BT Infinity

littlereddevil

I have been told there is a £30 activation fee and £6.95 delivery charge for a new router. Has everyone else paid this?

The_Boss

littlereddevil wrote: »

I have been told there is a £30 activation fee and £6.95 delivery charge for a new router. Has everyone else paid this?

My dad had a letter about Infinity. Mentioned half price for 3 months and delivery charge for the router. Nothing about the activation. When I called to enquire I asked and they said there would be the £30 activation fee. Couldn't get them to waive it as they say it is for an engineer.

How much work does the engineer need to do? I know for a fact that they wouldn't want much internal drilling (and there is little incentive to switch) but am interested in knowing.

Browntoa

the engineer changes the front of the Main socket , does some tests and then fits the infinity modem to the wall , connects the new home hub and then confirms its all up and running ok

The_Boss

Browntoa wrote: »

the engineer changes the front of the Main socket , does some tests and then fits the infinity modem to the wall , connects the new home hub and then confirms its all up and running ok

Thanks. Is this affected if you have a phone extension upstairs? Can the home hub be in a different room to the modem if necessary (as the signal needs to reach the loft)?

antonic

The modem MUST be plugged into the masterplate and then the modem plugged into the hub , because the red lead they use to plug the two together is quite short.

I have my hub and vision box in two different rooms (they are approx 6 meters apart) and I have no problem with this setup.

The_Boss wrote: »

Thanks. Is this affected if you have a phone extension upstairs? Can the home hub be in a different room to the modem if necessary (as the signal needs to reach the loft)?

c20h

The_Boss wrote: »

Thanks. Is this affected if you have a phone extension upstairs? Can the home hub be in a different room to the modem if necessary (as the signal needs to reach the loft)?

What you can do if necessary is to get the signal amplified with a router. The modem's WiFi is quite good, we had no problems reaching from ground floor to second floor and still download quickly.

I haven't tested the devices myself but have heard of others who have used their existing electric sockets to boost the connection. If you go to Amazon and search for "TP-Link PowerLine Adapter" or just "Poweline Adapter" you'll see what I mean.

antonic

Update ---

After 4 days I plugged my Vision Box into the terminal box in my bedroom and the home hub into the terminal box in my front room (I live in a flat), went to use the on demand services, and everything was there and is working.

I *think* I had problems at first , using on demand, as my internet profile was being created - now it has I have no problems.

antonic wrote: »

The only downside I have found to having my BT Infinity fitted is that I was told to stop using the Powerline Adaptors (because my modem and box are in different rooms).

So I did and started using the cabling and junction boxes fitted by the engineer, with the result that my box was permanently offline.

I resolved this by using the Powerline Adaptors again.

This may change in a couple of months when they stop broadcasting Sky Sports via the aerial and broadcast via my broadband, at which point I will be forced to move my box into the same room as the Hub.

The engineer told me that the Hub and box have to be wired together for it to work properly - we shall see !.

yangptangkipperbang

Basil1234 wrote: »

what complete and utter bull you never heard of 1gbps servers i can gain access to 6 of them private dedi servers on one site i am on alone!
you need to read up a bit, bold and sweeping statements like that are just that sweeping bit like rubbish.

basil

In English please .............

harrythefurrysquid

Basically he's saying that there are plenty of servers out there with fast connections, and while you might not notice a big difference for normal browsing, you would notice for big downloads (which is very true).

You would also benefit when streaming video, or using BitTorrent, Steam, or other bandwidth-hungry applications.

I also have BT Infinity, and found it fast and reliable. The Virgin Media service (which I had a few years ago) was similarly fast, but they throttled the connection quite aggressively for most of the day if I went over a relatively low cap.

boliston

I've noticed the main difference seems to be uploading things like photos etc which is very fast. I have the 40:10 service which seems pretty fast compared with the 10:1 ADSL I had before. Also lower latency with ping time of 10-11ms compared with 14-15ms on standard ADSL. I do have a cabinet right outside the block I live in which helps, as I'm a good 1000 metres from the local exchange.