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Combined Postage not offered?

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Comments

  • I think a neg is a bit harsh, as you still had the chance to reject the charge when you enquired about postage combination.
    I would take a while to consider your feedback rather than just having a knee-jerk reaction.
  • pinkshoes
    pinkshoes Posts: 20,671 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    I would send a message to the seller:

    "Dear <seller>.

    I have received my <items> today, and although I am happy with them, I was very disappointed to see that they arrived in just one packet.

    When I asked for combined postage, you refused, so I was expecting four separate packages to arrive.

    I am therefore requesting a partial refund of £3, as you have charged me £8 in postage, and it only cost you £2.20 plus the cost of an envelope.

    Kind regards,

    <you>


    I'd then give them 7 days to give you a partial refund, and if they don't, then I'd leave a neg and 1* for P&P, because they're taking the p*ss!!
    Should've = Should HAVE (not 'of')
    Would've = Would HAVE (not 'of')

    No, I am not perfect, but yes I do judge people on their use of basic English language. If you didn't know the above, then learn it! (If English is your second language, then you are forgiven!)
  • montymud
    montymud Posts: 1,015 Forumite
    Part of the Furniture Combo Breaker
    Pink shoes, I think that is exactly what I will send and do, thank you very much for that! :)
  • techspec
    techspec Posts: 4,464 Forumite
    edited 14 February 2013 at 9:09PM
    montymud wrote: »
    Pink shoes, I think that is exactly what I will send and do, thank you very much for that! :)

    If the seller knows ebay - he will report you for trying to change the price, have the feedback removed and have you warned for feedback extorsion.

    I did just that.

    Not many sellers know about it though - so you might get away with it.
  • montymud
    montymud Posts: 1,015 Forumite
    Part of the Furniture Combo Breaker
    Really, blumin eck! Learn something new every day, well oopsie on my part because I sent the message earlier, doh!
  • techspec
    techspec Posts: 4,464 Forumite
    I think the title of this thread is quite appropiate:-

    "Combined Postage not offered" EXACTLY!!!!!

    Which part of that lead you to bid and think you WOULD get a discount?

  • soolin
    soolin Posts: 74,956 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I would still risk a polite email to seller along the lines pink shoes suggests, maybe have a think about the wording.

    I am always loath to hit feedback and would definitely sleep on it for a few days, but possible the most if would go to is a neutral with poor stars for p and p. not because of what was charged, and not because the seller wouldn't combine, but purely because seller would not combine but still sent it All in one package.
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  • techspec wrote: »
    I think the title of this thread is quite appropiate:-

    "Combined Postage not offered" EXACTLY!!!!!

    Which part of that lead you to bid and think you WOULD get a discount?


    She was told combined postage would not be offered, true, but if that was me, I would expect 4 parcels to turn up and not 1. The seller can't have it both ways.
  • Really doesn't matter about a neg/neutral or postive all that matters is the stars really.
    I'd leave a positive on the basis of you got what you ordered in good time but leave a 1* for postage and 3* for comms.
  • techspec wrote: »
    If the seller knows ebay - he will report you for trying to change the price, have the feedback removed and have you warned for feedback extorsion.

    I did just that.

    Not many sellers know about it though - so you might get away with it.


    There's nothing in that message that indicates feedback extortion to be fair, and as it's a message to seller and not a feedback comment, they can't have it removed. Indeed a buyer can be factual stating in the feedback they leave that they were charged £8 postage for a single parcel that cost £2.20
    A waist is a terrible thing to mind.
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