Nat West letter saying accounts are to be closed??

Open_Eyes

grumbler wrote: »

Is this not the ultimate purpose of any business?
However, £131K salaries for £188K turnover do look dodgy.

A fair point but I had an associate that had a lucrative calibration service which was salary intensive. He was investigated, at great expense to him and found innocent. If he didn’t peruse a claim then they wouldn’t investigate further years which he couldn’t afford to defend.

lolavix

So he gets letters which he ignores, but its the bank's fault such great logic!

As innovate said, would be very interesting to see the bank's side of things. I've seen many accounts in a complete state yet still not issued defaults and closure letters.

pmduk

lolavix wrote: »

As innovate said, would be very interesting to see the bank's side of things. I've seen many accounts in a complete state yet still not issued defaults and closure letters.

I'm absolutely convinced that the closure is down to his attitude to staff. After all, the banks is prepared to continue to do business with his wife, so he's definitely the problem.

Paul_01

pmduk wrote: »

I'm absolutely convinced that the closure is down to his attitude to staff. After all, the banks is prepared to continue to do business with his wife, so he's definitely the problem.

I agree.

I wouldn't do business with this guy either.

JuicyJesus

pmduk wrote: »

I'm absolutely convinced that the closure is down to his attitude to staff. After all, the banks is prepared to continue to do business with his wife, so he's definitely the problem.

Ah, but that can't be the case, because helentay said he's only intimidating "when the need arises".

By which she obviously means "whenever something doesn't entirely go his way".

helentay_2

stclair wrote: »

They would have seen the overdraft amount online.

Did they not check their statement or online banking since April 2012.

Then they would have know the overdraft was not in place.

Did they not have the business alerts set up on the account?

I would not worry about it now just get your "brother" to set up a payment arrangement with NatWest and start using the new Halifax account.

Thanks, but to be honest I don't really fully understand what you are saying.

He, like myself, does not get involved in 'online' banking - far too many risks involved.

The monthly statements he used to get of course showed the account both in credit and overdrawn, There is nothing on those statements that indicates that an overdraft had not been allowed.

What are business alerts?

Yes that is what he is doing and has offered Nat West a £1 a week to repay the £500 that he owes them. He took his first £1 coin in today and had it credited to the closed business account.

helentay_2

pmduk wrote: »

Despite the fact that he now has no overdraft he's hanging on to the money regardless. Hardly the "canny businessman" you paint him to be, with the cost of unauthorised overdrafts.

He's taken the view of being as bloody minded as he can with them.

helentay_2

innovate wrote: »

So he received at least 5 letters regarding his overdraft situation, he appears to have ignored all of them, and then he is "shocked" that the bank essentially tell him enough is enough?

Would love to also hear Natwest's side of this story - from what you said, there is good reason to believe that your brother got abusive with staff, which by itself is enough reason to close all accounts that bear his name (incl joint accounts, of course).

For a start he never ignored any letters. The letters that I have seen all say the same thing.

'we have today paid **** which has resulted in your account going over the agreed limit. Please arrange to clear this amount by making an immediate deposit'

In this one case the debit balance was £541 for which he immediately (the same day) deposited £100.

Those were the only letters that he has ever received.

Up until the arrival of the 'Demand' and the closing of all accounts that has him involved with a couple of days ago, he had no idea that anything was amiss.
Of course he became abusive and threatening when he went down to the bank to demand 'what the hell is this all about'.
Up until then he had a good working arrangement with the bank. The investment manager was constantly trying to get him to put money into this and that.

To say that his attitude caused this to happen is wrong - it had all happened before he started on them.

Personally the more that I am getting involved in this, the more I am becoming suspicious that the bank hasn't been entirely honest with my brother.
Too many things just don't make any sense.

My opinion, like those of others, is that the problem lies with my brother and his business affairs.
Knowing my brother and how such a nice guy he is unless upset, to me it looks like the bank suspect him of being involved in something shady with his business. Maybe they do actually suspect him of 'money laundering' but they can't prove it simply because there is no evidence whatsoever.
This is bourne out by them demanding the closure of all accounts even private ones that don't have any overdraft facility and never have had and including the reserve deposit account. It's as though my brother is a person of suspicion and the bank wants to distance themselves of any connection with him. Yet the bank are covering it up with lame excuses.

gb12345

helentay wrote: »

Of course he became abusive and threatening when he went down to the bank to demand 'what the hell is this all about'.

Why "of course"? Is he not capable of acting in a mature and civilized manner? Sounds to me like he has anger issues.

Sommer43

gb12345 wrote: »

Why "of course"? Is he not capable of acting in a mature and civilized manner? Sounds to me like he has anger issues.

!!!!!!. I was just going to use that part of Helen's post...

Of course, it's perfectly natural to become "abusive and threatening" when faced with a difficult situation, isn't it? Coz that's what normal people do. I mean, where is the need for reasoned, calm, grounded and levelled behaviour? To simply ask;

"I've received this letter and would like to make an appointment with the business manager to find out the problem and why it affects my wife"

I mean, that's what I would do.

But you see, I sniff a tiny, tiny problem. The letter to his wife is the dead giveaway on this one. The relationship has broken down, he's had letters warning him of going over his limit and while he's paid in funds to rectify the problem, he has continued to borrow funds without authorisation and the bank have had enough. Letters from banks don't just say, pay in funds to rectify the problem and all is okay.

He's (of course) become abusive and behaved in a threatening manner and like any person in a civilised society, the bank don't have to put up with it.