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6 hour delay due to technical fault, Ryanair say no compensation!

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Comments

  • jpsartre
    jpsartre Posts: 4,091 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    blondmark wrote: »
    I can think of no reason to allow more than 7 days.

    The reason would be not to waste time drawing up documents to get payment that is most likely coming anyway. But if you Toe-Jam's got time to spare and he feels that's a valuable use of it he should by all means go ahead.
  • jpsartre wrote: »
    The reason would be not to waste time drawing up documents to get payment that is most likely coming anyway. But if you Toe-Jam's got time to spare and he feels that's a valuable use of it he should by all means go ahead.

    I actually received an identical letter to his from Ryanair. The promised payment never arrived. Ever. It's just another ploy to play for time or make you give up in desperation.

    If everyone got much tougher with the airlines over compensation and sued 14 days after their initial request, then the airlines refusing to meet their legal obligations would no longer be an option for them. Most airlines will run consumers around in circles for as long as they allow them to.
  • jpsartre
    jpsartre Posts: 4,091 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Hey, as I said, if Toe-Jam feels that's a valuable use of his time it's no skin off my nose. Personally I would give it a couple more weeks but to each his own.
  • Toe-Jam
    Toe-Jam Posts: 1,554 Forumite
    jpsartre wrote: »
    Is this from the incident you talked about in post 68? If so, I'd say you're badly jumping the gun. Right or wrong, cheques can easily take 4-6 weeks to arrive.

    They can have a satellite orbiting Mars in 4-6 weeks, my cheque is coming from much closer. This is not an acceptable time to post someone a cheque (in my opinion) and they've had a month now to deal with it.
  • Toe-Jam
    Toe-Jam Posts: 1,554 Forumite
    blondmark wrote: »
    Good for you. So just checking, you realise that claims against Ryanair are just a paper exercise, and nobody need go near a court.

    Start your claim in an English county court under the European Small Claims Procedure - Form A - HERE

    They will serve it on Ryanair at Dublin Airport but the case will be dealt with in England with the judge sitting alone and basing his decision on the paperwork. Don't file proceedings in Ireland because Ryanair will try to drag you into an Irish court.

    Thanks for the info, I am in Norther Ireland I would prefer it be heard in Dublin as CCJ's are unenforceable in Northern Ireland more or less.
  • jpsartre
    jpsartre Posts: 4,091 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Toe-Jam wrote: »
    They can have a satellite orbiting Mars in 4-6 weeks, my cheque is coming from much closer. This is not an acceptable time to post someone a cheque (in my opinion) and they've had a month now to deal with it.

    I wasn't defending the timeline, simply saying that there's a risk you may be wasting your time by going to court already.
  • Toe-Jam
    Toe-Jam Posts: 1,554 Forumite
    jpsartre wrote: »
    I wasn't defending the timeline, simply saying that there's a risk you may be wasting your time by going to court already.

    How is there a risk, if they send me a cheque before my case is heard , great. They'll still owe me the court costs and i'll continue with the case til I get them back.

    They have now stopped replying to letters and faxes, They have no plan on paying up.
  • jpsartre
    jpsartre Posts: 4,091 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Toe-Jam wrote: »
    How is there a risk, if they send me a cheque before my case is heard , great. They'll still owe me the court costs and i'll continue with the case til I get them back.

    Going to court will take time and effort on your part. If the cheque is coming anyway, that's time wasted. But it's up to you of course, I'm not going to tell you how to use your time.
  • Toe-Jam wrote: »
    Thanks for the info, I am in Norther Ireland I would prefer it be heard in Dublin as CCJ's are unenforceable in Northern Ireland more or less.

    Well the procedure suggested does have some advantages.

    1. The decision is paper-based so you don't have to go to court.

    2. Ryanair can't drag you into the Irish courts in person and expose you to the risk of their costs of appeal, as they can with a claim brought in Ireland, which they are currently doing with other claimants now.

    3. The European certificate of judgment you would receive under this method is recognised in Dublin and you can use it to send a sheriff (bailiff) into Ryanair's offices at their further expense.
  • jpsartre wrote: »
    Going to court will take time and effort on your part. If the cheque is coming anyway, that's time wasted. But it's up to you of course, I'm not going to tell you how to use your time.

    Oh purleese - this is Ryanair we're taking about.

    Ryanair voluntarily paying everything that's owed without a court order is about as likely as Elvis returning from the dead.
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