Parking Eye - Parking Charge Notice

JCSaint

Received a Parking Charge for a 45minute overstay on free parking on a Range retail park in St Helens.
I've read through a lot of different threads and see there's conflicting advice between ignoring the letters and writing to them to appeal.
I've been sent the PCN as the Registered Keeper, but it was my husband driving, and we've now received the First Reminder.
Don't particularily want to head down the court route (as I've seen a few recently have) but also don't wish to pay the Charge.
Would really appreciate advice as to the letter content to appeal please.
Thanks in advance

edward123

JCSaint wrote: »

Received a Parking Charge for a 45minute overstay on free parking on a Range retail park in St Helens.
I've read through a lot of different threads and see there's conflicting advice between ignoring the letters and writing to them to appeal.
I've been sent the PCN as the Registered Keeper, but it was my husband driving, and we've now received the First Reminder.
Don't particularily want to head down the court route (as I've seen a few recently have) but also don't wish to pay the Charge.
Would really appreciate advice as to the letter content to appeal please.
Thanks in advance

Have you played the national lottery and won the jackpot? Well, if you havent, you have as good a chance to win as to being taken to court by ParkingEye and lose.
There is the option to just ignore the fake ticket or use PE's appeal proceedure, which will be rejected, then use POPLA which decision will not be binding upon you. Then continue to ignore. This way costs PE money.
If you choose the latter, how to word your 'appeal' to PE and your appeal to POPLA others here will help you if you require that.
If PE does do court(highly unlikely)the defence given you would mean their case would either be withdrawn before it got to court or lost at court. And ParkingEye knows this.

anosc

just got a charge notice from parking eye stopped at a hotel in southport for 40 mins when putting bags in the car reception said it was a free car park should i ignore this letter? please help

PaulSt

Hi I'm struggling with Parking Eye too. I visited a site in Derby twice in one day once at 2pm then at about 17:30. First time I visited the McD to use the toilet and get a sandwich and the second time I used the McD Drive In (so didn't actually stop in the Car Park) to get a coffee. Inbetween I went to Leek and met with a friend. I have three witnesses to place me in Leek but no "receipt". I've appealed but they have rejected the appeal saying they need a receipt. I've spoken to someone from their payment team who said nothing they could do it's the appeals team who wont answer calls.

Surely this is demanding Money With Menaces!!!

I'm quite distressed by the whole thing but I'm not paying the fine for something I did not do!

edward123

anosc wrote: »

just got a charge notice from parking eye stopped at a hotel in southport for 40 mins when putting bags in the car reception said it was a free car park should i ignore this letter? please help

See above. Your case is no different to thousands of others. Remember, the private parking companies are operating what is a scam.

edward123

PaulSt wrote: »

Hi I'm struggling with Parking Eye too. I visited a site in Derby twice in one day once at 2pm then at about 17:30. First time I visited the McD to use the toilet and get a sandwich and the second time I used the McD Drive In (so didn't actually stop in the Car Park) to get a coffee. Inbetween I went to Leek and met with a friend. I have three witnesses to place me in Leek but no "receipt". I've appealed but they have rejected the appeal saying they need a receipt. I've spoken to someone from their payment team who said nothing they could do it's the appeals team who wont answer calls.

Surely this is demanding Money With Menaces!!!

I'm quite distressed by the whole thing but I'm not paying the fine for something I did not do!

No need to be distressed at all. Consider PE as you would a Nigerian Email scam. And its not a fine as ParkingEye has no statutory authority to fine you or any one else. See above for how to deal with ParkingEye.

anosc

thanks if they do get back to me i have a receipt to say we stopped at the hotel over night and we were guest there will that cover any appeal if it has to go to that?

edward123

anosc wrote: »

thanks if they do get back to me i have a receipt to say we stopped at the hotel over night and we were guest there will that cover any appeal if it has to go to that?

You could ring up the hotel, ask for the hotal manager and complain politely but in strong terms your unhappiness with this PPC and their ticket and insist they ring the PPC up to cancel the ticket. Then end of.

Coupon-mad

Strange to have 3 newbies along on the same thread about Parking Eye, within minutes...like buses! Very very odd...

I say you should all consider appealing and then doing a strong appeal to POPLA to get shot of the scammers. You can win against PE at POPLA, at their expense, and the decision is binding on them.

But you will need help to appeal to POPLA in due course because it's easy to throw away your chance to win at that stage. See this thread for an idea of how to play it, but use your own words in the first appeal:

https://forums.moneysavingexpert.com/discussion/4489883

...then this gives an idea of POPLA appeal wording (but do come back for help at that stage in case we can add anything by then):

https://forums.moneysavingexpert.com/discussion/2273989

I don't recommend ignoring fake PCNs now unless you are in Scotland, or if you are too late for POPLA (as the OP may or may not be). In that case, just ignore the letter chain and if you do get a very rare small claim then come back for a robust defence wording that should get shot of them. Don't ignore actual Court papers but don't worry about them either. Most people just get the usual rubbish letter chain from debt collectors and 'solicitors' such as Roxburghe/Graham White or Debt Recovery Plus, or similar such trash. Usual letter chains shown here, you can file these if not appealing:

https://forums.moneysavingexpert.com/discussion/2329119

HTH, as long as these are not company or hire/lease cars, it's your choice really whether to ignore it, or appeal and get rid of the fake PCN at POPLA (only if using strong wording with MSE or pepipoo forum advice). I get the impression that the couple of speculative, pathetic and entirely defendable small claims posted about PE fake PCNs have been deliberately aimed at 'ignorers'.

JCSaint

Thanks very much for the advice.
I'm still within the 28 days so will follow the links and go with the appeal to POPLA route, so may be back on depending on response.

karson

Hi just received a fine from this company not sure what to do it has a photo of my car and reg can you help me please?It was at Aldi car park which i thought was free.I live in scotland dont no if laws are diffrent?