Shell loyalty card - £20 of Fuel for £10

MightyDeals_representative

dicky_dunock wrote: »

My contracts with mighty deals,customers should'nt have to chase merchants,thats your job.We can always ask trading standards who's responsible for chasing the problem and making good any wrongs.We bought them from you.Thank you for doing your job and trying to put it right.

Hi,

I think there has been a miss-understanding. I have asked you to email Mighty Deals so we can speak to the merchant and deal with this for you. I can see you have emailed us, we are speaking to the merchant now.

Kind Regards,

Neil Campbell

dicky_dunock

MightyDeals_representative wrote: »

Hi,

I think there has been a miss-understanding. I have asked you to email Mighty Deals so we can speak to the merchant and deal with this for you. I can see you have emailed us, we are speaking to the merchant now.

Kind Regards,

Neil Campbell

Your email to me says "If there is an issue we do ask customers to go direct to the merchant"

Also,are the useless pens we have received been sent to just me and my partner?or have they been sent to all the people who bought one?

MightyDeals_representative

dicky_dunock wrote: »

Your email to me says "If there is an issue we do ask customers to go direct to the merchant"

Also,are the useless pens we have received been sent to just me and my partner?or have they been sent to all the people who bought one?

Good Morning,

I did say that in my email and that is something we do state in our T's & C's. It is normally the quickest way to get a resolution. I did however also say in my email that we will speak to the merchant for you as we would like an explanation why the pen's where not as described.

I have also sent you a 2nd email advising that we spoke to the merchant and you will be receiving the following;

Red laser pointer

Bright blue LED flashlight

Writing pen

Comes with a handy carry case

The merchant made an error. We will also be speaking to the other customers who also purchased the deal. We will also be chasing delivery for you again today.

When the item does arrive, if you don’t mind can you email me to confirm you are happy with the purchase. You have my email address.

If you are we will of course arrange collection and you will get a full refund.

Kind Regards,

Neil Campbell

Dasa

Well pleased with the Shell deal, any chance of you doing it again?

dicky_dunock

MightyDeals_representative wrote: »

When the item does arrive, if you don’t mind can you email me to confirm you are happy with the purchase. You have my email address.

If you are we will of course arrange collection and you will get a full refund.

Kind Regards,

Neil Campbell

Is your email [EMAIL="customerfeedback@mightydeals.co.uk"]customerfeedback@mightydeals.co.uk[/EMAIL] ? thats the email i have from your email.

MightyDeals_representative

dicky_dunock wrote: »

Is your email [EMAIL="customerfeedback@mightydeals.co.uk"]customerfeedback@mightydeals.co.uk[/EMAIL] ? thats the email i have from your email.

Hi,

Yes that is the email account I have set up for MSE customers.

The new pen with correct accessories was dispatched on Friday, so you should have it any day now. If you can email me on the above email address when you receive the item's it would be much appreciated.

Kind Regards,

Neil Campbell

MightyDeals_representative

Dasa wrote: »

Well pleased with the Shell deal, any chance of you doing it again?

Hi Dasa,

Hopefully yes If customers use their Shell Drivers Club card we will hopefully run the deal again.

Thanks!

Neil Campbell

Dasa

MightyDeals_representative wrote: »

Hi Dasa,

Hopefully yes If customers use their Shell Drivers Club card we will hopefully run the deal again.

Thanks!

Neil Campbell

I've used mine. Linked it to My Waitrose card and they sent me a 5p off litre coupon. Happy Days!

dicky_dunock

MightyDeals_representative wrote: »

Hi,

Yes that is the email account I have set up for MSE customers.

The new pen with correct accessories was dispatched on Friday 21st June, so you should have it any day now. If you can email me on the above email address when you receive the item's it would be much appreciated.

Kind Regards,

Neil Campbell

Hi Neil

Just letting you know that postmans been today,Friday 28th June.Nothing has arrived yet.

Re: your email yesterday that they was sent yesterday by "next day delivery"....We shall see if there's any van deliveries later on.

I-LOV-MONEY

Neil. May I suggest that you or one of your colleagues goes to visit DD and deliver the product personally !