Smart Parking ticket from TCP

Stroma

Jeangoo wrote: »

Thank you for your comments, should I write to them and appeal against their notice?

No because I can tell you now it will be turned down! Why waste the effort on this? Ignore!

Coupon-mad

Jeangoo wrote: »

Thank you for your comments, should I write to them and appeal against their notice?

Your choices are to ignore it or (if this was in England or Wales only) to appeal, then insist on a POPLA appeal, where you can then ignore it if you don't win the appeal. Explained here by pepipoo forum:

http://forums.pepipoo.com/index.php?showtopic=46975

and here's a thread about POPLA:

http://forums.moneysavingexpert.com/....php?t=4263959

and a thread discussing a successful appeal to POPLA:

http://forums.moneysavingexpert.com/....php?t=4447137

Your other choice is to COMPLAIN in writing (or in person, but NOT by phone) to Asda about this harassment of their paying customers. I would make it known that you are angry about all the harassment you are now going to get just because you were ill that day and chose to get your medication from Asda. Say you are likely to now never return as you feel victimised.

Maybe wait a few weeks, for some debt collector letters to arrive (as long as you are the registered keeper) then photocopy them and march into the store on a busy day. Slap the copy threatograms down on the CS desk, insist on seeing the Store Manager and demand to know how they think this sort of hassle adds to their customer satisfaction and chances of keeping your business?

Tell Asda about TCP/Smart Parking's terrible online reputation and how this association is damaging Asda's reputation. It is astonishing for a 'customer focussed' store to be in bed with a firm which was recently banned by the DVLA, has NO agenda of parking management whatsoever, purely a penalty mentality which is actually unlawful and victimises their most vulnerable customers who will not know that these are fake parking fines and should never be paid.

COMPLAIN if you do nothing else, COMPLAIN. Do not feel you were in the wrong.

Jeangoo

Thank you for your replies, and hope I have posted in the correct forum Stroma? If not apologies. Is it worth writing to Smart Parking Ltd to appeal?

Stroma

I answered in post #42 above

In regards to posting, it's best to post your own thread instead of using somebody else's , the reason is that the advice could be different for a different situation. But it's done now.

Coupon-mad

Jeangoo wrote: »

Thank you for your replies, and hope I have posted in the correct forum Stroma? If not apologies. Is it worth writing to Smart Parking Ltd to appeal?

As I said it's your choice. It's only worth it to cost them the £27 for the POPLA stage so if you do appeal then do it in the knowledge that they will not cancel and that you WILL take the appeal to POPLA. And then if POPLA do not cancel it you can safely revert to ignore mode as it's not binding on you at all.

See the links I already gave you to learn about the sort of appeal that wins.

Whatever you do, even if you decide to ignore the scammers which is fine, COMPLAIN to ASDA in writing to Head office and/or in person to the Store Manager (NOT a Duty Manager and NOT the person who happens to be on the CS desk).

heather941

Hello my name is heather, couple of weeks ago I forgot to get a ticket at asda worcester and received a ticket for £40.

I still haven't paid this yet and by the sounds of it other people aren't, could someone give me some advice?

Thanks

Heather

Stroma

Please post your own thread
http://forums.moneysavingexpert.com/forumdisplay.php?f=163

Kylemyatt

Hi I received a smartparking fine from asda from the 02/05/13 and looked on here and it said ignoring it as they have no right to charge me so I did but this morning I received a letter from debt recovery plus ltd saying its now in there hands and I owe £120 or will be taken to court has anybody got advice what I should do?? Thanks

Stroma

Yes ignore them, please don't hijack threads create your own if you want further advice. Thanks

http://forums.moneysavingexpert.com/forumdisplay.php?f=163

portlandboy

We got a charge notice from Smart Parking Ltd in the post today, after parking in an ASDA car park for "over free time" last week. It included 2 pictures taken by a PNC camera sited on the entrance/exit road. It stated that the driver details were obtained from the DVLA.

Our ASDA offers unlimited parking time to customers with tax exempt vehicles, provided that they register the vehicle's number and the blue badge number in the shop (which we did some weeks ago).

We were parked in a disabled space, have a blue badge and a tax exempt vehicle (which is clearly printed on the tax disc) on the day that the charge was issued.

Why can this "smart" company use the DVLA databases to obtain the name and address of the vehicle owner, yet fail to check the excise duty status of the vehicle. If they did this they might then save themselves the bother of sending us a pointless letter in the post.

Obviously Smart Parking Ltd are out to nab as many people as possible, regardless of the facts.

ASDA have assured me that they will cancel the charge for us.