative of MightyDeals. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • fuzzgun19
    fuzzgun19 Posts: 7,767 Forumite
    Part of the Furniture 1,000 Posts
    13th Sept fast approaching..

    My 4000 points are still on my account as of today...
    I Hate Jobsworths!!!
  • same here 4,000 points fingers crossed.
  • eschaton
    eschaton Posts: 2,100 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Still nothing arrived from shell hurry-up-smiley-emoticon.gif


    It's a fuel voucher you are waiting on, not a watch.
  • eschaton
    eschaton Posts: 2,100 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    If you've nothing useful to contribute, keep quiet.


    You should be on the stage, you are wasted here. :)
  • hubb
    hubb Posts: 2,501 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Why does the deadline keep shifting forward ?
  • Well I'm expecting my waitrose vouchers later this week I reckon and that's what I was told by shell original so no surprise. I didn't think we'd get any different even though the might deals rep said August.
  • Quentin
    Quentin Posts: 40,405 Forumite
    Good Morning,

    I know I have posted this before, but worth me posting again. This is an official response from Shell........

    The thing is, we bought these vouchers off your company, not shell!

    And you kept "officially" insisting:
    ......Once you have registered the card, the vouchers will be sent out in the post. You will get the vouchers in the 1st couple of weeks in August.......

    Neil Campbell
    MightyDeals

    How can both these "official" yet contradicting messages be acceptable??

    Who was wrong??
  • tuggy12
    tuggy12 Posts: 1,314 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Still nothing arrived from shell hurry-up-smiley-emoticon.gif



    2rz6yie.jpg
  • hubb
    hubb Posts: 2,501 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Well my mail just arrived and no vouchers. What an absolute con.
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