MSE News: Orange and T-Mobile customers face yet more price hikes

corbyboy

gwapenut wrote: »

1. Last time, they hiked my base line rental, but not my introductory year discount, meaning my introductory rental increased at more than inflation for the £5 I was paying.

arielcohen wrote: »

they gave me 6 months credit but what about the remaining 18, my contract is ~£21 a month but i get a £10 loyalty bonus every month so when i signed up i agreed to pay ~£11 a month now a £0.86 increase is ~8% increase for me.

I am in the same position as these two posters. My contract renewal was sold to me as a £5 a month package. When the last set of price increases took hold it turned out I was on a £10 a month contract with a £5 discount. So the price increase was based on the £10 monthly fee, not the £5.

Haven't heard if the latest rise will affect me though.

DUTR

oopsadaisydoddle wrote: »

Oh no!!! I saw your other thread - was this your shiny new handset you got the other day?!

Indeed it was

robbies_gal

same here mine is based on the gross total before the discount

TediousPhoenix

Ditto about the £5 discount. 51p rise on £10.50 that my husband pays each month. It's not the money, it's the principle. And it stinks.

I'm waiting for my letter from T-mobile about my second rise.

robbies_gal

its ok thought isnt it supposed to be waterproof

DUTR

gabbyevs wrote: »

its ok thought isnt it supposed to be waterproof

Yes it is, and it is , you should have seen my bro's face when I plonked it into the water :rotfl:, mind you I was dubious

oopsadaisydoddle

DUTR wrote: »

Yes it is, and it is , you should have seen my bro's face when I plonked it into the water :rotfl:, mind you I was dubious

Oh thank goodness for that! I was gutted for you there thinking it was ruined.

robbies_gal

yeah i want one going to be a long wait glad to hear it works though

bylromarha

Thanks for the Ofcom link - what a ridiculous set of questions. I couldn't access them at all, so I've cut and pasted the same response into each box and put at the top how their industry language cuts off the majority of consumers like me who want our views taken seriously.

diamonds

Well I'm out minimum term but rolling on, no letter from Orange yet...