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First Direct improving Internet Banking

245

Comments

  • Jules2012
    Jules2012 Posts: 280 Forumite
    Part of the Furniture Combo Breaker
    HSBC still have the pending transaction option, it shows BACS payments in and DD' going out.

    Would be good if First Direct online had this as I find it useful.
    Bad luck breeds bad luck.

    Damn I'm doomed.
  • Nine_Lives
    Nine_Lives Posts: 3,031 Forumite
    What's this???

    People finding things to complain about regarding First Direct???

    The bank of all banks??????

    I don't believe what i'm reading!!
  • Herbalus
    Herbalus Posts: 2,634 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Nine_Lives wrote: »
    What's this???

    People finding things to complain about regarding First Direct???

    The bank of all banks??????

    I don't believe what i'm reading!!

    I know, I'm not really sure what to make of it all. I do have one complaint, or rather question, about FD though, and that is they've been talking about a fancy new credit card with the possibility of cashback for a while on their website, but no sign of it coming anytime soon!
  • michaels
    michaels Posts: 29,173 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If they want to make me leave all they will need to do is introduce the silly secure key thing that hsbc have done for internet banking.

    TBH they are already loosing me as a mortgage customer by no longer offering a 5 year fixed offset product so there is a good chance my current account will go soon too - most of the DDs have already gone to a Santander 1-2-3.
    I think....
  • socrates
    socrates Posts: 2,889 Forumite
    I wish they would show more transactions on the screen.
    Nat West,Santander and Halifax are much better when it comes to looking at statements.

    Please explain - does the View All option not help this?
  • The_pc_tech
    The_pc_tech Posts: 422 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Some folks are just never happy.
    Interests: PCs. servers, networks, mobiles and music (esp. trance)
  • typistretired
    typistretired Posts: 2,099 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    They are only highly rated on their customer services which I agree is excellent. But their savings rates are awful, except for their regular saver. I would have liked their 3% interest rate for isa to be set at £30,000 rather than £40,000.
    "Look after your pennies and your pounds will look after themselves"
  • socrates
    socrates Posts: 2,889 Forumite
    At minimum I concur they should show pending transactions on internet banking
  • The_pc_tech
    The_pc_tech Posts: 422 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I'm sure it'll come in time
    Interests: PCs. servers, networks, mobiles and music (esp. trance)
  • [Deleted User]
    [Deleted User] Posts: 2,175 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    lets just hope HSBC isn't going to offshore the Customer Services

    The day they do that would be the day they lose 99% of their customers.
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