Fella wrote: »
Virgin Media really are disgusting & what makes it so bad is that it's literally impossible to get anything in writing from them.
They won't correspond by email & even if they PROMISE to send you written confirmation (I've had 4 separate promises from various lying scum so far) they don't. So you're forced to ring them endlessly every month....only you can NEVER speak to the same person so every month the whole painful hellish business begins again. I've now dealt with 15 different people at Virgin Media. FIFTEEN - & never yet managed to deal with the same person two months running. All they say is they'll "email them & get them to call you back" but they never do.
I'm actually genuinely intrigued as to what kind of recruitment process they have, since it has a 100% record of weeding out anyone honest, competent or trustworthy.
It's the kind of behaviour I'd expect from the worst fly-by-night company in the world, not one run by "Sir" bearded-tw*t Branson.
Far far FAR & away the worst company I've ever dealt with. The next 10 awful companies I've ever dealt with, combined, haven't been nearly as much trouble as this unholy abortion of a company.
Yabbo wrote: »
but will try the complaints procedure, if not what is CCIS please?
Jarlawuk wrote: »
Wow I was going to sign up to their broadband service as I was attracted by the £10 a month offer for switching customers, but after what I've read I'll be giving them a miss.
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