Unhappy Car Sale - Interesting Update

arcon5

gabbleRatchet wrote: »

You can sell it to whoever you like for whatever reason. Let him play the race card. So what?

It seems you've been more than tolerant with this idiot jerking you around so far. I would've told him to take a running jump long before now.

Not strictly true. This 'whatever reason' cannot extend to certain protected characteristics.

pulliptears

fivetide wrote: »

I don't think so either. eBay frowns on the 'false positive' type too.

False positives are bloody annoying for a couple of reasons.

1. They boost a poor buyers feedback score. You leave a false positive you are making them look good. People only read the content of negative feedback and often miss false positives.

2. false positives can be removed by ebay, but the rating still counts so you've given him plus points for being an !!!!!! AND the feedback has gone.

For the sake of all decent sellers I implore you DONT leave false positives. File Non Paying Bidder complaints, get the buyer a strike.
5 false positive feedbacks wont stop him bidding on my auctions, but my settings are such that 5 strikes will.

tesuhoha

pulliptears wrote: »

False positives are bloody annoying for a couple of reasons.

1. They boost a poor buyers feedback score. You leave a false positive you are making them look good. People only read the content of negative feedback and often miss false positives.

2. false positives can be removed by ebay, but the rating still counts so you've given him plus points for being an !!!!!! AND the feedback has gone.

For the sake of all decent sellers I implore you DONT leave false positives. File Non Paying Bidder complaints, get the buyer a strike.
5 false positive feedbacks wont stop him bidding on my auctions, but my settings are such that 5 strikes will.

I haven't decided what to do about feedback yet. We have decided that the guy is a bumbling idiot rather than harmful so I am in two minds about wrecking his 100% (3 stars). Yet maybe I have a duty to warn other sellers. One lesson learned for us is never to sell to anyone who has a low score. However, he only made one bid which was the winning bid and all the other bids were from high scorers so I am not sure how I could have stopped him.

arcon5

As already said, you cannot ruin his 100% score... sellers can only leave positive feedback or no feedback at all.

He however could leave you negative. Although there's a good chance eBay would remove it though.

Although if you go through resolution center to cancel the sale I *think* they block feedback being left by both parties. So may be worth just moving on.

Richard53

arcon5 wrote: »

He however could leave you negative. Although there's a good chance eBay would remove it though.

My experience is that they would not. I sold an SLR camera with lenses and some other kit, quite a heavy package, and stated in the listing "UK bidders only" as I knew the carriage would be quite a bit. A last-minute bidder whacked in a winning bid with seconds to go, and them messaged me to ask "how much is postage to California?" When I worked it out and told him (it was over £50 on a £250 sale), he went silent and after a week of no contact I filed a NPB against him. He left me a very nasty neg saying I was a "greedy seller". I asked eBay to remove it, but they said they would not do so without his agreement. Of course, he never replied to any of my messages, and eBay turned a deaf ear to me. That single neg stayed on my feedback profile until eBay started the rolling 12-months thing and it eventually disappeared.

Ebay is totally loaded against sellers these days, so much so that I am thinking of using it for buying only. It was a great thing when it started, but now not so much.

Glad the OP seems to be getting somewhere at least, but I would advise against negging the NPB. He holds all the cards.

Chopper_Read

tesuhoha wrote: »

I haven't decided what to do about feedback yet. We have decided that the guy is a bumbling idiot rather than harmful so I am in two minds about wrecking his 100% (3 stars). Yet maybe I have a duty to warn other sellers. One lesson learned for us is never to sell to anyone who has a low score. However, he only made one bid which was the winning bid and all the other bids were from high scorers so I am not sure how I could have stopped him.

I think you can set it to bidders with less than x feedback.

tesuhoha

Chopper_Read wrote: »

I think you can set it to bidders with less than x feedback.

Thanks.Then if I have to relist the car I will make sure I do that.

Richard53

Chopper_Read wrote: »

I think you can set it to bidders with less than x feedback.

I'm not sure you can be as specific as that, but you can certainly set conditions when you are creating the listing that make things easier. Well worth looking into if you are relisting.

pulliptears

Richard53 wrote: »

stated in the listing "UK bidders only" as I knew the carriage would be quite a bit.

Sorry to say but that was entirely your fault. Stating no overseas shipping means nothing unless you actually go into your auction settings and set to post UK only, this prevents anyone from outside the UK bidding in the first place. Stating something in the auction won't stop an overseas bidder.

Ebay is perfectly safe for sellers if you take your time to read all the t&c's and set your auctions up correctly.

As for blocking buyers with 0 feedback etc, well, you cant. You can block those with minus feedback and those with non payer strikes though.

OldFartPlumber

tesuhoha wrote: »

Last year we sold a van to the local !!!!!!. Everything was above board, they turned up with a delivery truck, paid cash, filled out the V5.

Plenty of them in Kent;)