Royal Mail Online Business Account thread

lovinituk

alx2013 wrote: »

I received another courtesy call from the Business Services and they told me it would be 30 days after I first started using the account...

I just checked my previous invoices and there is always 35 days between the invoice dates.

DaiTheBook

Can I ask what people are doing for their PPI labels? Self printing? Dymo? other?

Thanks

alx2013

DaiTheBook wrote: »

Can I ask what people are doing for their PPI labels? Self printing? Dymo? other?

Thanks

I bought mine off Ebay...

lovinituk

DaiTheBook wrote: »

Can I ask what people are doing for their PPI labels? Self printing? Dymo? other?

Thanks

Self printing on to integrated labels.

COOLTRIKERCHICK

DaiTheBook wrote: »

Can I ask what people are doing for their PPI labels? Self printing? Dymo? other?

Thanks

DaitheBook, are/where are you dropping off your parcels? or have you paid for the pick up service??

DaiTheBook

COOLTRIKERCHICK wrote: »

DaitheBook, are/where are you dropping off your parcels? or have you paid for the pick up service??

Dropping off as my waistline needs the excercise!!!

All Post Offices should take them, they can refuse to take them on H&S if their secure area fills up but hopefully shouldnt be a problem around us except for Christmas? Will play it by ear but hoping it will be OK. Guessing town could get busy but theres a few small ones, saw hubby in one on Monday.

Theres a small PO just up the road from your new digs, nice and quiet?

I've been quite lucky, account set up and running in less than 10 days, enquiry to first posting today, the person who took my order didnt add Airmail so having to wait for that to be added to the account which is a pain otherwise all good, RM staff advising the call centres are less frantic so guessing its mellowed a bit.

Did pick up on this forum and a few others about waiting for mail sacks so called the local sorting office in anticipation and they dropped them off within two hours.

You up and running?

COOLTRIKERCHICK

nope... shouldnt be long now though, one or two hick ups,

You will have to call up for a cuppa...

Can you pm me where that po is, as my mind has one blank..If its the one in C/hop I thouht that closed years ao???

I think one or two of the po's around us will refuse.. due to the business they have lost...

Strapped

A little light Sunday morning reading of Royal mail's T&Cs lol.

My first Q:

In the general T&Cs 4.4.5 It says "

You or your agent must notify us at least four weeks before the posting date if you want to hand over an exceptional posting. "

But in the definitions section it defines an exceptional posting as "
either or both of the following:

...a posting which includes items which will not fit through an average-sized letter box"

Is it just me, or is that a bit nuts? Because surely by that definition, any posting containing a parcel (which obviously won't fit through a letter box) would be an "exceptional posting" and require 4 weeks notice?

:huh:

I'm sure you'll all tell me it doesn't actually work that way (and I'm sure it doesn't) but can anyone point me at the product or OBA specific terms which override the above? 'Cos I'm a picky beggar.

Strapped

Strapped wrote: »

No, it's the combined total - I went over this at length with the woman from the sales team.

Although they are enforcing a min £5k per annum spend supposedly, which doesn't actually make sense because 1000 parcels don't add up to £5k.

Now that I have the actual T&Cs I can see that what I wrote above is incorrect.

From the parcels specific T&Cs:

4.19 To be a Royal Mail 24 and Royal Mail 48 daily rate customer you must post at least 1,000 items each year from each of the sites we agree with you.

and

9.12
To be a 1st Class and 2nd Class Account Mail (Parcels) customer, you must spend at least £5,000 per site per year on

items which you post using this parcel product

so I forsee lots of people not keeping their OBAs after a year (or less, if Royal Mail are on the ball since I see the T&Cs also allow for them to close you down earlier than a year if they forecast you won't make the minimums above).

We'll have to see how it pans out I guess.

Strapped

alx2013 wrote: »

Just wondering how everyone is doing with their applications...
I am still without the bags, and having to go every other day to the sorting/post office in the next village to collect more.
Other than that going well - making good savings on u.k. parcels, particularly the heavy/large ones.

Alx2013, please could you confirm where you are dropping off your parcels? Do you take them to your local PO?