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Orange Premier Customer?

Trajal
Trajal Posts: 550 Forumite
Debt-free and Proud!
edited 11 May 2013 at 7:54AM in Mobiles
Query resolved!

Thanks for your input guys, spoke with someone at Orange and EE and it was all cleared up - very happy, everything above board. There are a few new services coming online.
Debt free, moved, got new stuff for the new flat - got everything I wanted and need - now just saving.
«1345

Comments

  • 19lottie82
    19lottie82 Posts: 6,033 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Are you sure it wasn't a third party company claiming to be orange, trying to get you to take out a contract with them?
  • Trajal
    Trajal Posts: 550 Forumite
    Debt-free and Proud!
    edited 11 May 2013 at 7:50AM
    thisshouldbelongenough
    Debt free, moved, got new stuff for the new flat - got everything I wanted and need - now just saving.
  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    they can find that out

    ask them for a numer t ring back or ring 150 and ask orange direct
    What goes around-comes around
  • Trajal
    Trajal Posts: 550 Forumite
    Debt-free and Proud!
    edited 11 May 2013 at 7:51AM
    thisshouldbelongenough
    Debt free, moved, got new stuff for the new flat - got everything I wanted and need - now just saving.
  • robbies_gal
    robbies_gal Posts: 7,895 Forumite
    Part of the Furniture 1,000 Posts
    ok fair enough no never heard of it let us know who it goes
    What goes around-comes around
  • ZhugeEX
    ZhugeEX Posts: 1,163 Forumite
    Trajal wrote: »
    It was definitely orange - I even had texts from them which came from the same account as my bill texts saying that the new SIMs are on their way (free upgrades to 4G). I'm not querying whether the offer was from them, I'm querying whether anyone else has come across this and if it is indeed what it claims to be.

    Having done some googling there are instances of others getting the invitation but nothing really to describe the service or if there is any cost attached.

    I do appreciate and understand the concern though, but it is definitely from Orange.

    Can you please provide a bit more information as to your current price plan and loyalty discounts and what your new contract is, If it's 4G you're on now then you;d be signed up to an EE4G tariff.
  • I worked for Orange for a long time and worked in most departments going. At one point there was specifically a premier department (which I worked in) where everything you said was correct. Specialised Team that you got through to directly. Other benefits too.

    I had thought they had stopped Premier now but maybe not! It was free when I worked there although you could also pay for it too.
  • ZhugeEX wrote: »
    Can you please provide a bit more information as to your current price plan and loyalty discounts and what your new contract is, If it's 4G you're on now then you;d be signed up to an EE4G tariff.

    And yes, this is correct. If you are on 4G already, then you can only be on EE and Orange Premier would not be available.
  • Trajal
    Trajal Posts: 550 Forumite
    Debt-free and Proud!
    edited 11 May 2013 at 7:51AM
    thisshouldbelongenough
    Debt free, moved, got new stuff for the new flat - got everything I wanted and need - now just saving.
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