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Tmobile price increase
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Deja vu here - the thread went down this route last week, got a bit nasty and added nothing to the discussion. Can I suggest, if you disagree with a particular forum member's viewpoint, or feel it adds nothing to the thread, click on their username and there's an option to add to your ignore list - it's working a treat for me
(except he then gets quoted and I can't help but read!)
The only problem is new people joining the thread will be seeing all the drivel he is writing, in what is already a complicated matter his strange ideas will just cause more confusion.
With regards to nivag1961, I would add, for a practising solicitor it is odd he is on a builders forum reviewing equipment for central heating systems and brick/block cutters, pop his (unusual) name into google and see all the hits on screwfix.com reviews.
It would seem a huge coincidence for two people to both chose such an unusual user name and have the SAME... writing... style... (or a sticky full stop key
).
Maybe he is a plumber between court cases :rotfl:.Avoid at all costs
Nivag1961, 9. Aug 2012
This really is not worth using. I used it for a central heating system and spent more time draining down and refitting joints than I would have if copper. For a fact if you use chromed 15mm pipe for your rad final runs you need to convert to copper first then to plastic. If you don't the ends may... or may not... blow off. Tested at 1.5bar and most held.... at 2.5bar test three blew off and 4 joints began to weep. Have been plumbing 15 years and wish I had never touched this stuff.. 22mm is the worst.. Alspo DO NOT USE SAFEPLATES with this stuff ( as one is supposed to) the pipe moves and the plates cut into it... 12 months down the line you will have issues. AVOID THIS STUFF IN ANYTHING BUT A NEWBUILD... Only use for accessible and open places.Not a good product
Nivag1961, 26. Aug 2012
This works a dream in aerated blocks. It is no good at all for medium or heavy concrete blocks and completely useless on engineering brick. Comes with a spade for that but so does my SDS!! Fact is if you are rewiring an old house the chances are it is brick built so don't use this. It will blunt in 3 minutes. Cutting into new light (aerated) blocks is fine but then you can do that with a wood chisel anyway... Stick to the multiple hole drilling around the edges and a good chisel... For £50 maybe but almost 200 squid... Don't think so...
Compare these posts... to... his... other... posts... like http://forums.moneysavingexpert.com/showpost.php?p=61014511&postcount=480. ====0 -
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Just received this email back.Thank you for your further email.
As per my previous email, I reiterate that the business decision was taken to anticipate the RPI figure for March 2013 that was due to be published on 16 April 2013. I confirm that if when the RPI had been published it was found to be lower than the price increase of 3.3% then we would have been in breach of the Terms and Conditions of the agreement and disconnection without penalty would have been authorised.
With regard to the incorrect information that you may have received previously from other area's of the business, I apologise sincerely for any inconvenience that this may have caused you and confirm that your comments will be highlighted to the relevant departments making them fully aware making of the impact of this incident, with the aim of continually improving our customer experience.
Please be advised that a deadlock letter will not be issued in regard to this matter as we believe this matter falls outside the scope of the Communications and Internet Services Adjudication Scheme (CISAS). I dispute that we are in breach of the Terms and Conditions of the agreement.
I confirm that clause 7.2.3.3 of the Terms and Conditions clearly states that the relevant rate of RPI will reflect the 12 month period before the month in which we send customers written notice. Written notice was issued to our customers in April 2013, with the month prior being March 2013.
The RPI for March 2013 was published as 3.3% by the Office of National Statistics on 16 April 2013. This is in line with the 3.3% price increase that will take effect from 9 May 2013 and as such does not breach the Terms and Conditions of the agreement.
Yours sincerely
Ignored the majority of what I wrote in my previous email and refusing to issue a deadlock letter.
Contact CISAS regarding this, its either a deadlock letter or wait 8 weeks. No other alternative.
Sick an tired of being messed around now. Im not waiting another 4.5 weeks to get this looked into bu CISAS, so im going to instigate small claims court proceedings against T-Mobile/EE instead. Over the next few days, once ive wrote my spiel for the claim, i'll post it on here so others can comment incase ive missed anything.0 -
Quoted from above - "As per my previous email, I reiterate that the business decision was taken to anticipate the RPI figure for March 2013 that was due to be published on 16 April 2013. I confirm that if when the RPI had been published it was found to be lower than the price increase of 3.3% then we would have been in breach of the Terms and Conditions of the agreement and disconnection without penalty would have been authorised."
Seems T-Mobile don't know what a breach is either - see post exchange of around 11:30 last night (#466 and #472) - Daveuk1 and me -I think Daveuk1 is right.
Anyway The contract gives you a right to cancel immediately, if you put a date in your cancellation letter request (or even used the word immediately) then when you win the CISAS case you should be refunded any sums taken from your account since that date AND if you had prepaid any prepayment on your account at that date will also be due to you. Make sure include those sums in your "total claim"
Don't get mad get EEven0 -
powerful_Rogue wrote: »Just received this email back.
Ignored the majority of what I wrote in my previous email and refusing to issue a deadlock letter.
Contact CISAS regarding this, its either a deadlock letter or wait 8 weeks. No other alternative.
Sick an tired of being messed around now. Im not waiting another 4.5 weeks to get this looked into bu CISAS, so im going to instigate small claims court proceedings against T-Mobile/EE instead. Over the next few days, once ive wrote my spiel for the claim, i'll post it on here so others can comment incase ive missed anything.
Can I ask which terms & conditions apply to you?? Pre or post October?0 -
powerful_Rogue wrote: »Just received this email back.
Ignored the majority of what I wrote in my previous email and refusing to issue a deadlock letter.
Contact CISAS regarding this, its either a deadlock letter or wait 8 weeks. No other alternative.
All I can think is a failure of communication at CISAS, if you want, I can PM you a copy of the body of my original email to CISAS if you would like to slightly reword and use it. It's the one that CISAS answered and confirmed I could proceed without a physical deadlock letter.====0 -
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All I can think is a failure of communication at CISAS, if you want, I can PM you a copy of the body of my original email to CISAS if you would like to slightly reword and use it. It's the one that CISAS answered and confirmed I could proceed without a physical deadlock letter.
If you wouldnt mind, however I havent had any emails from T-Mobile saying this is their final position or anything similar.
So far small claims court looks best issue, and will claim for the remainder of my contract that is £.309.0 -
powerful_Rogue wrote: »Im on pre October T&C's
Right pre October T&C's are bit more vague but anyone who is on post October T&C's will definitely be allowed to leave without a charge.0
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