Topcashback Questions & Answers

Georgiegirl256

Hi! Quick question

I'm planning on taking out an Aviva car insurance policy, I got a quote through them the other day, and now I'm wanting to purchase it. My question is, once I've linked through from the TCB site, for the cashback to register, am I then supposed to go through the whole quote again, or can I just pull up my existing quote? I wondered if that might affect the cashback in some way?

Amy_L

Hi all,

I have a query regarding cash back. Specifically, I have a deal available when signing up to Match.com offering 30% off of their 6 month subscription (£77.94 in total), making the cost £54.56.

To my Match.com profile I received the message with the link, so can be accessed via the website itself and is a www.match.com/etc... site.

TopCashBack is offering£54.54 back on a 6 month subscription, and does not seem to mention "cannot be used in conjunction with other offers" or the like. Does this really mean I could end up paying £54.56-54.54 = 2p for a 6 month subscription, or is it more likely that I won't be able to use the 30% discount with the cash back?

Thanks!

TopCashBack_Company_Representative

Hi everyone,

Thanks for your messages!

@Georgiegirl256 if you are shopping directly with Aviva via Top Cashback then this will affect your cashback eligibility. Aviva state that to be awarded cashback you need to generate a brand new quote after clicking through from your Top Cashback account. Using a previously saved quote, not originally obtained via Top Cashback, will not be eligible for cashback. If you would prefer to buy insurance using our comparison tool you can save quotes on this and still be eligible for cashback.

@AmyL unfortunately you wouldn't be eligible for cashback if you use the Match.com 30% off deal. We state in our merchant notes for Match.com that the use of a Match.com promotional/voucher code not posted and approved by Top Cashback may affect your eligibility for cashback. I can see that you've mentioned that you have a Match.com profile already; unfortunately this also means that you wouldn't be eligible for cashback, even if you are currently just using a free profile and are not subscribed.

I hope this helps! Let me know if you have any further questions.

Have a lovely evening.

Jessica

Gambler

If I place one order for two mobile contracts with Tesco will I get two times cashback or do I need to order separately?

Thanks

TopCashBack_Company_Representative

Hi Gambler,

Thanks for getting in touch.

Please could you order twice and ensure you click through twice to ensure that this tracks correctly.

I hope that this answers your query and any other queries please contact us.

Many thanks,
Sally

Mrs_Mum99

Just to let you know my Holiday Extras claim went payable today. Many thanks for your help!

TopCashBack_Company_Representative

Great news Mrs Mum99!

Have a lovely bank holiday weekend and any other queries please do not hesitate to contact us.

Many thanks,
Sally

KxMx

I have confirmed a cash back transaction with an estimated payment date of 9 weeks. It's now been double that (18 weeks) come Monday.
Can't claim as it's over 100 days, would you advise putting in a support ticket?

TopCashBack_Company_Representative

Hi KxMx,

Thanks for getting in touch.

Please could you submit a support ticket and we will look into this for you.

I am sorry that this is not yet paid and hope that it will be resolved for you soon.

Many thanks,
Sally

POPPYOSCAR

CHRISSYG wrote: »

Has anyone had cash back paid into a love2shop e card ? I thought it would be easy to use but can't find a retailer to accept it ,is it to be used online only????

Are there two different cards then?

I have had cashback paid to on a love2shop card and used it to pay for my shopping in Iceland.

Remember you must have enough on the card to pay the full amount you cannot pay part card and part cash.