over charged on ebay postage. can I please have some good advice?

theianfox

good_advice wrote: »

and for the envelope would suggest 20p

If that's a padded envelope you need to tell me where you can get them for 20p.

greeneye

Here's some good advice Good Advice.
Get a life.
Or at the very least stop making other people's miserable over £1.20.

poet123

bxboards wrote: »

When you bid on the item, the delivery charge will have been clearly shown, and when you bought the item, according to Ebay 'you will enter a legally binding contract..you're responsible for reading the full item listing..'

You paid exactly the price you agreed at the time of the bid, and had the item delivered for the price you agreed.

You were not over-charged.
You are a penny pincher, and the sort of Ebayer who IMHO should not be allowed to buy.

I hope the buyer takes advantage of the new 'report buyer' link where your unreasonable behaviour and demands will be monitored by Ebay and sanctioned.

I really disagree and think that it is a very shortsighted outlook. If a seller habitually charges more for postage than it costs (substantially more not pence) then they will be punished with low stars. Some newer sellers are unaware of this and so ramp up the postage costs to the max. Many people will buy and not comment but leave low stars and eventually the account will drop below the performance standards for free listings. If someone buys and asks for a refund this should flag up to them that they are behaving against eBay policy and profiting from postage. If they still don't refund they deserve low stars.

I sell and only charge at cost or lower. It isn't worth doing anything else.

SteveJW

Cannot understand the OP complaint
Surely when bidding for something people factor in the P&P costs and the amount they bid + the P & P costs is the total amount they are willing to pay

Recently purchased a bicycle wheel rim, only bidder at 99p, P& P was £10, cost the seller £5 to post, total cost to me was £10.99.
Identical article from a different seller was bid up to £9.51 + P & P at £5.00
Who got the better deal (clue simple arithmetic)

This_Year

It's the cost of ownership.

starrybee

Everytime someone asks this question it turns into a huge debate and argument amongst everybody else.

Basically OP, you can't force the seller to refund you the difference, if you feel that strongly about it all you can do is mention it in feedback/stars.

If you factor in paypal fees as well it's really only an overcharge of £1 which personally I wouldn't do anything about if I was happy with the overall price, but it's up to you.

sequence

I'm sure the op must complain to the millions of online retailers who charge a flat rate of £4.95 or what, despite getting the postage on PPI for 55p.

steveo3002

how about check what the postage is before bidding , if you feel its over priced /too much /rip off then dont bid on the item

as the others say if the final price to your door is agreeable then whats the problem

cte1111

All you can do is to accept the postage overcharge and give them a low rating for this in their stars.

butler_helen

theianfox wrote: »

If that's a padded envelope you need to tell me where you can get them for 20p.

Poundland 5 for £1... Or tesco 6 for 75p at the moment.

I stock up and don't charge my buyers though.