We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
British Gas replace boiler for £4266.51
Options
Comments
-
Im sorry, but what use would a keyhole saw be? you need to take floorboards up you use a circular saw..
You dont cut curves around floorboards, they need to be cut straight. You would never use a jigsaw to cut floorboards..
John....
A keyhole saw to cut round the vertical pipe that goes from the attic floorboard up to the header tank to make room for another vertical inlet pipe.
I discovered though that under the floorboards the pipe doesn't go straight down but across.0 -
I managed to lift up two floorboards with a fork (17½ years ago and a few days ago). But watching Ultimate Handyman I see now how a circular saw can be used - if the floorboard is a bit tight or too long.
Mind you one of my big fears is that both the attic rooms have wall to wall carpet. Would that have to be sawed? There also loads of furniture and dozens of items which would be difficult to move.0 -
Tuesday 11:06am Got a call from British Gas on 08009 number, both me and dad pick up phone
"We got an email to cancel just rang to check, do you wish to go ahead?"
i say no dad says yes
13:45 they call again
only I speak
BG say could get someone in tommorrow, he will get his deposit back, why decide cancel?
me: aunt paid £2200
BG say will get a revised figure, n call you back
I say dunno what floorboards will be removed, could be a lot of furniture moved, massive amount of disruption, no explanation of 24 metres of copper pipes
people are saying you prey on elderley and vulnerable. On the moneysavingexpert forums they said its an outrageous price. I told our relatives as well.
BG: A lot of questions there. I know we've had a lot of bad press. Was it (name of plumber)?
yeah
BG: need to speak to account holder, when will he be next in?
dunnoThursday 16:28 Got a call from British Gas on their 08009 number. I say hello and they put the phone down. I think the BG guy who I spoke to on Tuesday is still hoping to get to my dad for him to say go ahead.
I sent an email on Monday morning to cancel fulfilling their terms and conditions but it I guess BG don't want to abide by their own terms and conditions give back the deposit and cancel.
If BG were going to ring to tell me their "revised figure" and to answer my questions about the 24 metres of copper pipes then they would atleast have spoke to me.
My aunt phoned my dad yesterday telling him not to pay over £4000 for a conventional boiler to "the gas board" and instead get a combi boiler from an Age Concern recommended plumber - although in February 2010 that one got very easily spooked and had a rant at dad.
I'm thinking I might need to email the email address from the below thread. I'm thinking of including the above in my email. I'm concerned their call centre software will remind them to call/harass our number every two working days. Since they called on Tuesday and Thursday I expect they'll next try again on Monday.
https://forums.moneysavingexpert.com/discussion/3140706Just to let everyone know, even though nobody replied to my thread, that by looking back at previous threads about British Gas, I came up with the email address [EMAIL="customernews@britishgas.co.uk"]customernews@britishgas.co.uk[/EMAIL], who were very helpful and they will be refunding my deposit plus £50 for the inconvenience, so thanks Money Saving Expert.com:beer:My friend you don't seem to be getting the point I'm trying to make.....YOU ARE NOT THE CUSTOMER!. Nothing you are referring to really has any relevence. Advise your dad he could get it done cheaper, let him decide to cancel or continue and go home and worry about other things.British Gas just go around hoping people don't get other quotes, they prey on elderly people using a name they 'can trust' and charge double the going rate for the privilege. It's scandalous.
I live with my dad and he's 81. A couple of years ago a gutter clearer who worked for quarter of a hour and wanted to finish the rest of the gutter for £1250. Just as my dad handed gave a cheque for £1600 I grabbed it just in time. The guy threatened to call his solicitor. I told the guy I was think of calling our local newspaper.
Are British Gas proud of their prices? Do they put £4200 on their TV adverts and the back cover of the Radio Times?
Google
watchdog "british gas" boiler0 -
Are British Gas proud of their prices? Do they put £4200 on their TV adverts and the back cover of the Radio Times?
No because there is no standard price. Each price is generated by someone coming out and spending time assessing the individual situation. Then they give you a price with nothing hidden. You then take it or leave it. simples.0 -
A keyhole saw to cut round the vertical pipe that goes from the attic floorboard up to the header tank to make room for another vertical inlet pipe.
I discovered though that under the floorboards the pipe doesn't go straight down but across.
If you needed another hole in a floorboard you would use a drill.. but im guessing to put a new pipe in you would need to take the floorboard up anyway???
john..0 -
I managed to lift up two floorboards with a fork (17½ years ago and a few days ago). But watching Ultimate Handyman I see now how a circular saw can be used - if the floorboard is a bit tight or too long.
Mind you one of my big fears is that both the attic rooms have wall to wall carpet. Would that have to be sawed? There also loads of furniture and dozens of items which would be difficult to move.
That is a diyer taking up a floorboard.. you wouldnt see a tradesman using a little multi tool.
You dont need need the circular saw because the floorboards are too long or too tight, you need it as the floorboards are tongue and grooved...0 -
If you needed another hole in a floorboard you would use a drill.. but im guessing to put a new pipe in you would need to take the floorboard up anyway???
There already is a hole for the existing pipe. I was thinking of using the keyhole saw to make the existing hole wider for the new pipe to be put in next to it, so no floorboards be needed to me taken up. But then I realised that the pipes then don't go straight down to the bathroom airing cupboard but across first then down.
If it was my house then what I say goes but as its dad paying then I'd fear me suddenly finding workmen in my attic moving furniture and delicate items.
A keyhole saw
BG heating terms mentions tongue and groove - highlighted in bold orange.http://www.britishgas.co.uk/heating-terms
6. We may need you to lift carpets or take up all or some other floor coverings, including tongue-and-grooved floor coverings and parquet hardwood, rubber or tiled floors, so we can complete the work. We will give you as much notice as possible if we need you to do this. You can call a specialist contractor to do this work or we may be able to do it for you at an extra cost. If we do any of this work for you we will only be responsible for any unnecessary damage caused directly by our negligence and it will be your responsibility to put the flooring back once the work is completed.
7. We will take care to carry out the work without causing damage to your property. If we cause unnecessary damage because of negligence we will put it right. Sometimes the work means we have to create access if there is not enough pipework or wiring in place to install the boiler, and this can cause damage to things like inside and outside finishings such as wall coverings and paint. You may need to redecorate, repair or restore certain areas once the work is completed – this is not included in the price we quoted and you will be responsible for this.
ignore a call from who?
" give you as much notice as possible if we need you to do this"
Highlighted in bold green - The plumber I had had booked in two days within the 7 day cooling off period - not much notice then! and not mentioning anything about me moving lots of heavy furniture and the lots of the other delicate items/clutter. Shambolic vultures!
When I asked if we HAD to have an extra pipe fitted in the attic for the header tank, he said it was "regs". Is this true?
Why say "regs" when he should have been more official and said "regulations", sounds iffy.
0 -
No because there is no standard price. Each price is generated by someone coming out and spending time assessing the individual situation. Then they give you a price with nothing hidden. You then take it or leave it. simples.
What BG could say on their ads is "We'll not beat any like for like quote, we'll double the cost of your local independant tradesman". But that would hurt the pride and embarrass customers, or perhaps it is designer label (like Burberry)/bespoke/big name brand!
or the ad could give an example price.0 -
The Keyhole saw (padsaw) would not be used for cutting floorboards, they are mainly used for cutting plasterboard,
They are there to fit central heating, you cannot expect them to move all the furniture and everthing else about.
Its fair enough they should lift carpets, The tongue and groove flooring they say should be removed by you im guessing is laminate, engineered flooring etc, not the original T&G floor boards in your house.
I have worked in peoples houses fitting kitchens, you go in to strip the old kitchen out and realise that every cupboard is still full of food and pots and pans :mad:0 -
I have worked in peoples houses fitting kitchens, you go in to strip the old kitchen out and realise that every cupboard is still full of food and pots and pans :mad:
When I first read this (maybe in the back of my mind) I was assumming you (or your salesperson) had discussed with the customers(s) beforehand about the food and pots and pans being removed, but had you?
Or was it atleast implied? i.e. told them where the pipes would go?
I thank you in advance for your honesty.
We're in Lent - the Brazilians have had their shrovetide carnival (during the new moon), and so it's that time of year for a confession?
0
https://www.youtube.com/watch?v=WlcAUU8JIdw
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.2K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.7K Spending & Discounts
- 244.2K Work, Benefits & Business
- 599.3K Mortgages, Homes & Bills
- 177.1K Life & Family
- 257.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards