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Nat West letter saying accounts are to be closed??

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  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    helentay wrote: »
    Of course he became abusive and threatening when he went down to the bank to demand 'what the hell is this all about'.

    helentay wrote: »
    I don't blame him at all for going in there 'all guns blazing'. I would do the same if my bank did that to me for no apparent reason other than 'a breakdown of communication'.
    sounds a thoroughly nice family
  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    helentay wrote: »
    Thanks, but to be honest I don't really fully understand what you are saying.

    He, like myself, does not get involved in 'online' banking - far too many risks involved.

    The monthly statements he used to get of course showed the account both in credit and overdrawn, There is nothing on those statements that indicates that an overdraft had not been allowed.

    What are business alerts?

    Yes that is what he is doing and has offered Nat West a £1 a week to repay the £500 that he owes them. He took his first £1 coin in today and had it credited to the closed business account.

    Like becoming aware of a breach of overdraft?
  • pmduk
    pmduk Posts: 10,682 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    meer53 wrote: »
    Best to move on really.

    Not just that, but teach him some manners.
  • dalesrider
    dalesrider Posts: 3,447 Forumite
    helentay wrote: »
    My opinion, like those of others, is that the problem lies with my brother and his business affairs.
    Knowing my brother and how such a nice guy he is unless upset, to me it looks like the bank suspect him of being involved in something shady with his business. Maybe they do actually suspect him of 'money laundering' but they can't prove it simply because there is no evidence whatsoever.
    This is bourne out by them demanding the closure of all accounts even private ones that don't have any overdraft facility and never have had and including the reserve deposit account. It's as though my brother is a person of suspicion and the bank wants to distance themselves of any connection with him. Yet the bank are covering it up with lame excuses.

    Well you would soon find out if it is the case as Halifax will drop him like a hot brick...

    Wonder waht sort of interest is on the debt on the acc? As the £1 will not make much a dent and will soon be rocketing.

    Sadly if it hits the courts. He will have no grounds for not paying the full amount back in one go given his finanical status.
    Never ASSUME anything its makes a
    >>> A55 of U & ME <<<
  • pmduk
    pmduk Posts: 10,682 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    helentay wrote: »
    The one thing that I can't understand is why has his wife been dragged into all of this if it only involved my brother and his business account? What is the reason for closing a joint personal investment account?

    His poor wife has been dragged in, because of the joint account. If it isn't yet clear. NatWest won't do business with him.

    Paying £1 at a time is a sensible use of a "canny businessman's" time, isn't it?
  • chambta
    chambta Posts: 2,770 Forumite
    Part of the Furniture Combo Breaker
    On second thoughts it can't be the brother posting on here as he'd have likely threatened a few of us for saying things he didn't like.

    He sounds an thoroughly odious character to me, one no bank would want to have as a customer.
  • helentay_2
    helentay_2 Posts: 231 Forumite
    edited 28 February 2013 at 8:51PM
    Sommer43 wrote: »
    Come on Helen, even you must see where I am going with this. It's okay for your brother to be demanding and abusive, but unreasonable for the bank to ask for their money back that has been borrowed repeatedly without asking permission?

    They don't want him as a customer. Simple. They want his wife without him.

    He has made no effort to rectify his unathourised borrowing. I jsut don't understand why you're not seeing this. He refuses to online bank because of the risks, he refuses to accept he is in the wrong. That's what happens, they close the account and demand payment. Your brother is a businessman, what does he do when a client doesn't pay? Am sure, given what you have written here he doesn't just shrug his shoulders.

    But he did repay what was asked of him. Always. He and his wife were under the impression that there was and always had been a £500 borrowing limit.

    The only unauthorised borrowing was that that exceeded £500.

    He is not saying that he doesn't owe them any money - he knows he owes them £498 - well £497 to be precise.
    He has told them that he will settle the debt - that is not in dispute, what they are saying is that they want it settled in the next 27 days. End of! Something that he will not agree to as no one has told him the reason for the action taken. As I have said before if the bank were to put in writing what he was told verbally that they were at fault in the first place in that they failed to communicate with him the intention to withdraw his facility and secondly that they 'messed up' by still allowing him to have an overdaft since April 2012 he would settle the debt immediately. As it is they won't even do that.

    It was only 3 days ago that he heard for the first time that he had not been entitled to go even a 1p overdrawn without permission for the past 10 months.

    I feel that the bank have not considered the impact of all of this. All it needed was sometime during the past 10 months was for the bank to write to him or telephone him telling him exactly what the position was and could he bring the account into credit asap.
    He would then have gone down to the bank and discussed the matter calmly and would have handed them the full amount in cash to clear things up.

    There was never the option to repay the debt over a given timeframe. It was £597 by the 22nd March or else face court and/or insolvency proceedings.

    Who actually started the threatening behaviour, my brother or the bank!

    To me the bank have been heavy handed and inconsiderate.

    To decide that he is not fit to be one of their customers goes a little too far in my opinion.

    Hence the reason why he is now determined that as the bank have determined that he is not a fit person to have any bank account for reasons that they have not fully explained, he will not let it rest there and is capable of anything as an act of revenge. I just hope that the bank and the satff realise what they have started.

    It is very rare that I see my brother in this mood. He would willingly sacrifice anything including his liberty to exact upon the bank what he feels they deserve.
  • Sommer43 wrote: »
    Yeah... To have a quiet word or go for a walk in the park...

    That sounds a bit like him in his younger days!
  • pmduk
    pmduk Posts: 10,682 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    helentay wrote: »

    In this one case the debit balance was £541 for which he immediately (the same day) deposited £100.

    That didn't clear the balance obviously.
    helentay wrote: »
    Those were the only letters that he has ever received.

    So he says
    helentay wrote: »
    Up until then he had a good working arrangement with the bank.
    Of course he did, they had funds and he borrowed them without consent.
    helentay wrote: »
    To say that his attitude caused this to happen is wrong - it had all happened before he started on them.

    actually, it happened when they told him his behaviour could no longer continue.
    helentay wrote: »
    ...it looks like the bank suspect him of being involved in something shady with his business. Maybe they do actually suspect him of 'money laundering'

    If that were the case, the bank would just have notified the SFO and frozen the account.

    OP, take the blinkers off and recognise your bro as the thug you yourself have described him. I'm sorry to say this, but your constant excuses for him makes you begin to sound like a troll - and in my 4 years on this site, I don't think I've ever described anyone that way before
  • gb12345
    gb12345 Posts: 3,055 Forumite
    helentay wrote: »
    Who actually started the threatening behaviour, my brother or the bank!

    How have the bank threatened him? They have done what they are perfectly entitled to do. They have for reasons that they do not have to explain to him decided to withdraw his banking facilities.

    Your brother is the one who has threatened and abused (your words) the bank's staff.
    helentay wrote: »
    To decide that he is not fit to be one of their customers goes a little too far in my opinion.

    I'd go further and say he's not fit to be out and about in public with his unwarranted anger outbursts.
    helentay wrote: »
    he will not let it rest there and is capable of anything as an act of revenge. I just hope that the bank and the satff realise what they have started.

    It is very rare that I see my brother in this mood. He would willingly sacrifice anything including his liberty to exact upon the bank what he feels they deserve.

    This shows what a total prat your brother is. Not only is he a violent thug, but he is an idiot. He would happily go to jail, potentially destroy his and his wife's (plus childrens if they have any) lives all over 500 quid.
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