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Tricked into closing ebay case

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  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
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    I am trying to guess something which isn't obscene, I failed.
  • soolin
    soolin Posts: 74,083 Ambassador
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    theonlywayisup wrote: »
    I am trying to guess something which isn't obscene, I failed.

    :D There is a military organisation that uses those initials, can't see the link though.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Nerja_2
    Nerja_2 Posts: 74 Forumite
    theonlywayisup wrote: »
    I am trying to guess something which isn't obscene, I failed.
    Looks like you don't know everything.

    Now back on topic. The next step is for the OP to complain to PayPal and ask them to re-open the case. If PayPal won't reopen the case the OP can make an official complaint to PayPal which they are required to investigate. If they do not find in the OPs favour he/she can escalate the complaint to one of PayPal's three regulators here in the UK and the EU. This will cost PayPal money, so they may well find in the OPs favour rather than go to the Ombudsman. PayPal rely on their victims not to do this, but if every time a bad PayPal rule was challenged in this way they would have to change.
  • custardy
    custardy Posts: 38,365 Forumite
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    Nerja wrote: »
    Looks like you don't know everything.

    Now back on topic. The next step is for the OP to complain to PayPal and ask them to re-open the case. If PayPal won't reopen the case the OP can make an official complaint to PayPal which they are required to investigate. If they do not find in the OPs favour he/she can escalate the complaint to one of PayPal's three regulators here in the UK and the EU. This will cost PayPal money, so they may well find in the OPs favour rather than go to the Ombudsman. PayPal rely on their victims not to do this, but if every time a bad PayPal rule was challenged in this way they would have to change.

    How can they re open a case they never had opened?
  • soolin
    soolin Posts: 74,083 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Nerja wrote: »
    Looks like you don't know everything.

    Now back on topic. The next step is for the OP to complain to PayPal and ask them to re-open the case. If PayPal won't reopen the case the OP can make an official complaint to PayPal which they are required to investigate. If they do not find in the OPs favour he/she can escalate the complaint to one of PayPal's three regulators here in the UK and the EU. This will cost PayPal money, so they may well find in the OPs favour rather than go to the Ombudsman. PayPal rely on their victims not to do this, but if every time a bad PayPal rule was challenged in this way they would have to change.

    Nonsense, one case per item, you can't have 2 goes at it.

    So what does AMFA stand for then and why is it a special sort of claim that means a person can get a case reopened?
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
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    Nerja wrote: »
    Looks like you don't know everything.

    Now back on topic. The next step is for the OP to complain to PayPal and ask them to re-open the case. If PayPal won't reopen the case the OP can make an official complaint to PayPal which they are required to investigate. If they do not find in the OPs favour he/she can escalate the complaint to one of PayPal's three regulators here in the UK and the EU. This will cost PayPal money, so they may well find in the OPs favour rather than go to the Ombudsman. PayPal rely on their victims not to do this, but if every time a bad PayPal rule was challenged in this way they would have to change.

    AMFA? Are you TSFE?
  • Nerja_2
    Nerja_2 Posts: 74 Forumite
    soolin wrote: »
    Nonsense, one case per item, you can't have 2 goes at it.

    So what does AMFA stand for then and why is it a special sort of claim that means a person can get a case reopened?
    Are you saying that once you have opened a case you are barred from complaining to the regulator, because I did just that and won.
  • soolin
    soolin Posts: 74,083 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Nerja wrote: »
    Are you saying that once you have opened a case you are barred from complaining to the regulator, because I did just that and won.

    So did you make up AMFA?
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Nerja_2
    Nerja_2 Posts: 74 Forumite
    soolin wrote: »
    So did you make up AMFA?
    No I didn't.

    Can a case that has been closed not be raised with the three regulators?
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
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    edited 19 May 2013 at 8:13PM
    Nerja wrote: »
    Looks like you don't know everything.

    Now back on topic. The next step is for the OP to complain to PayPal and ask them to re-open the case. If PayPal won't reopen the case the OP can make an official complaint to PayPal which they are required to investigate. If they do not find in the OPs favour he/she can escalate the complaint to one of PayPal's three regulators here in the UK and the EU. This will cost PayPal money, so they may well find in the OPs favour rather than go to the Ombudsman. PayPal rely on their victims not to do this, but if every time a bad PayPal rule was challenged in this way they would have to change.
    Nerja wrote: »
    No I didn't.

    Can a case that has been closed not be raised with the three regulators?

    A case that has been closed cannot be reopened. It can be appealed but not when closed by the op as here.

    The OP (let's remember this is about them not you) has opened an ebay case and closed it. They therefore cannot reopen that case or a Paypal case.

    Perhaps you didnt understand that, but as you so politely informed me, you don't know everything!

    Nerja wrote: »
    Looks like you don't know everything.
This discussion has been closed.
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