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Santander trying to steal £14,200 from me
Comments
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When people in the UK say they have appointed a lawyer it's usually not the case.
If it was they'd be more likely to say they've appointed a solicitor.
When it comes to a banking dispute it would be rare in the extreme to pay for legal advice before exhausting the bank's complaints procedure or the FOS option. After all, why pay for something that can be done for free?0 -
Maybe the "lawyer" if he/she is worth their salt would explain same to client before going any further.opinions4u wrote: »After all, why pay for something that can be done for free?0 -
And the advice is, you need another lawyer.I do not need your advice, I merely ask for it because I value the advice of other people. It never hurts to ask for advice from as many people as are willing to give it. Who knows, maybe somebody here has some gems of knowledge that I havn't thought of.
If only to sue the one you've got."It will take, five, 10, 15 years to get back to where we need to be. But it's no longer the individual banks that are in the wrong, it's the banking industry as a whole." - Steven Cooper, head of personal and business banking at Barclays, talking to Martin Lewis0 -
A lot of people on this thread seem to be dead set on picking holes in my story rather than being supportive and offering any constructive comments towards me getting my money back, I'm not a fan of that
Tomorrow the bank opens again, the bank manager and the manager on the phone told me it'll be resolved tomorrow, I don't hold out much hope, but will be going in branch tomorrow to find out!
Many of here work in banking....
In your case there is NO ADVICE that can be given to help your case. You will have to let Santander do what they need to do.
TBH. As someone who works in card based services. I would ignore anything your branch manager says.
They have NO POWER or IDEA of what the fraud department are doing or even where your case is in its way through the system.
Best advice STOP TALKING TO THE BRANCH and only deal with the department involved in your case. Pushing them will not help get it resolved any faster. These cases take as long as they take, as often they are having to deal with other banks (possible oversea's) which will work in a diffrent way. So much of the info they require will have to be providd by 3rd parties, which they have no control over.
innovate.
Is right in many ways. having a Lawyer, will NOT help your case. They cannot do anything to move things along. In fact they may hinder your case if they start sticking their nose in and start contacting any of the parties involved.
In fact it may have the revese effect as many guilty parties start by stating "Where is my Lawyer" and they will get involved.....
So you need to take a step back. Relax, let Santander do their thing and if not happy then you can raise a complaint.
In this case raising a complaint while they are dealing can slow things down. As the department dealing will need to refer to the complaints department before they resolve anything and then may end up going back and looking over things again...Never ASSUME anything its makes a>>> A55 of U & ME <<<0 -
Can we please stop asking the same questions over and over again? It's getting very tedious. I try to answer and reply to all the questions people are having about this, but people seem to be raising the same points over and over again (lawyer, business account, tax, msb) all of which I have already replied to, unless you have something new to add, please stop.
All of the above are in an attempt to stop this issue from recurring, since you seem dead set on wading into a field which is now well known for money laundering without doing any reasonable due diligence.It's off-topic (If you want to discuss bitcoin related law I suggest you head to the bitcoin forums)
Yes, and then I'll go and discuss race relations on Stormfront.
Also you want to have your cake and eat it. You want Bitcoin to be a currency, but you also want it to be a "voucher" so you don't have to register as an MSB and deal with all those pesky regulations like "identifying your customers" and "investigating the source of funds" - two issues which have quite dramatically now bitten you on the a*se because you think it's someone else's problem. Here's a thought - if you want Bitcoin to be a legitimate business, how about you actually treat it one rather than trying to evade all the legal obligations of legitimate businesses?urs sinserly,
~~joosy jeezus~~0 -
@dalesrider Thanks, this is useful advice, I called up this morning instead of going in branch, they tell me they have now assigned a fraud investigator to my case, and taken my mobile number to contact me if required, they say 24-48 hours, so now we do more waiting
They did indicate to me that even after all this time they have not looked at the evidence I sent them, crazy!
@opinions4u, as I previously mentioned, he was on retainer before this even started to help me deal with all the legal uncertainties surrounding bitcoin.
@JuicyJesus It's more that I can't register as an MSB because bitcoin isn't legally a currency, and I don't feel that should be the case. I do feel I should register as a MSB, but afaik we can't because...they think it's a voucher, I am of course going to take steps to try and make sure things like this don't happen again, although that's something that isn't exactly easy to do, this is all information I have mentioned previously in the post. I also feel the need to point out that legal speculation on the subject is rather pointless, I am directly in communication with the HMRC on the subject. Your accusations about how I have no desire to be a legitimate business is ludicrous and rude. Until the HMRC replies to me speculation on the situation is pointless.
I am unfortunately going to have to stop replying to people who ask me questions I have already answered in the thread, it's really cluttering it up and generally not helpful towards the thread. The aggressive, unhelpful and off topic comments some people are posting need to stop.0 -
@dalesrider Thanks, this is useful advice, I called up this morning instead of going in branch, they tell me they have now assigned a fraud investigator to my case, and taken my mobile number to contact me if required, they say 24-48 hours, so now we do more waiting They did indicate to me that even after all this time they have not looked at the evidence I sent them, crazy!
.
Why is it crazy that they have not got round to looking at your evidence.
No idea how you sent it in, but most banks now work with a system that anything sent in, is sent off to be scanned onto your account and will then be looked at. This can take 2 days to get onto your account.
Also you will not be the only case being handled.Never ASSUME anything its makes a>>> A55 of U & ME <<<0 -
I do not need your advice, I merely ask for it because I value the advice of other people. It never hurts to ask for advice from as many people as are willing to give it. Who knows, maybe somebody here has some gems of knowledge that I havn't thought of.
But you only value that advice when it confirms your own belief. You deride any "gems of knowledge" which contradict you.
Lawyers tend to know little about banking practice. Relying on them to advise you on areas outside their expertise is foolish.0 -
Yes, really, why? It's not their money blocked after all, so they have no reasons to rush.dalesrider wrote: »Why is it crazy that they have not got round to looking at your evidence.
A little more innovation with sending off etc. - and it will be possible to make it 5 days instead of 2.No idea how you sent it in, but most banks now work with a system that anything sent in, is sent off to be scanned onto your account and will then be looked at. This can take 2 days to get onto your account.
Employ more staff then if the available people are incapable of doing their job fast enough. The number of people has to be determined by the timescale, not vice versa.Also you will not be the only case being handled.
...
Oh, I forgot absolutely that there is no any timescale, so they can keep dragging their feet and relaxing for as long as they want.0 -
Yes, really, why? It's not their money blocked after all, so they have no reasons to rush.
Can't rush cases like this.
You are forgetting 3rd parties will be involved.A little more innovation with sending off etc. - and it will be possible to make it 5 days instead of 2.
Nice maths...Employ more staff then if the available people are incapable of doing their job fast enough. The number of people has to be determined by the timescale, not vice versa.
If only it was so simple.....
What I do is a walk in the park compared to this type of case. Given I had 2 months training, before starting. Now it is a neverending learning curve due to constant changes in regulations. Both from card providers and the regulators....
You are never going to simply pluck people off the street and say off you go look at this and what do you think...
...Oh, I forgot absolutely that there is no any timescale, so they can keep dragging their feet and relaxing for as long as they want.
Think of it like the police doing their job.
Nice speeding case and its job done in 5 mins....
Now some old git gets bumped off, that can take months to catch the person. Given how many they have upset along the way :rotfl:
Nice to see that the holiday has put you back to your old self
Never ASSUME anything its makes a>>> A55 of U & ME <<<0
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